Featured Reviews


Frequently mentioned in reviews: hotel (9) clean (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daniel M. 7 months ago on Google • 17 reviews
    Be careful in this place some paranormal activities in the other side they give me the front side I take it because I drive late and not find any hotel in the moment no one in front desk just the security but I wake early and the security he hide in front the building so I think he sleeping or something for me I have bad experience in this place if they say cross street think before you pay
    2 people found this review helpful 👍

  • 1/5 Raquel M. 1 year ago on Google • 11 reviews
    If I could do a zero I would !!!!! We have a wedding and the bride and bridesmaids are getting ready in the room and there is no A/C !!!! Three different times they were called telling them the AC is NOT working and they did not fix it! I asked the front desk for a fan (Gabriel front desk ) started to laugh 😡. We ordered 1 coffee and 4 waters and 3 hours later we still have not recieved it! I would NOT recommend this hotel !
    2 people found this review helpful 👍

  • 5/5 SarElIG71 1 year ago on Google • 264 reviews
    Very comfortable bed Woow I wish I could sleep the whole day there But I have to take advantage of the day. Only sorry moment was the pool Dirty and not clean, has leave and dirt. So I went out of the hotel Couldnt enjoy as I planned
    1 person found this review helpful 👍

  • 4/5 Jim M. 1 month ago on Google • 466 reviews New
    Rooms are cozy. Staff is friendly. As other reviewers mentioned, the rooms are a bit outdated and need some TLC. The shower has good hot water and pressure, but the shower itself seems like something from a gym.

  • 1/5 Pedro H. 2 years ago on Google
    Some objects gone missing cloths and Dior perfume , I left behind a black bag full of cloths and when I went back to get them my cloth were in different bag with less cloths and the obviously the perfume was gone too and they did not wanted to do nothing about it
    1 person found this review helpful 👍

  • 5/5 LeeAnn F. 6 years ago on Google
    Large, clean and comfortable rooms. Pool/garden area is a nice area for breakfast and evening cocktails. Restaurant has a great staff and the food is very good. All the staff is very courteous and helpful and professional.
    1 person found this review helpful 👍

  • 5/5 Hannibal C. 1 year ago on Google • 113 reviews
    The views here was amazing. The outside space is incredible. The volcano views 🌋 were superb . Everything about this space was amazing. I was so impressed I had to film 🎥 tiktok videos and reels. @HannibalCollins The suite was spacious and the staff was accommodating.

  • 3/5 Rodrigo A. 1 year ago on Google • 82 reviews
    Well... The staff is friendly. Breakfast options are really good. But the room felt old and not really taken care of. It's like the minimum effort with regards of paint and lights. Location is great!

  • 4/5 Karen H. 1 month ago on Google • 16 reviews New
    This hotel is closed to everything. The rooms are clean and spacious. The only problem u have to wait until the time to do the check in.

  • 5/5 Clementina A. 2 years ago on Google
    It 8s a nice hotel great service.

  • 5/5 Manuel R. 10 months ago on Google
    Staff...friendly..nice and clean rooms...breakfast real good..

  • 4/5 Ana 1 year ago on Google
    Great service, ok breakfast

  • 4/5 Mauricio S. 1 year ago on Google
    Nice and clean. Good price for an average room.

  • 1/5 Claudia W. 5 years ago on Google
    The hotel was going fine, until I had a death in the family, and they charged me for the night because I "didn´t cancel 24 hrs in advance". Amazing how insensitive they behaved.

  • 1/5 Edgardo E. 5 years ago on Google
    The worst hotel I have ever stayed in. The food is always cold, you can't really tell if there's an actual hotel or some offices. There's a seriously dangerous neighborhood right in the back of the hotel that made me nervous. Be careful, or please look for some other hotels that at least are worthy.

  • 3/5 Erick Fernando Rivera J. 2 years ago on Google
    It is worth staying here for $45 o $50 but for $80 or $100 go elsewhere.

  • 4/5 Alsad R. 2 years ago on Google
    Few aesthetics are missing...asked the receptionist lady for an extra chair for the room..about 3 times..and eventually went and got it myself..needs a nip n tuck...but rooms are spacious and airy

  • 5/5 Ana 2 years ago on Google
    Comfortable 👍👍

  • 5/5 Carlos Romero A. 4 years ago on Google
    Great staff. Great location. Great breakfast. Good sized room. Loved this place.

  • 5/5 Sam G. 2 years ago on Google
    Love it.

  • 4/5 Carlos Alberto Perez G. 2 years ago on Google
    Good service and clean place

  • 5/5 Ana L. 2 years ago on Google
    Silent, clean and very pleasing. Kind staff and good food.

  • 4/5 erik r. 2 years ago on Google
    This is a quiet place to rest or celebrate any event. Parking lot small.


Call +503 2244 6000 Open on Google Maps

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