(Translated by Google) Terrible attention, little staff. In these times when there do not have to be crowds, a single person attends the reception, there are long lines and then suddenly two administrative officers appear who were walking or talking with another colleague. For this we pay a private mutual ????. Ahhhh I do not want to forget above by protesting they treat us badly. (Original) Atención pésima, poco personal. En estos tiempos que no tiene que haber aglomeraciones atiende una sola persona en la recepción, se hacen largas colas y luego de golpe aparecen dos administrativas que estaban paseando o hablando con otra compañera. Para esto pagamos una mutua privada????. Ahhhh no me quiero olvidar encima por protestar nos atienden mal.

I had an appointment, I arrived there 10 Minutes before, after 30mins the tell me the doctor went home 5 mins ago because he didn't see the appointment I had. Very nice! I lost time of my life for nothing. I paid parking place for no reason. I lost time from my job for no reason. If you have the chance to GO TO ANOTHER CLINIC, PLEASE DO SO!!!!

(Translated by Google) It is impossible to get your phone. I have been calling for days and the fastest has been 20 min sounding the message from the nose. A real shame. (Original) Es imposible que te cojan el teléfono. He estado durante dias llamando y lo más rápido ha sido 20 min sonando el mensaje de las narices. Una auténtica vergüenza.

(Translated by Google) What do you have a phone for ??? If they never catch it, no matter how much you call. As if to have an emergency, you die waiting for them to pick up the phone. What a shame (Original) Para que tenéis teléfono??? Si nunca te lo cogen por mas que llames. Como para tener una urgencia, te mueres esperando que te cojan el teléfono. Que vergüenza

(Translated by Google) Disastrous medical center, apart from the fact that for them to pick up the phone I spent 25 min they charged me € 5 for requesting a test of mine on CD, they well that they keep it to do with it what they want but I find it embarrassing that I charged you for one proof, when a sad CD is not worth 0.20 cent, and some workers there go with an arrogance that the human resources department would have to choose well the professionals who work in front of the public, unless they are friends My reply to the center, Nobody told me about the CD that I could download it, as I said and I repeat, to see if human resources take qualified people and not incompetent and unfriendly people, who seem to spare your life when they answer you, and about the phone that You say that that day was collapsed, it's a lie! There are always problems with picking up the phone and if you don't look at all the reviews that the center has, of course bad, and you're limited to saying that you are working to improve, well I don't know why. You have "worked" it for a long time, but you never cbia anything, well yes, for the worse !!! (Original) Centro médico desastroso, a parte que para que me cojan el teléfono estuve 25 min me cobraron 5€ por pedir una prueba mia en cd, ellos bien que se la quedan para hacer con ella lo que quieran pero me parece vergonzoso que te cobré por una prueba, cuando un triste CD no vale ni 0,20 cent, y algunas trabajadoras de allí van con una prepotencia que el departamento de recursos humanos tendría que escojer bien a los profesionales que trabajan de cara al público, a no ser que sean amigetes Mi contestación al centro, Lo del CD nadie me comentó que me lo podía descargar, como ya dije y repito, a ver si recursos humanos coje a gente cualificada y no gente incompetente y antipática, que parece que te perdonen la vida cuando te atienden, y lo del teléfono que deciis que ese día estaba colapsado, es mentira !siempre hay problemas con que cojan el teléfono y si no mira todas las reseñas que tiene el centro, de malas claro, y hos limitados a decir que trabajáis para mejorar, pues no sé en qué porque hace tiempo que lo "trabajáis", pero nunca cbia nada, bueno si, a peor !!!

Very long waiting time with Cita and nearly no persons around. A new person came, and went in, but we had still to wait..

(Translated by Google) Of the most despicable that one can find in the area. It is not even worth commenting on what kind of service they provide since the recital of negative comments that precede mine explain it very well. Just share a small reflection: if this business (yes, because in the end it is a money-making machine covering a basic need such as health) has not yet fallen, it is because the public is even worse. Let's hope they wake up and start taking care of their own employees because this is not normal. (Original) De lo más deleznable que uno puede encontrar por la zona. No merece la pena siquiera comentar qué tipo de servicio proveen ya que el recital de comentarios negativos que preceden al mío, lo explican muy bien. Solo compartir una pequeña reflexión: si este negocio (sí, porque al final es una máquina de hacer dinero cubriendo una necesidad básica como es la salud) todavía no ha caído es porque la pública está todavía peor. Esperemos espabilen y empiecen por cuidar a sus propios empleadxs porque esto no es normal.

