Clínica Santa Teresa image

Clínica Santa Teresa

Medical clinic

One of the Most Reviewed Medical clinics in Ecatepec de Morelos


Address

Av. Halcón 41, Rinconada de Aragon, 55140 Ecatepec de Morelos, Méx., Mexico

Website

www.doctoralia.com.mx

Contact

+52 55 5776 6908

Rating on Google Maps

3.50 (127 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: doctor (13) service (11) pesos (9) para (8) good (7) clinic (7) general (7) treatment (6) consultation (6) doctora (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alison N. 1 year ago on Google
    (Translated by Google) What little professional ethics on the part of Mrs. Castillo who is in the gynecology area, I say because I cannot call her a doctor, terrible treatment of the patient, she spends her time judging and giving away, terrible character that the lady has, I hope that when go, do not touch that lady and spend it with a real doctor, my experience there was bad, they charged me for a consultation and they did not charge me 100 pesos, I expected at least a good treatment, I will not return again, I hope that they can evaluate their "professionals" well " Of the health (Original) Que poca ética profesional por parte de la señora castillo que se encuentra en él área de ginecología, digo porque doctora no le puedo llamar, pésimo trato hacia el paciente, se la pasa juzgando y regalando, pésimo carácter que tiene la señora, espero que cuando vayan no les toque esa señora y las pasen con un verdadero doctor, mi experiencia ahí mala, me cobraron una consulta y no me cobraron 100 pesos, esperaba mínimo un buen trato, no vuelvo a regresar, espero que puedan evaluar bien a sus “profesionales” de la salud
    15 people found this review helpful 👍

  • 1/5 evelin ruiz g. 2 years ago on Google
    (Translated by Google) I DO NOT RECOMMEND THIS CLINIC, if you consider carrying your pregnancy here it is not the option, the attention of all the staff is much worse than that of the imss, they left me sick because of the anesthesia, I lost sensitivity in my left buttock due to the raquea and To date no one has shown their face, much less I have recovered, during my stay my husband changed the urine bags, the nurses rarely came to see me, the doctor on duty was super despotic and they only made me walk to recover, I was urgent a pediatrician because my baby couldn't breathe properly and after the surgery he never showed up. I do not recommend this clinic, you pay a lot and even more for a bad service, do not spend your money and much less risk your life or that of your babies, I hope it never happens, but I hope no one dies because of this clinic because yes they are negligent. I would have liked to have read comments before going there (Original) NO RECOMIENDO ESTA ClINICA, si consideran llevar su embarazo aquí no es la opción la atención de todo el personal es mucho peor que la del imss, me dejaron mal a causa de la anestesia, perdí la sensibilidad en mi glúteo izquierdo debido a la raquea y a la fecha nadie ha dado la cara y mucho menos me he recuperado, durante mi estancia mi esposo cambió las bolsas de orina, las enfermeras iban muy poco a verme, la doctora en turno super déspota y solo me pusieron a caminar para recuperarme, me urgía un pediatra por que mi bebé no podía respirar bien y después de la cirugía jamás se apareció. Yo no recomiendo esta clínica, pagas mucho y hasta de mas por un mal servicio, no gasten su dinero y mucho menos arriesguen su vida ni la de sus bebes, espero que nunca suceda, pero ojala nadie muera a causa de esta clínica por que si son negligentes. Me hubiera gustado haber leído comentarios antes de meterme ahí
    12 people found this review helpful 👍

  • 5/5 Tony G. 3 years ago on Google • 62 reviews
    Great attention and is strictly not a covid-19 clinic

  • 5/5 MAYLU 2 years ago on Google
    (Translated by Google) Excellent service from Dr. Manuel Terán, we have known him for 25 years, he attended all the births of the family, excellent service, he also attended my children and they both gave birth with threats of abortion and they came to term. And now I continue to treat myself with him. (Original) Excelente servicio de el doctor Manuel Terán desde hace 25 años lo conocemos atendió todos los partos de la familia excelente servicio, me atendió de mis hijos también y fueron partos con amenazas de aborto los dos y llegaron a termino. Y ahora sigo atendiendome con él.
    7 people found this review helpful 👍

  • 1/5 Ale M. 2 years ago on Google
    (Translated by Google) Watch out. With the. Doctor Adrián Ramirez Cárdenas specialist. In nephrology. He knows nothing. I diagnose wrong. He hit my mom. According to. Junk specialist. Your diagnosis. Everything was wrong. I hurt her more. Nothing helped him. They do not ballan. I just buried. To my mom. Because of his. Diagnosis. Q us. Dio do not trust. Take care of your. Relatives Us. We trust. Because it was. Specialist (Original) Cuidado. Con el. Doctor Adrián Ramirez Cárdenas especialista. En nefrologia. No. Sabe nada. Diagnostico mal. Le dio a mi mama. Segun. Especialista basura. Su diagnóstico. Todo fue erroneo. La daño mas. Nada le ayudo. No ballan. Acabo de enterrar. A mi mama. A causa de su. Diagnostico. Q nos. Dio no se confien. Cuiden a sus. Familiares. Nosotros. Nos. Confiamos. Por q era. Especialista
    6 people found this review helpful 👍

