1/5 Jair C. 2 years ago on Google
This
place
used
to
be
my
go
to
Hotel
in
El
Salvador
until
last
July
when
the
receptionist
did
not
let
me
check
in
to
my
room
because
their
system
"was
down"
I
got
to
the
hotel
a
bit
late
but
I
had
already
paid
for
my
reservation
through
Expedia.
The
receptionist
was
very
rude
and
told
me
that
if
I
had
arrived
earlier
before
the
system
went
down.
He
refused
to
give
me
more
information
and
told
me
I
had
to
wait
an
hour
or
two
more
if
I
wanted
to
check
in.
He
brushed
things
off
by
saying
to
call
Expedia
or
the
hotel
brand
managing
this,
Expedia
refuses
to
refund
back
plus
this
hotel
does
not
have
a
working
customer
service
number,
which
means
you
have
to
contact
the
hotel
directly
for
them
to
tell
you
the
same
thing
all
over
again.
I
wish
I
could
get
a
refund
for
the
2
rooms
this
hotel
did
not
let
me
check
in
to,
at
this
point
they
have
basically
just
stolen
my
money
and
leave
no
way
into
fixing
this.
If
for
any
reason
you
arrive
after
midnight
into
this
hotel,
beware
they
may
not
let
you
check
in
and
still
make
no
way
for
you
to
get
your
money
back,
they
basically
like
to
steal
and
give
you
no
way
to
fight
this.
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