(Translated by Google) As facilities and medical professionals very well, when calling by phone the attention is zero. They answer you "One moment please" and you can spend 20 minutes so that then they hang up on you ... And again to start. The solution that I have found is simple. To me it has worked. You go to the website, you press the button to call you and, in my case, after 15 minutes I managed to talk. (Original) Como instalaciones y profesionales médicos muy bien, a la hora de llamar por teléfono la atención es nula. Te contestan "Un momento porfavor" y puedes estar 20 minutos para que luego te cuelguen... Y otra vez a empezar. La solución que he encontrado yo es simple. A mí me ha funcionado. Vas a la página web, apretas el botón de que te llamen y ,en mi caso, a los 15 minutos conseguí hablar.

(Translated by Google) Great to waste time and pay parking. 👎 (Original) Genial para perder el tiempo y pagar parking. 👎

(Translated by Google) In the matter of telephone attention, I have called to make an appointment, I have asked which floor I had to go to, they tell me the ground floor and after spending more than 20 minutes, they arrived in line and they tell me that it is on the first floor and another queue plus. Last month something else happened to me, they told me that I was a female nurse and when I arrived they told me it couldn't be because I no longer worked in the center and I had to wait on the ground floor until they attended to me, please, I only ask that the girls who are They answer the phone because they waste time and if you pay for a private clinic at least you are treated as you should. Thank you (Original) En el tema de atención telefónica, he llamado para pedir cita, he preguntado en qué planta tenía que ir, me dicen planta baja y después de estar más de 20 minutos, haciendo cola llegó y me dicen que es en la primera planta y otra cola más. El mes pasado me pasó otra cosa me dijeron que estaba una infermera y cuando llegue me dijeron que no podía ser porque ya no trabajaba en el centro y tuve que esperar en planta baja hasta que me atendieron porfavor solo pido que estén más informadas las chicas que atienden al teléfono porque hacen perder tiempo y si se paga por una clínica privada al menos sea atendido como se debe. Gracias

(Translated by Google) Customer service is painful. The receptionists do not say good morning, nor are they polite, they attend to other procedures while they make your inquiry. Air conditioning on while pandemic ... (Original) La atención al cliente es penosa. Las recepcionistas ni dan los buenos días, ni son educadas, atienden otras gestiones mientras realizan tu consulta. Aire acondicionado puesto estando en plena pandemia...

(Translated by Google) Terrible telephone attention. T pick up the phone and say "wait a minute" and you can spend half an hour on the phone that they don't pick up. I do not understand how a center like this can have such bad telephone service. (Original) Atencion telefonica pésima. T cojen el telefoni t dicen "un moment" y te puedes tirar media hora al telefono q no t lo cojen. No entiendo como un centro asi pueden tener esa atencion telefonica tan mala.

(Translated by Google) Unpleasant receptionists. Eternal waits. All horrible. Nothing recommendable. Wishing they open the Chiron de Badalona so as not to step on this site again. I have been with health insurance all my life and I have visited quite a few in different areas of Spain and this is the worst hospital by far. I have come for a consultation, I go to reception, they charge me because it is a private service, I wait an hour and go back to reception to see what happens and the receptionist (Noelia Pedraza) shouts at me saying why have I waited so long! That they had not pointed the ticket to me (failure of his partner Mònica Maresme) and that is why they did not call me. On top of that it is his fault and that I have been waiting patiently because I know that they usually take a long time (doctor odriozola we all know that he has a long wait) and I don't want to bother, he starts yelling at me! How can a person be so arrogant if they make mistakes and try to blame the victim. The worst thing is that this is the last problem I have, because something happens every time I go. It seems entirely that admission people do things wrong on purpose. Not to mention that you can't make appointments online, the phone is never picked up, etc. I hope these reviews help to improve, although they have been under this terrible management for years and there is no improvement. What's more, getting worse. (Original) Recepcionistas desagradables. Esperas eternas. Todo horrible. Nada recomendable. Deseando que abran el Quiron de Badalona para no volver a pisar este sitio. Llevo toda la vida con seguro médico y he visitado bastantes en diferentes zonas de españa y éste es el peor hospital con muchísima diferencia. He venido a una consulta, voy a recepción, me cobran porque es un servicio privado, espero una hora y vuelvo a recepción a ver qué pasa y se me pone la recepcionista ( Noelia Pedraza) a gritarme diciendo que por qué he esperado tanto! Que no me habían apuntado la entrada (fallo de su compañera Mònica maresme) y por eso no me llamaban. Encima de que es culpa suya y que he estado esperando pacientemente porque sé que suelen tardar mucho ( doctor odriozola que todos sabemos que tiene mucha espera) y no quiero molestar, se me pone a gritar! Como puede ser tan arrogante una persona de equivocarse ellos y tratar de echar la culpa al agraviado. Lo peor es que este es el último problema que tengo, porque siempre que voy pasa algo. Parece enteramente que la gente de admisión hace las cosas mal a propósito. Por no hablar de que no puedes coger citas online, el teléfono no lo cogen nunca, etc. Espero que estas reseñas ayuden para mejorar aunque llevan años con esta pésima gestión y no hay mejora alguna. Es más, cada vez peor.

