1/5 drobin333 4 months ago on Google
I
have
been
a
customer
of
Bistro
Moulin
for
several
years.
I
travel
to
Monterey
Bay
three
or
four
times
a
year.
During
my
stays
Bistro
has
been
a
favorite
location
to
dine.
The
owner/chef
was
very
friendly
and
of
course
and
Excellent
cook.
Excellent
food
and
outstanding
service
was
the
trademark.
The
ambiance
was
romantic,
perfect
low
lighting
and
French
decor.
The
entrees
always
delicious
no
matter
the
choice.
My
Favorite
appetizer
was
the
escargot,
served
very
hot
and
cooked
in
an
amazing
sauce.
Always
cleaning
the
dish
with
the
bread!
I
would
go
there
so
often
I
was
given
a
gift
card
from
my
family.
Although
the
name
of
the
restaurant
is
the
same,
Bistro
Moulin,
the
ownership
has
changed.
After
the
change
I
noticed
the
food
was
not
quite
the
same.
The
escargot
was
not
as
meaty
and
the
sauce
not
like
before.
Before
when
you
would
take
a
bite
you're
struck
with
an
amazing
flavor,
now
no
amazement.
I
had
the
rib
eye
and
it
was
over
cooked,
ordered
medium
rare
and
it
came
a
little
more
then
medium.
Knowing
the
ownership
change
I
asked
if
I
could
use
my
gift
card.
The
server
stated
she
had
to
ask
the
owner,
later
returning
indicating
they
would
not
honor
the
card.
At
first,
I
thought,
ok
its
new
ownership
and
paid
the
$233
check.
But
after
returning
to
my
hotel
room
I
got
to
thinking.
The
new
owner
kept
the
name,
I
am
sure
to
have
the
old
clientele
return.
This
would
be
a
great
way
to
keep
the
cash
flow.
If
that
was
the
case
they
should
honor
the
gift
cards
so
the
old
clientele(myself)would
remain
a
loyal
returning
customer.
The
incident
upset
me
to
the
point
I
decided
to
write
a
review
on
a
link
sent
to
me
from
Bistro
Moulin.
I
voiced
my
displeasure
with
the
fact
the
gift
card
was
not
honored.
Within
two
hours
of
my
post
the
owner
telephoned
me.
He
explained
to
me
that
the
gift
card
was
purchased
from
the
old
owner
and
that
the
old
owner
should
have
given
refunds
to
customers
that
had
purchased
cards,
not
him.
He
also
stated,
if
he
honored
the
card
he
would
be
losing
money
and
he
is
not
in
the
business
to
lose
money.
I
explained
to
him
he
was
using
the
same
restaurant
name
to
bring
back
the
old
clientele,
thus
making
more
money.
And
by
honoring
the
card
he
would
have
a
repeat
customer
who
would
always
return
and
he
would
make
even
more
money.
He
disagreed,
stating
again
he
would
be
losing
money.
I
believe
in
any
business
there
is
always
going
to
be
some,
"give
and
take,"
its
business.
Well,
according
to
him,
he's
about
making
money.
We
did
not
come
to
any
agreement,
I
told
him
I
disagree
with
his
logic
and
there
are
many
other
quality
restuarants
in
Monterey
where
my
business
would
be
appreciated.
He
became
frustrated
and
hung
up
the
phone.
After
reading
this
I
am
sure
your
thinking
my
food
review
is
going
to
a
bit
bias.
The
food
is
not
the
same
as
the
old
Bistro
Moulin.
After
my
experience
with
the
owner,
if
he
were
to
offer
to
honor
the
gift
card
($300)
I
would
not
return.
Fortunately,
there
are
still
restaurants
where
its
reputation
and
customers
are
important.
Old
Fisherman's
Grotto,
on
the
Wharf
is
one.