I have been going for three years, today I experienced what I never thought would happen to me, the emergency doctor on duty denied me service, he did not want to treat me, it has been three weeks since the doctor rejected me, I arrived with a panic attack, never I had cried because of poor service from the doctor, it was the only place where I felt protected, I felt understood, and today Dr. Torres Velázquez with such a horrible and cold look told me go help yourself because I am not a psychologist, if I I'm going to help me, not reject me.

The hours to go for medications are limited from 7:30 to 8:00 am from Monday to Friday How inconsiderate! since many people come from remote municipalities and not everyone has a car to get around! I took the bus in Texcoco and it took about 45 minutes to leave. When I took my family member for the first time, they didn't have a medication, we had to buy it, what bothered me the most is that the next evaluation appointment was not given until March and at night!

It is a specialized hospital, with excellent nutritionists, nurses, psychologists, and doctors in psychiatry. It is a comprehensive treatment, to admit a woman in code 100 (c-100) you must bring the patient ine, updated curp, proof of non-affiliation to imss, issste, this is obtained online by writing in Google no affiliation, reference of a psychologist or psychiatrist, with a professional license. It is public health so there is no cost for hospitalizing a patient. You have to go to the emergency room so that after diagnosing suicidal women, they can admit them. Monday to Friday from 8 to 1 PM and weekends from 8 to 6 PM. Once hospitalized, it is recommended to continue with the day hospital in the same hospital, at no cost to avoid relapses.

Les comento que el hospital brinda servicio las 24 hrs y 365 días, sin embargo y como cualquier otra institución en ocasiones puede presentar incidencias que impiden al personal atender o cubrir todas la necesidades de sus pacientes. En fin de semana tenemos consulta de Psiquiatría, Psicología y Odontología, con menos pacientes de los que hay entre semana.

The hours for medication replacement are Monday to Friday 7:30 am - 8:00 am and in the afternoon from 3:30 pm - 4:00 pm, Saturdays and Sundays 8:30 am - 9:00 am... Excellent telephone service, you just have to be patient please.

Magnífica recepción de los problemas planteados. por personal paciente, y altamente capacitado, para ser hospital público. Muy recomendado, sobre todo para familiares de pacientes que son orientados en forma muy profesional

Es un hospital muy comprometido con los pacientes y público que lo visita... Excelente servicio... Cómo hospital público, hay carencias pero los trabajadores y empleados saben hacer un trabajo excelente...

(Translated by Google) Lousy service, little interest in chronic patients, the team is divided, the director does not help to unify the hospital, they are conflicted, only a small part works as they should be, Dr. in Hall 1 is very rude to patients and Treat like animals. (Original) Pésimo servicio, poco interés por las pacientes crónicas, el equipo está dividido, el director no ayuda a la unificación del hospital, son conflictivos, solo una pequeña parte trabaja como debe ser, la Dra del pabellón 1 es muy grosera con las pacientes y las trata como animales.

Es un hospital que brinda un excelente servicio, con atención muy cálida y humana sin embargo como cualquier otro hospital de gobierno tienen muchas carencias materiales. Pese a ello gran parte del personal dedica su mejor esfuerzo para el bienestar de las usarías.

(Translated by Google) It seems to me a very poor hospital, it needs much better specialists, and more specialists, and more services. (Original) Se me hace un hospital muy deficiente, necesita mucho mejores especialistas, y más especialistas, y más servicios.

(Translated by Google) Hello. I ask for your help. What can I do? My 16-year-old daughter goes to therapy at the DIF here in Texcoco. She can't take it anymore, her anxiety has led her to not eat and what little she eats she goes to the bathroom and vomits. I'm desperate. Can you help her? (Original) Buenos días. Pido su ayuda. Que puedo hacer mi hija de 16 años va a terapia al DIF aquí en Texcoco. Ya no puede más su ansiedad la a llevado a no comer y lo poco que come va al baño y lo vomita. Estoy desesperada. Ustedes la pueden ayudar?

I NEED TO HOSPITALIZE my daughter, a patient who has been injured... I need urgent attention, if I arrive with her, will you receive me???

(Translated by Google) Excuse me, does anyone know what time we have to attend for an appointment or can you go at any time? Already having the health center pass (Original) Disculpen alguien sabe a que hora tenemos que asistir para que nos den cita o se puede ir a cualquier hora? Ya teniendo el pase del centro de salud

(Translated by Google) Someone tell me if they give consultation for psychiatry and cost please (Original) Alguien que me indique si dan consulta para psiquiatría y costo por favor

(Translated by Google) Excellent place, very humane, professional, detailed treatment. Very grateful to the doctor and staff. (Original) Excelente lugar, trato muy humano, profesional, detallado. Muy agradecida con la doctora y personal.

(Translated by Google) Excellent attention (Original) Excelente atención

Buena atencion

(Translated by Google) Excelent service (Original) Exelente servicio

(Translated by Google) A terrible attention from the telephone, being a hospital that is not saturated with work. (Original) Una terrible atención desde vía telefónica, siendo un hospital que no está saturado de trabajo.

(Translated by Google) Well, they take a long time to attend. (Original) Pues se tardan mucho en atender.

(Translated by Google) Excuse a question. Someone could tell me what the cost of the consultation in the hospital is (Original) Perdonen una pregunta. Alguien me podría informar cuál es costo de la consulta en el hospital

(Translated by Google) Good afternoon, stop going because of the pandemic, do I need to make a phone or hospital appointment? (Original) Buenas tardes, deje de ir por la pandemia, necesito sacar cita telefónica o en el hospital?

Good afternoon, I have been calling your phone numbers since 8:00 am but no one has answered. I need your support to make an appointment for two teenagers, one is autistic and the other has ADHD, can I go in person to make an appointment? Thank you.

Good morning, can anyone give me the extension number for psychiatry, please, I would really appreciate it, thank you.

Very bad attention

Excellent and human attention. Thank you thank you thank you

Good afternoon, can you donate clothes and shoes here?