(Translated by Google) Lousy customer service and always crowded. There are no security measures for covid19 (Original) Atención al cliente pésima y siempre atestado de gente. No hay medidas de seguridad para covid19

(Translated by Google) Good after calling three times, hanging up twice and once telling me to wait, I gave up going to this center because of the little desire and lack of professionalism that this center has (Original) Buenas despues de llamar tres veces, colgarme dos y una decirme que me espere desistí en ir a este centro por las pocas ganas y falta de profesionalidad ales que este centro posee

(Translated by Google) 1h waiting and paying terrible (Original) 1h esperando y pagando pésimo

I will try to find other place , very very very bad service, very rude girls.

(Translated by Google) The specialists and employees work well but are poorly organized, it must be a management problem. It has a slow system, which forces you to queue in bad conditions and repeat it at the exit! It's a shame because they ruin what could be good service. It is also not an appropriate place for Covid times: ventilation is lacking and the public is crowded on the stairs. A shame. By the way, the Covid test tent does work. Is it because they charge it separately? (Original) Los especialistas y los empleados trabajan bien pero están mal organizados, debe de ser problema de la dirección. Tiene un sistema lento, que obliga a hacer cola en malas condiciones y ¡repetirla a la salida! Es una pena porque arruinan lo que podría ser un buen servicio. Tampoco es un lugar apropiado para tiempos de Covid: falta ventilación y el público se hacina en las escaleras. Una lástima. Por cierto, la carpa para pruebas de Covid sí funciona. ¿Será porque lo cobran aparte?

(Translated by Google) Unfortunately this center is going from bad to worse. The main problem is that they absorb more and more patients but they do not adapt the number of care people (medical and administrative). It is almost impossible to communicate with them by phone, they respond late to emails or do not respond directly. A shame but it is the disastrous consequence of mixing business / profitability with health. (Original) Lamentablemente este centro va de mal en peor. El principal problema está en que absorben más y más pacientes pero no adaptan el número de personas de atención (médicos y administrativos). Resulta casi imposible comunicar con ellos por teléfono, responden tarde a los emails o directamente no responden. Una pena pero es la nefasta consecuencia de mezclar negocio/rentabilidad con la salud.

(Translated by Google) Jan 7, 2020, 4 PM. three girls in reception, queue of 7 people. The 3 receptionists have been on the clock for 20 minutes doing internal work and talking to each other without attending to anyone or directing a single glance or word to the waiting patients and if they ask them they answer that now they cannot be for the users. I have never seen such an unpleasant attitude on the first face and image of a medical center. (Original) 7 ene 2020 16h . tres chicas en recepción, cola de 7 personas. Llevan 20min de reloj las 3 recepcionistas haciendo trabajo interno y hablando entre ellas sin atender a nadie ni dirigen una sola mirada o palabra a los pacientes que esperan y si les preguntan contestan que ahora no pueden estar por los usuarios. Nunca he visto actitud tan poco agradable en la primera cara e imagen de un centro medico.

3 weeks to get the cita, and than with the cita 1h waiting time, I will look for another doctor!

(Translated by Google) Terrible customer service and total lack of professionalism (Original) Pésima atención al público y falta de profesionalidad total

(Translated by Google) The fatal emergencies, lack of staff to attend to both patients in the summer. The disastrous ER waiting room, has not even the silence posters and turn off the phone, while the security staff are engaged in talking, without even trying to put a rush order. (Original) Las Urgencias fatal, falta personal para atender a tanto paciente en época veraniega. La sala de espera de Urgencias desastrosa, no ha ni los carteles de silencio y apagar el movil, mientras el personal de seguridad se dedican a hablar, sin tan siquiera intentar poner un pico de orden.

