Family Physician unit 13 image

Family Physician unit 13

Medical clinic

😠 Terrible attention from "Doctor" Ulysses. Entering the consultation, I addressed him with a greeting - good afternoon. To which he did not respond, I often explained my symptoms, which are headache, high temperature, stomach pain, numb joints, and his diagnosis was only an advanced fever. It is wort... People often mention service,


Address

Av. Talleres s/n, 77527 Cancún, Q.R., Mexico

Website

www.imss.gob.mx

Contact

+52 998 888 3926

Rating on Google Maps

3.70 (89 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 2 pm
  • Monday: 8 am to 12 pm
  • Tuesday: 7 am to 8 pm
  • Wednesday: 7 am to 8 pm
  • Thursday: 7 am to 8 pm
  • Friday: 7 am to 8 pm
  • Saturday: 8 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fili 1 year ago on Google • 76 reviews
    Terrible service from the lady at window 2, it is also a very small clinic
    3 people found this review helpful 👍

  • 1/5 Gabriela V. 1 year ago on Google • 8 reviews
    Terrible attention from "Doctor" Ulysses. Entering the consultation, I addressed him with a greeting - good afternoon. To which he did not respond, I often explained my symptoms, which are headache, high temperature, stomach pain, numb joints, and his diagnosis was only an advanced fever. It is worth mentioning that I went to look for disability since the day before I went to a private doctor and he diagnosed me with Dengue! Therefore, absolute rest was required. The doctor recommended going to the insurance to request disability since due to the nature of my work I would not be able to. To my surprise, Doctor Ulysses! Apart from his mistreatment, manners and lack of education, he diagnosed me with an advanced fever and mentioned that it does not require disability. There is no doubt that this only happens in Mexico, people occupying a place lack vocation and empathy
    3 people found this review helpful 👍

  • 5/5 Luis Aurelio P. 2 years ago on Google
    Cuenta con los servicios,aunque es muy pequeña para atender a demasiados ciudadanos,sobre todo con el nuevo repunte en casos de covid 19 y variante.Ese dia estaba colapsado por casos confirmados.
    2 people found this review helpful 👍

  • 5/5 Agustín Del Jesús Tacu D. 6 months ago on Google • 95 reviews
    Ed crib family unit I recommend downloading the apk to avoid waiting in so many lines. Better otherwise you have to be there after 5:00am

  • 5/5 Yesenia F. 10 months ago on Google • 16 reviews
    I have appointments in specialties, generally psychiatry, and the doctor who treats me is very kind, patient, and generally pleasant.
    1 person found this review helpful 👍

  • 5/5 Herbert martin M. 3 years ago on Google
    Siempre, siempre me han atendido muy bien; solo tengo agradecimiento para todos y cada uno de los empleados de esa clinica, hacen su mayor esfuerzo por atendernos. Muchas gracias.
    1 person found this review helpful 👍

  • 1/5 Dm D. 4 years ago on Google
    Mal servicio. Así estés mal y quieras consultar los tienes que hacer en el horario matutino o vespertino, no antes o después, sería más compresible si solo fueras por una gripe pero por dolores estomacales, diarrea y temperatura alta no veo el inconveniente para dejar pasar a consultar si ya previamente paso a urgencias y le dieron la orden de pasar al médico familiar lo antes posible.
    1 person found this review helpful 👍

  • 5/5 Edwin Shamir Canul U. 1 year ago on Google
    La atención al derechoambiente ha mejorado bastante. Recomiendo hacer sus citas por medio de la app IMSS Digital.
    1 person found this review helpful 👍

  • 1/5 Jessica V. 11 months ago on Google • 14 reviews
    Really terrible service because they sent me home from work for some disability or I wouldn't have even set foot on it.

  • 5/5 Mary C. 1 year ago on Google
    Tienes que tener paciencia para que te atiendan, sino mejor ni vayas.

  • 5/5 El Charrito L. 1 year ago on Google
    Me sorprendió lo rápido que atendieron a mi novia al sacarle su diente.

  • 5/5 Yami Capitana C. 1 year ago on Google
    Excelente atención , muy amigables para ser los primeros días

  • 1/5 Wilbert N. 2 years ago on Google • 1 review
    Terrible service, I have been trying to get a response from my doctor for months, they ordered me to do studies and I did them on my own to expedite what they said and two months later I have no response. Terrible people, mostly rude and not at all empathetic.
    2 people found this review helpful 👍

  • 1/5 Marianni C. 8 months ago on Google • 1 review
    Terrible service, my husband died and he was my beneficiary in the Imss and the social worker refused to give me information on the processing of the disability certificate, she refused to receive my marriage certificate to register the marital status on the Death certificate and She offended me by telling me that according to a story from my sister-in-law, I had no right due to your relationship with my deceased husband and that she was not going to tell me anything about the procedure. I needed the certificate or copy to justify my work. He did not act in an objective, ethical and professional manner since he took sides with my sister-in-law based on a story of a personal and sentimental situation and violated my right as a wife and holder of Social Security. Regardless of the fact that when my husband was admitted, my sister-in-law's name appeared, because the situation of asking for permission at my job is very delicate, that is why she offered to take him to the hospital and stay with him as support.
    2 people found this review helpful 👍

  • 1/5 Anita M. 2 years ago on Google • 1 review
    The care is bad, you have to come dying and even then the doctors don't pay attention to you, they don't even examine you as they should, they spend their time sending people to 510 without studies to prove that you have some illness that requires surgery or another reason. They wash their hands by sending you to another clinic. The truth is, terrible, terrible service!!
    1 person found this review helpful 👍

  • 1/5 Osvaldo Dias R. 11 months ago on Google • 2 reviews
    The worst family medical unit in the city, the emergency doctor, is rude and despotic, people die and they don't even do anything
    1 person found this review helpful 👍

  • 5/5 Vanessa L. 8 months ago on Google • 2 reviews
    The truth is that it was very good, the doctors were very friendly, you do have to wait in line but the service was good.


Call +52 998 888 3926 Open on Google Maps

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