Wonderful hotel with clean rooms, beautiful vintage style, safe, close to the city center, and has a mall within walking distance. Gym is awesome and they have a washer and dryer on the same level.

Stayed one night and it exceeded our expectations.great breakfast buffet with typical dishes such as pupusas and great coffee.would definitely stay here again.

Hotel was well located and facilities were solid, especially the gym However, I had an issue with payment. I had originally booked the stay online and paid half the balance. Upon arrival to the hotel the receptionist said the payment was not received and requested I pay the full amount, as opposed to the remaining half I asked him to double check as the payment was already showing on my credit card. He said that I could pay the full amount and then a refund would be in place within 1-2 days. It is now weeks later and I have not received any refund, contacted the hotel multiple times with either delayed or no response I would stay at the hotel again, however just wanted to point out this payment issue and poor attention by the hotel

Overall a great experience. Conveniently located to nearby restaurants and shopping. Outstanding customer service for sure. Rooms are a bit outdated, but the hotel offers a lot of nice amenities, shopping, dining, and drinking right inside. Great views of the city.

Even though this is a beautiful place with so nice amenities like arquitectura designs huge lobby theirs is a little problem with some individual in charge of checking for guests able to get in the morning brunch; I was ask in which room I’m staying I say 311 then the lady I give the number give the doorman difference number his reaction was very rude and he charge me with a very loud voice “give me your I.D. what are I doing that number is not in my list show me your I.D.” Very loud then I replied 311 he say Oh yes that number is in my list and he walk away with out apologize or admitted his mistake. Right after that was like a nightmare for me going g go or the next two days to get my meals. Was traumatized the rest of my stay in this place.

This is our third time staying here when we are in San Salvador. The service is outstanding, and everyone is very nice and helpful. Thank you, I recommend this hotel!!

By far, my favorite hotel that my family & I have stayed in. We stayed about one week at the Barcelo and we wished we could have stayed longer because it was the best stay. Everyone is so friendly and welcoming. The staff went above & beyond our expectations, and for that my family & I are very thankful! My son absolutely loved the swimming pool, which was pristine and clean. The hotel is gorgeously decorated and the lobby is amazing as well. I cannot wait to go visit El Salvador again and stay at the Barcelo, it was one of the highlights of our family trip.

We stood there for about 4 nights. Very nice hotel. The staff was amazing. Only problem was the music. It seems that they have functions or events. Every evening that are on until 2:00 a.m. We had to move our rooms and still able to hear the music. Might want to go above the fifth floor.

I was shocked by how great this hotel was given that it’s pretty old. Everything was so clean and cared for. The breakfast buffet wasn’t the greatest but the pupusas made up for it. Their front desk kind of sucked but didn’t care we hardly needed them. They have a sauna, hot tub, pool, restaurant, two bars. I hardly left the hotel. I would def try another barcelo.

I'm changing my review because of the recent incident we had a couple of days ago, and the hotel didn't care My wife slipped while bathing the first day we arrived, I notified the front desk of the accident and the lack of preventive announcements, the bathtub has no anti-slip stickers or anything like it, and the tubes are not corrugated, there was no soap, as usually only 2 bottles of water for 3 persons, the beds were itchy; I will definitely not return to this hotel, My wife was injured and now has a big lump and bruce on her leg, the hotel should be more careful, as it can hurt someone of the elderly, I told them about this when leaving and no one apologized for what happened, the bathrooms in the rooms are dangerous and even more so for the elderly. Be careful!!!! The facilities are not convenient for elderly people, thanks God my wife is young and healthy

The Barcelo intense Salvador is one of the better options in the city for accommodations. It has a long list of amenities that you come to expect from this chain. Those include a steam room and sauna a hot tub and outdoor pool two different restaurants. The building itself seems a little dated. The elevators are limited and the rooms although adequate are also quite dated I stayed here for 12 days and I would recommend anyone to stay here

EXCELLENT hotel. Great service in the breakfast area. The staff super polite and friendly. I had a GREAT experience in the hotel. Highly recommended to everyone.