(Translated by Google) This is the parking on the right side when you turn towards the hospital, also cheap, although the one on the left is more so and the other leaves 24 hours. In this maximum 4 hours, but only limited from 8 a.m. to 8 p.m. (Original) Este es el parking del lado dcho al torcer hacia el hospital, también barato, aunque más lo es el de la izquierda y el otro deja 24 hrs. En este máximo 4 horas, pero solo limitado de 8 a 20hrs.

(Translated by Google) They have good professionals to match. I don't give it the 5 stars because I have been going for many years and they ALWAYS make you wait in the hours they give you, very little rigor in this sense and we must not forget that apart from patients we are clients as well. In summer it is almost essential to park in the car park, worthy of the year 1990: dark and very narrow. And paid, of course. (Original) Tenen uns bons professionals a l'alçada. No li poso les 5 estrelles perquè fa molts anys que vaig i SEMPRE et fan esperar en les hores que et donen, molt poca rigorositat en aquest sentit i no cal oblidar que a part de pacients som clients també. A l'estiu és gairebé imprescindible aparcar al parking, digne de l'any 1990: fosc i molt estret. I de pagament, clar.

(Translated by Google) DO NOT TAKE the PCR test if you travel abroad is NOT useful since they give it to you in Spanish and it does not work for other countries. Don't lose € 150 (Original) NO HACERSE la prueba de PCR si viajas al extranjero NO sirve para nada ya que te la dan en español y no sirve para otros países. No pierdas 150€

(Translated by Google) Below in Spanish: English: Terrible experience for 90 euro. I really thought that going to a private clinic would mean better service and care. I was wrong at both levels at this clinic. The reception staff was absolutely rude to me. Made me wait 1,5 hour even so I had an appointment. The ophthalmologist I saw was incompetent. Gave me 3 antibiotics without a diagnosis ???? Disaster. 90 euro plus medication. ... thats theft Went to see another dr in barceloba, who was fantastic. Spanish: Horrible service. Burglars ! They have let me wait 1.5 hour by appointment. The person at the front desk was very rude. The ophthalmologist had no idea what I have but has given me 3 antibiotics without knowing that I had a disease ???? For 90 euro ... they are thieves .... the next day I went to a very good dr in Barcelona who solved everything super well. (Original) Abajo en espanol : English : Terrible experience for 90 euro. I really thought that going to a private clinic would mean better service and care. I was wrong at both levels at this clinic. The reception staff was absolutely rude to me. Made me wait 1,5 hour even so I had an appointment. The ophthalmologist I saw was incompetent. Gave me 3 antibiotics without a diagnosis ???? Disaster . 90 euro plus medication. ...thats theft Went to see another dr in barceloba, who was fantastic. Espanol: Servicio horrible. Ladrones ! Me han dejado esperar 1,5 hora con cita previa.la persona en la recepción fue muy desagradable. La ophtalmologa no tenia ningún idea de que tengo pero me ha dado 3 antibióticos sin saber que tenia de enfermedad ???? Para 90 euro ...son ladrones ....el dia siguiente me fui a un muy bueno dr en barcelona que me solucionaba todo super bien.

(Translated by Google) Quite a few professionals in general, along with very valid people, but few. Terrible administration. Long queues, too much bureaucracy. (Original) Bastant poc professionals en general, junt amb gent molt vàlida, però pocs. Administració pésima. Cuas llargas, massa burocràcia.

Only used it for Covid testing in 2020, but fast and efficient, albeit expensive.

(Translated by Google) There's no way they'll pick up your phone to arrange a visit (Original) No hi ha manera que t’agafin el telèfon per concertar visita

(Translated by Google) Good (Original) Buena

(Translated by Google) You can spend the day calling, it doesn't matter, impossible to get in touch. (Original) Puedes pasarte el día llamando que da igual, imposible ponerse en contacto.

(Translated by Google) All fantastic Follow this always (Original) Tot fantástic Seguiu aixi sempre

(Translated by Google) Very nice and professional. A large medical center with many specialties and diagnostic tests. (Original) Muy agradables y profesionales. Un gran centro medico con muchas especialidades y pruebas diagnosticas.

