1/5 Program S. 1 year ago on Google • 1 review
If
I
could
give
zero
stars,
I
would.
BEWARE
of
this
place
and
Sun
Outdoors/Sun
Communities,
the
owner.
In
the
past
30
days
since
Hurricane
Ian,
I
have
never
experienced
such
inept
customer
service
and
poor
management
anywhere
or
about
anything
as
I
have
now
at
this
place.
You
can
tell
a
lot
about
a
company
by
how
they
operate
when
the
chips
are
down,
and
this
company
and
RV
park
are
a
complete
FAIL.
I
will
avoid
doing
any
business
with
them
at
any
of
their
many
parks
in
the
future.
Their
communication
has
been
nearly
nonexistant,
even
before
the
hurricane.
Now
it's
crucial
that
they
be
updating
us,
even
if
the
update
is
they
are
assessing,
working
on
XYZ,
etc.
Their
problem-solving
abilities
are
nonexistant.
This
is
a
multi-billion
dollar
international
REIT,
so
it's
clear
where
their
priorities
are
-
not
with
the
residents.
We
have
had
a
family
place
here
for
30
years
but
will
not
return.
900
some
units
at
this
park,
and
most
are
either
walking
away,
turning
over
title,
or
sitting
in
limbo
waiting
to
hear
what's
going
on.
The
county
process,
FEMA
and
insurance
have
all
been
basically
very
difficult
to
navigate
and
get
direct,
factual
answers
on,
and
the
park
"management"
has
only
added
to
the
problems
and
offered
no
help
to
navigate
these
complex
things,
like
others
RV
and
mobile
home
parks
have.
This
is
just
inexcuseable
for
a
company
this
size.
I
hope
it
is
never
rebuilt
and
should
be
turned
into
nature
preserve.
Maybe
that
would
honor
the
man
who
died
in
the
Hurricane
instead
of
some
unsuspecting
purchaser
living
in
his
spot?
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