Overall a solid 4-star hotel. Loved the lounge, evening drinks, and the best buffet. And service was good although they can use a concerige.

I really en joyed my stay here. I got to side time in the hot tub pool and sauna which was nice. There is 24 hr room service but the food was blah and no pupusas. The is breakfast which is buffet style but there are plenty of restaurants close by I would recommend. The location is great there is a mall across the street. A small plaza next door where i was able to get my nails done. The room was nice the TV was malfunctioning but everything else was great. Robes in the room bed was comfortable.

We had a wonderful time at this hotel. The staff were very friendly and helpful, always ready to assist us with anything we needed. The location was perfect, close to many restaurants and points of interest that we could easily walk to. The hotel itself was beautiful and clean, and the rooms were spacious and comfortable. I would definitely recommend this hotel to anyone looking for a great place to stay in a centralized location.

The room was spacious, clean, comfortable. Everything was in good working order, including the air conditioning. The water pressure and temperature in the shower were excellent. We recommend the Premium Level option: for a small extra fee, breakfast and dinner are included on the top floor, where you can enjoy a nice view of the city.

This was my last hotel I stayed in while visiting El Salvador and I regret not staying here from the beginning, it has the nicest rooms even better than most hotels in U.S/CAN. And breakfast is just amazing with all the options, you just feel you’re in an elegant place and a good restaurant/bar (Strikers) that is good to watch sports and play pool

We are truly enjoying our stay. The place is immaculate, clean and very well organized. The employees are all sweethearts that show they care to make your stay the most enjoyable possible. I will definitely book another stay when I return to El Salvador.

Excellent experience, customer service was exceptional. This is truly a wonderful hotel. One of the best places to stay in El Salvador. It was my first time in El Salvador and will definitely come back to hotel barcelo.

My husband and I had a wonderful experience. Very high quality service and personal attention. We enjoyed a very special New Year’s Eve, not to mention that Mr. Cuchilla from the restaurant and Ana from the Premium Lounge were very cooperative in making it happen as well as the entire staff from Barcelo Hotel. Thank you all!!!

Lovely stay booked for 2 nights and didn't get the breakfast because it was easier to explore. Room was clean except for a dirty cotton tip left from previous guest on the flor under the bathroom sink.

I had a wonderful experience in my recent stay. The place is very luxurious and clean. The staff is extremely friend. I loved their breakfast buffet because they have a large variety of typical Salvadorean food as well as american breakfast options. Our server was Joselin and she was the sweetest. I loved my stay there and would recommend it. note: be ready to have an ID for all the guests that will be staying in the room.

Good location, valet parking, swimming pool, gym, sauna. Rooms are very clean and breakfast included. Excellent customer service. I will recommended this hotel to everyone

We’ve been staying at this hotel for the last few years. Their team, from the front greeter to the restaurant personnel are superb. They go above and beyond their duty. Very clean rooms and building. We will be coming back this year and every years. Great location and very safe. Gracias for your service.

The service is top notch, the breakfast is delicious and everything is clean. Loved the gym and a special thank you to Carlos Escobar for all his help during my week here.

Had a wonderful stay! The staff was friendly and attentive. Breakfast was delicious. The room was clean, modern and comfortable. If I return to San Salvador, Barceló will be my first choice of hotels

I really love this hotel in san salvador El salvador..i was very impress with the service .the buffet that they have was delicious very clean the service was excellent..the location is very safe you can walk with no problem. .AND I LIKE TO GIVE A SHOUT OUT TO the ladies who are makin omelets and pupusas ..and to Luis Salvador for an excellent service...thank you for everything ...i wll come back!!!

Best part was the sports bar strikers with all the friendly staff and attention they made me feel at home.

This is a very vintage and beautiful hotel, but it is rather outdated. The elevators and the rooms definitely need to be remodeled. Unfortunately, I don’t think I’d stay here again, as you can find other hotels with better rooms for the same price or lower.

Very friendly staff, towels were not proportional to the amount of people booked. Also, I had to deal with drain stoppage on the tub making me fall down hurting myself. What do you do when not in your home town, not much! Overall a good clean place.