(Translated by Google) Impossible for them to pick up the phone so they can make an appointment. I spend 3 days trying to call at different times and there is no way. (Original) Impossible que agafin el telèfon per poder demanar hora. Porto 3 dies intentant trucar a diferents hores i no hi ha manera.

(Translated by Google) DO NOT HAVE NIGHT SERVICE. (Original) NO TIENEN SERVICIO DE NOCHE.

(Translated by Google) The attitude of the front desk was very bad and it was supposed to go to the agreed time. The front desk said that it would call me next week and tell me when to go. . . They didn’t call me. It’s a rubbish hospital. (Original) 前台态度极差 并且本来去约定好的时间 前台说下星期会打电话给我 告诉我什么时间去 然后。。。就没有然后了 她们并没有打电话给我 真是个垃圾的医院

(Translated by Google) For my part, the treatment has been fantastic ... on the part of all the staff ... stretcher-bearers. Nurses. Surgeons ... all the staff great (Original) Yo por mi parte el trato ha sido fantástico ..por parte de todo el personal...camilleros .enfermeras.cirujanos..todo el personal genial

(Translated by Google) They cancel your visit and don't call you back to schedule a new one. They never answer the phone. (Original) Te anulan la visita y no te vuelven a llamar para programar una nueva. No atienden nunca al telefono.

(Translated by Google) I give 2 stars to a girl who attended me on the phone, very kind. I was going to do a dental X-ray. The only thing that the girl has not told me that I need the doctor's permission (a paper). I went there and they have pushed me back, saying that without this paper they won't do it for me. And I went to consult another location and if they did it to me without any paper. I WILL TRY NOT TO COME BACK !!! (Original) Pongo 2 estrellas a una chica que me atendió por teléfono, muy amable. Iba a hacer una radiografía dental. Único que no me a dicho la chica que necesito el permiso del medico(un papel). Fui allí y me han hechado para atrás, diciéndo que sin este papel no me lo hacen. Y fui a consultar a otro citio y Si que me la hacían sin ningún papel. INTENTARÉ NO VOLVER MÁS!!!

(Translated by Google) As always fatal attention, they do not have the slightest idea of ​​what is urgent, in short, as always, the opinion of people is useless (Original) Como siempre atención fatal, no tienen ni la más mínima idea de lo q es urgente en fin como siempre no sirve de nada la opinión de las personas

(Translated by Google) Professionals, excellent, a 10! .Modern, accessible and comfortable facilities and comprehensive services.WARNING if you have a co-payment mutual, sometimes they make a mistake when passing the card finding tea with the surprise of double billed services. waiting time also has a lot to be desired (Original) Els professionals,excelents,un 10!.Les instal.lacions modernes,accesibles i còmodes i serveis integrals.ATENCIÓ si teniu mútua de copagament,a vegades s equivoquen a l hora de passar la tarja trobant te amb la sorpresa de serveis facturats doblement.El temps d espera també té molt a desitjar

(Translated by Google) Bad attention can not be that you are waiting 10 minutes x ask for time x phone and do not answer ... more than an hour of waiting with arranged visit and access is not respected for the subject covid many people with visits and patients with more than one companion and I see no access control or measures. At least the specialists are professionals. (Original) Atenció pèssima no pot ser que estiguis esperant 10 minuts x demanar hora x telèfon i no et contestin...més d'una hora d'espera amb visita concertada i no es respecta l'accés pel tema covid molta gent amb visites i pacients amb més d'un acompanyant i no veig cap control d'accés ni mesures. Almenys els especialistes són professionals..

(Translated by Google) A shame that by appointment they can have you up to 2 hours in the waiting room spending the afternoon ... (Original) Una vergonya que amb cita previa et poden tenir fins a 2h a la sala d’espera passant la tarda...

(Translated by Google) I would like to join the Creu Groga team to help where possible. But they don't pick up the phone, so I don't know where I can send my resume. Thank you. (Original) Me gustaría unirme al equipo de Creu Groga para ayudar en lo que sea posible. Pero no me cogen el teléfono, asi que no sé donde puedo enviar mi currículum. Gracias.

Terrible place, you make covid test and they are so dirty , they use the same gloves for everybody. The service is very bad , they very rude.

(Translated by Google) Good service and trustworthy. (Original) Buen servicio i de confianza.