  • 1/5 Mishel S. 1 year ago on Google
    Pésimo servicio! El dr. Teran llevó todo mi embarazo pero a los 8 meses acudí en la madrugada a la clínica ya que sentía dolor en mi vientre, no estaba el y me tuvo que atender un pinché médico general que ni siquiera me supo hacer bien el ultrasonido, me quedé internada esa noche y al día siguiente el dr.Teran se fue a parar a mi habitación hasta las 12 de la tarde y no fue para hacerme tacto, ni ultrasonido para ver como estaba mi bebe y me dio de alta diciendome que yo era una exagerada, antes de salir acudí con la Dr. Castillo, ella me hizo ultrasonido y vio que ya traía dilatación y poco liquido, aparte del dolor que yo había sentido ya eran las contracciones!!! Las enfermeras super mamonas y mal vestidas, ni siquiera cumplen con el uniforme!
    5 people found this review helpful 👍

  • 4/5 Angelica C. 1 year ago on Google
    (Translated by Google) The general medical service is very good, the reception is lousy, bad attitude (Original) El servicio médico general es muy bueno, la recepción es pésima, mala actitud
    4 people found this review helpful 👍

  • 5/5 Jhoana A. 1 year ago on Google
    (Translated by Google) In my experience it was super bin, all the babies in my family were born there. they are very healthy (Original) en mi experiencia me fue super bin ,todos los bebés de mi familia an nacido ahí. son muy sanos
    4 people found this review helpful 👍

  • 4/5 candy u. 11 months ago on Google
    Mi experiencia fue estupenda tanto con el doctor Teran, cómo con la doctora castillo, solo que cuando tuve mi segunda hija tuvo que revisarme el doctor general llamado KANEK y fue pésimo lleva ya contracciones e incluso me rompió la fuente y no obstante me mando a casa provocando que perdiera líquido amniótico. Al final de cuentas el doctor Teran me realizó la cesaría de urgencias por la negligencia del doctor KANEK . Y gracias a dios salió bien !
    4 people found this review helpful 👍

  • 3/5 Omar antonio Aguilera b. 3 months ago on Google • 6 reviews New
    The receptionist has a very ugly character to deal with, she doesn't like to do her job when she wants, she treats you as kindly as possible and if you don't agree with something and you contradict her in her opinion, she gives a lot of attention and no one is very despotic. We attend this clinic, we come for charity, each one has to pay for the services we require and it seems that you come to ask for charity or the consultations given with the treatment that the receptionist gives. As for the rest, so far everything has been perfect and the treatment from the other excellent staff
    3 people found this review helpful 👍

  • 5/5 Fernando G. 1 year ago on Google
    (Translated by Google) It is a medium size clinic they have good service They provide you with gel and temperature when you enter There is no parking, you have to leave the car on the street. The consultation is at $250 (Original) Es una clínica de tamaño mediano tienen buen servicio te proporcionan gel y temperatura al Ingresar no tiene estacionamiento se tiene que dejar el carro en la calle La consulta está en $250
    2 people found this review helpful 👍

  • 5/5 Ana L. 1 year ago on Google
    Hace 6 años tuve mi primer hijo,la doctora Castillo me atendió todo mi embarazo,tuve amenaza de aborto y salvo a mi bebé,si es una doctora muy sincera,q me habló con la verdad sin rodeos. Fui a mi última revisión de 8 meses y me dijo q la placenta se había calsificado,q si me esperaba podía perder a mi bebé,fui a casa por mis cosas y regrese y en menos de 20 min ya estaba en el quirófano. Todos me atienden bien,las enfermeras como cada 2 hora iban a verme.Cuando mi bebé tenía 2 meses se enfermo de la tos,lo llevaba a otros doctores y no lo sacaban y lo lleve ahí al pediatra y jamás se me ha vuelto a enfermar tan grave de la tos . También mi segundo bebé nació ahí y la doctora Castillo sigo atendiendome, en el proceso de mi cesárea pedí q me pusieran en DIU Y TODAVIA 5 años después lo tengo y sin molestias. En unos días pienso regresar para cambiarlo y q ella me siga atendiendo. Gran experiencia y lo recomiendo
    2 people found this review helpful 👍

  • 1/5 eusebio l. 2 months ago on Google • 4 reviews New
    The attitude of the receptionist is terrible, she answers and hangs up, I made an appointment 8 days ago with Dr Itza Aguiano Otorrino and I'm on my way because it's my appointment And with work I answer the call, which is about to confirm if the doctor arrives, I think it is not fair if I come from far away Or who could assist me to check this situation?
    1 person found this review helpful 👍