Good morning, I hope this email will be an eye opener for your hotel. I’ve been coming to Barceló just about every month for the last 5 months and it’s been a phenomenal experience until this week. The service has always been great especially the breakfast team. However, this time has been quite a disappointment. I write this email so that the management would receive constructive criticism. If I experienced this, I am sure I am not the only guest. Striker’s service was terrible one night. My husband and friend waited 15 minutes to receive menus (it was not busy) just to be met with an attitude. We all come from a service industry background, so this is not acceptable. There was no friendly smile or warm greeting (breakfast team is much preferred). Housekeeping - one night my son accidentally stained a bed sheet. It is customary where if the sheets are pulled off the bed and left on the floor, that is a sign it needs to be replaced with new ones. However after breakfast I come back to the room only to find the same dirty sheets back on the bed. The stain was in the same position as when I pull the sheets off. This was late rectified when I believe a supervisor over head my husband talking to the housekeeper and she came back to replace everything. On the next day, as I go to the bathroom to put down the floor towel, it is still dirty! I mean it was wet and black with shoe stains. The floor mat was folded inside out and placed back on to the bathtub. This only leads me to believe that any bath towels left on the floor might not have been replaced and simply put back on the racks - this is absolutely unfathomable. I’m still in shock that Barcelo’s standards and expectations have dropped so much! Employees need to be better trained. I tipped the housekeepers daily wanting to take care of them knowing the work they do is of significant importance to guests and I am truly disappointed. Parking - we always drive to and from Barceló and one particular night, as soon as the attendant saw that we were coming in for the night - he blocks the entrance to the first floor parking. Why would he do that? His reasoning was “it’s full”. I understand there is a portion that is reserved for Diplomats. I gave him the benefit of doubt maybe it really was full. Once I parked downstairs in P2, as I was coming to to P1, there were 5 spots available! What reason would he (Oswaldo) have to do that? Even when the lot was full at times the attendants never blocked off the entrance. His response was not very pleasant. I strongly believe that employees are a direct representation of the company and this experience was horrifying. It will be difficult to decide to return to Barceló again in the future. The best part was the service from the breakfast team every morning.

The hotel is nice, but the rooms need some updates. Service is awesome kind and professional. Personally too pricey for what I was expected.

I have stay here many times and the hotel is very nice. The bar have a live group the is amazing.

Super nice hotel experience. Clean rooms, friendly staff, and just a lot of extra details to make the experience nice. Will definitely come back again.

Beautiful rooms, great location. Loved the food. Service was great as well, very kind people

Excellent Hotel. Extremely clean, professional staff. Beautiful decorations. We rested very well. I love it.

I came here on vacation, and I didn't really expect to much, but I was impressed. The service was amazing, we asked for a microwave around 10pm-11pm, and they brought it to us in 5 minutes, ish. The only reason I'm rating this 4 stars is because the pool is right next to the buffet where we eat breakfast, and probably lunch 🤔.

Amazing beautiful hotel 👍 good services 👌 nice and clean friendly people

Great customer service! Would recommend to my family and friends! Love this hotel I would stay again!

A little bit on the older side but a very nice hotel and the staff was amazing they would go out their way to take care of you. I will definitely stay there again.

This place has poor customer service. I've stayed at 3 hotels in San Salvador during my visits: Barcelo, Courtyard Marriott, and Intercontinental. This place has the worst service out of all 3. Once you pay, they stop caring b/c they have your money.

It's awesome. Great location. Great breakfast

Really bad service in the breakfast restaurant and rude staff and really good service in the entrance andrew is amazing at customer service!

This was a fabulous hotel. Clean, comfortable, and affordable. I would stay again. It also had an amazing breakfast buffet, easily something you would pay for in the states. Like nothing I had seen as compilatory in a hotel. Property was also located in a great area of San Salvador that was walkable at night.

Was stranded at 3 a.m due to negligence of other hotel being closed after landing. spoke with front desk receptionist & she stated we would have to be charged for 2 nights instead of 1 at a ridiculous price. Ended up leaving after all the hassle we went through. Receptionist was not helpful at all.