(Translated by Google) We needed sedation dentist service for our child with a disability, after a first visit they give us time to be able to sedate him and practice orthodontics. After 3 days the discomfort and pain of the tooth went further, we get back in touch with them, they advance the day of the intervention and in a matter of 4 days they already do it. It went really well, both the anesthetist and the dentist were very professional, we are delighted with the good work of the whole team, very well cared for at all times, very well informed and unbeatable personal treatment! Good job, thanks !! (Original) Necessitàvem servei de dentista amb sedació per al nostre fill amb una discapacitat, després d'una primera visita ens donen hora per poder-lo sedar i practicar la ortodòncia. Al passar 3 dies el malestar i el dolor del queixal anava a més, ens tornem a posar en contacte amb ells, avancen el dia de la intervenció i en qüestió de 4 dies ja li fan. Ha anat realment bé, tant l'anestesista com la dentista han sigut d'allò més professionals, estem encantats del bon fer de tot l'equip, molt ben atesos en tot moment, molt ben informats i el tracte personal immillorable! Bona feina, gràcies!!

(Translated by Google) I have been visiting the center for many years and the truth is that the last few times I have had very bad experiences. I had a cesarean section, after another month it starts to open a little. I visit the emergency room and the doctor tells me it's normal. Every day I get a gynecologist to visit me and nothing normal. Yesterday I went there for a hemorrhage. The right doctor's attention, but lousy service. There was no one who could echo me. They give me an appointment for next Monday and if I get worse I go to the hospital. Well yes, luckily I went there because I have a good hemorrhage and it had to be cut. You don’t need to answer me saying thank you for the opinion and that you are working on fixing it. You’ve spent years with staffing issues, with poor phone and personal attention, with a thousand hours of waiting every time you have to visit, and doing nothing to fix it. You save yourself because you have some good doctor. But I find it incredible that with what we get to pay the mutuals we have such a lousy service. (Original) Porto molts anys visitant-me al centre i la veritat és que les últimes vegades he tingut molt males experiències. Em van fer una cesárea, al cap d'un més comença a obrir-se una mica. Em visito a urgències i la doctora em diu que és normal. Als dies aconsegueix-ho que em visiti una ginecóloga i de normal res. Ahir vaig anar-hi per una hemorràgia. L'atenció de la doctora correcte, però el servei pèssim. No hi havia ningú que em pogués fer una eco. Em donen hora per dilluns que ve i que si em poso pitjor vagi a l'hospital. Doncs si, sort que hi he anat perquè tinc una bona hemorràgia i s'havia de tallar. No cal que em contesteu dient que gràcies per la opinió i que esteu treballant en solucionar-ho. Porteu anys amb problemes de personal, amb mala atenció tant telefònica com personal, amb mil hores d'espera cada cop que t'has de visitar i no feu res per solucionar-ho. Us salveu perquè teniu algun bon metge. Però em sembla increïble que amb el què arribem a pagar a les mútues tinguem un servei tant pèssim.

(Translated by Google) Regrettable customer service. They take a thousand hours to answer the phone, when they finally made an appointment, it turns out that they had canceled it without warning. They say that they had called to notify them and the mailbox came out. Forgives? I don't have a mailbox. Pfffff !! Pathetic (Original) Atención al público lamentable. Tardan mil horas en atender el teléfono, cuando al fin m dieron cita, resulta q m la habían anulado sin avisar. M dicen q m habían llamado para avisar y les salió el buzón. Perdona? Yo no tengo buzón. Pfffff!! Patético

(Translated by Google) After a long queue they did not want to treat me for a simple pharyngitis. Without a fever or cough I was told it was probably coronavirus and I had to pay for a test or leave. Ok. I had to leave for the CAP. Free trial in 10 min negative. First time and never again. (Original) Després d'una llarga cua no em van voler atendre per una simple faringitis. Sense febre ni tos em deien que segurament era coronavirus i havia de pagar una prova o marxar. Ok. Vaig haver de marxar al CAP. Prova gratuïta en 10 min negativa. Primer cop i mai més.