  • 1/5 Edwin V. 5 months ago on Google • 12 reviews
    Terrible service from the receptionist, she has no way of responding, she is a despotic person, the owners should check that, her card terminal does not work and she denies you the service, she takes it upon yourself

  • 1/5 Jesus S. 1 year ago on Google
    (Translated by Google) Their family medicine consultation is very expensive and not to mention the cures for applying water and a disinfectant to a wound they charged four hundred pesos and for taking out the vital signs and requesting the patient's data they charged two hundred and fifty pesos, that was the consultation and why to saturate a wound they charge four hundred pesos for each point and when leaving they have to give you a sheet indicating that there is no debt to let the patient out there the only thing they see is the peso sign to distort the relatives . (Original) Son muy caras su consulta de medicina familiar y ni se diga de las curaciones por aplicar agua y un desinfectante a una herida cobraron cuatrocientos pesos y por sacar los signos vitales y pedir los datos del paciente cobraron doscientos cincuenta pesos disque esa fue la consulta y por saturar una herida cobran por cada punto cuatro cientos pesos por cada uno y al salir le tienen que dar una hoja dónde indique que no se tiene ningún adeudo para dejar salir al paciente ahí lo único que ven es el signo de pesos para estorcionar a los familiares.
    1 person found this review helpful 👍

  • 4/5 karen d. 1 month ago on Google • 3 reviews New
    Do you have a dentist's number to schedule an appointment? I called and the receptionist told me that the dentist thing is separate 🙄🤔

  • 2/5 Kandy B. 6 months ago on Google • 3 reviews
    They do not inform you that the review appointment (which is already included in the first payment in the consultation) after 10 days is no longer valid, so they make you pay again, this is not indicated both in the prescription and in some internal regulations that they have in sight.

  • 5/5 Keiry V. 8 months ago on Google
    Al principio no quería ir porque vi demasiados malos comentarios, al llegar todavía dude pero el lugar es amplio y limpio, los baños muy limpios también, el personal muy amable, la seguridad del lugar muy buena, yo acudí con el dentista Daniel, un trato super excelente, muy buena atención, sin duda seguiré tratándome con él.

  • 5/5 Edgar P. 1 year ago on Google
    Siempre médicos muy capaces y en lo personal me gusta la atención del pediatra y el Dr General 👍👍👍

  • 1/5 Tabatha O. 10 months ago on Google
    La peor clínica!!!! "DOCTORES" incompetentes Llegas para que te atiendan un mal, y sales con tres

  • 5/5 Laura J. 1 year ago on Google
    (Translated by Google) Very good gynecologist plus doctor Terán (Original) Muy buen ginecólogo más el doctor Terán

  • 1/5 Cynthia H. 1 year ago on Google
    (Translated by Google) Terrible treatment of Mrs. Castillo who is in the gynecology area, she spends her time in court, she has no treatment towards people, I hope that lady never touches them. (Original) Pésimo trato de la señora castillo que está en el área de ginecología se la pasa juzgado,no tiene trato hacía la gente espero nuca les toque esa señora.

  • 3/5 Benito A. 1 year ago on Google
    (Translated by Google) Too long waiting for a pediatric consultation (Original) Demaciado espera para una consulta pediatrica

  • 1/5 Sara G. 1 year ago on Google
    (Translated by Google) The one who is a Pediatrician if she is a pediatrician? I took my baby and I looked for his ID and the one that says is a general practitioner (Original) La que está de Pediatra si es pediatra ? Lleve a mi bebé y busqué su cédula y la que pone es de médico general

  • 5/5 Mayra S. 6 months ago on Google • 1 review
    The service is excellent and everyone is very friendly! The facilities are good and clean, there are payment facilities in case of scheduled surgeries, I have been treated on several occasions and all the doctors are good, highly recommended😁
    2 people found this review helpful 👍

  • 1/5 daniel a. 8 months ago on Google • 1 review
    One clinic and service query for a baby emergency told me that by appointment only. But when my wife was relieved of my son, they treated me for a large amount of money. It is said to be 24 hours and they make an appointment at 3:00 am. You can see their poverty and interest in money. Don't be fooled, ask first if they have service. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬💩💩💩💩💩💩💩 That's some shit 💩💩💩💩💩💩💩

  • 5/5 Lucia H. 5 months ago on Google • 2 reviews
    A magnificent clinic, in truth I was very happy with all the care provided, as soon as I arrived they attended to my delivery quickly, in addition to the doctor who followed up my pregnancy was always present and attentive to me, and what can I say about the wonderful nurses In general I want to say that Dr. Díaz, Dr. Teran, Dr. Karina, Dr. Hernandez and Dr. Malverde are excellent, highly recommended, in addition to what they offer you in your delivery package.

  • 5/5 Alejandra J. 6 months ago on Google • 1 review
    The service and attention of all the staff is very good, the facilities are always clean, the care they provide is quality and trustworthy, they have different procedures and different payment methods. I recommend it 💯


Call +52 55 5776 6908 Open on Google Maps

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