Nothing bad to say about this hotel. Yes, irs not fancy but all the essentials are covered and the icing on the cake is the staff. They were awesome! Couldn't fault this place.

Experience was okay but the premium level was not as premium as we would have liked for what we paid. The rooms are dated. The pool was not clean. Premium Level- On 2-10-23, at approximately 9:10pm a lot of the foods had not been replenished so we asked the attendant to bring ranch so we could have ranch with the carrots and she refused. Then we attempted to leave with the small amounts of food that we could scrap up and were told we could not leave the area.. now that would have been fine but the customers in front of us that were actually attended to by the same attendant had just walked out with plates of food. Extremely dissatisfied with this experience. In addition, the 3 alcoholic beverages that are included are very very limited(only a few options are included(there is no menu and the attendant will not ask if they can get you something to drink and you can only get your 3 alcoholic beverages from the room on the 10th floor not from the bar in the hotel).. Erika at the buffet was amazing!

Best hotel I've ever been in Salvador! Melvin, the manager, was waiting for us on the reception. He was supernice! He showed us all the hotel! Since the very beginning we feel like at home. Our room was very well decorated, full of details. It has one king size bedroom superconfortable,  the toilet was very clean and spacious (with a bath).  The terrace has an spectacular view to volxan Boquerom, the sunset from our terrace was amazing!  They were taking care of us in every moment, specially on the restaurant, they prepared delicious food.  We're so pleased for all U've done for us. The decoration of the hotel is incredible luxurious, I cannot stop taking pictures of every corner. All the staff was superfriendly. It was a short stay but intense! We have to come back, for sure! Definitely Ibagari is a Paradise! Thanks a lot to Barcelo Salvador Hotel

Great location and friendly staff who are always willing to help. Room could use some updating, but overall, it was comfortable, quiet and clean.

Rooms are nice, good service and the location is great, everything is around the place...

This is a great hotel in San Salvador, haven't really stayed in other hotels in this city but this one is good. The decor should be updated in my opinion but it has its charm!

The Barcelo is a classic, elegant hotel and a must visit. Loved our top floor views over the volcano and the VIP lounge.

Great place to stay. In the heart of zona Rosa. Very good service. All workers very kind and nice. I would definitely recommend!

One of the best places to stay, service was superb, food was excellent, rooms were nice and neat, very modern and fancy. Location location location.

Excellent hotel. From the moment we walked in, we knew we would have a fantastic stay. Everyone was very nice and polite. I loved the fact that even though this is an older hotel, it was still well maintained and clean. The bar looked nice, but we didn't really have a chance to check it out. It was our first time visiting San Salvador, and we will definitely stay here when we go back. Would recommend.

Excellent location with access to city center and restaurants. Professional staff at Reception Desk along with really nice staff in the Kitchen. Ask for Erika during breakfast; she’s very helpful. I look forward to returning soon!

We had a lovely stay here last December. The staff was extremely nice and helpful, the hotel was in a nice area of town, and the room was very comfortable and clean. We were upgraded to the premium level, and the lounge was very nice with drinks and snacks available, and the breakfast was good too. Would definitely recommend a stay here!

The hotel is wonderful, the rooms were big and very clean. The food in the lounge room is always good and the buffet breakfast was amazing. Location is perfect, near to restaurants and malls and the staff is friendly

Not worth the price. Rooms are dirty and dated. Food is overpriced and not good. Trash in pool. Poor wifi. Photos are of the VIP suit, not worth over 200$ a night. VIP lounge food and coffee not good either. Expect to 50$ or more per couple per meal in the restaurant. Also hotel doesn't communicate with customers about airport shuttle and we had to pay a cab to arrive. They also don't seem to want Americans here.

This hotel has EVERYTHING you need when you are away from home! From a super comfy bed, great fitness center, delicious food and AMAZING staff! Everyone was so nice and welcoming. From the bellboys, housekeeping, security and The Garden Court staff. The concierge, Andrew, is so friendly and professional. Thank you Barceló San Salvador!