(Translated by Google) Horrible! I called on different days 6, 8 and 4 times and they DO NOT ANSWER, after many rings, it hangs up. When they answer, they say CALL ANOTHER TIME because the person is not there (as if you hardly ever answer?) And it does not occur to him to punctuate your query or any other information. When you go, they tell you that you have to queue on the ground floor and after 15 minutes they say it is on the first floor. They force that in times of COVID we have to go to the center for questions that can be solved by phone. The minutes of waiting you see how they take the time to greet acquaintances and comment on how the weekend has gone. It is a festival of misinformation. The service is horrible. I add what is happening to me now. I've been waiting 23 min. (Original) Horrible! Llamé en días distintos 6, 8 y 4 veces y NO CONTESTAN, tras muchos tonos, se cuelga. Cuando contestan, dicen que LLAMES EN OTRO MOMENTO porque la persona no está (como si no contestais casi nunca?)Y ni se le ocurre puntar tu consulta ni cualquier otro dato. Cuando vas, te dicen que has de hacer cola en la planta baja y tras 15 minutos dicen que es en la primera planta. Obligan que en tiempos de COVID tengamos que ir hasta el centro por cuestiones que se pueden solucionar por teléfono. Los minutos de espera ves como se toman el tiempo a saludar a conocidos y comentar como ha ido el finde. Es un festival de desinformación. El servicio es horroroso. Añado lo que me esta pasando ahora. llevo 23 min en espera.

(Translated by Google) Excellent telephone service to request an appointment, they have attended me quickly and very kindly. They have improved telephone service. (Original) Excelente servicio telefónico para solicitar hora, me han atendido con rapidez y muy amablemente. Han mejorado la atención telefónica.

Vergonzoso el servicio que ofrecen, sobretodo en la recepción. Consultas que no saben responder. Llamas muchas veces y no atienden y directamente cuelgan. Se pasan notas unas a otras y nadie sabe nada. Dicen qué han mandado correos y es mentit2, programan citas que no cumplen. Se olvidan de pasar visitas, y lo peor de todo es que mienten descaradamente, uno dice que tal cosa esta prohibida y no pueden hacer. Y el otro compañero dice todo lo contrario. Y así un sinfín de irregularidades. Han puesto en riesgo mi salud y la de mi bebé por su incompetencia. Obviamente esta denunciado! Es mas pido de hablar con un responsable y aqui sigo esperando...... A las reseñas contestan rapidito para que les mandes un mail Explicando todo para despues no responder. Pero por aquí hacen el show de ser correctos. Que vergüenza, años atras no era tan repugnante. Y no hablo de los profesionales especialistas, que son buenos. Hablo de la desinformación, de la mala gestión a la hora de tramitar cualquiera procedimiento.

(Translated by Google) Perfect, sublime attention. (Original) Perfecto, una atención sublime.

(Translated by Google) Really Trash. Impossible to attend. Average of 8 calls To be able to be answered. On top with an edge attitude. They have forgotten to meet and wait like an idiot for hours. They promise non-compliant online dates, non-compliant calls, wrong recipes. Personally in my opinion the worst there is. (Original) Realmente Basura. Imposible que atiendan. Promedio de 8 llamadas Para poder ser atendido. Encima con una actitud borde. Se han olvidado de pasar cita y uno esperando como idota durante horas. Prometen citas online que no cumplen, llamadas que no cumplen, recetas equivocadas. Personalmente en mi opinión de lo peor que hay.

(Translated by Google) Lack of professionals, and negative waiting time, such as personal attention a 10, and medical tests a 10. (Original) Falta de profesionales, y negativo el tiempo de espera, como atencion personal un 10, y pruebas medicas un 10.

(Translated by Google) Telephone attention more than correct. It helps a lot to find the department you are looking for. The people in charge of this service are very attentive and friendly. Very well. (Original) Atención telefónica más que correcta. Ayuda mucho a encontrar el departamento que se busca. Muy atentas y simpáticas las encargadas de este servicio. Muy bien.

(Translated by Google) Very good fast and effective telephone service. Thank you for your attention. (Original) Muy buena atención telefónica rápida y efectiva. Gracias por vuestra atención.

(Translated by Google) Always full but even if there are 7 people "working" only one attends. Terrible service but as in the area there is nothing else they take advantage of. (Original) Siempre a tope pero aunque hayan 7 personas “trabajando” solo una atiende. Pésimo servicio pero como por la zona no hay nada más se aprovechan.

(Translated by Google) Personalized and attentive attention. They try to refer to the specialist that best suits the needs of the patient. (Original) Atención personalizada y atenta. Intentan derivar al especialista que más se adecua a las necesidades del paciente.

(Translated by Google) It is a tremendous pity because the treatment is good but the doctors who treat you in gynecology are commercials of the English court. Both times I have felt very uncomfortable when they offer me a product that is obvious that is not for my profile. The first time with a genetic study as a result of commenting on a very delicate family situation. The second one offered me an IUD after telling him I had no partner, I was checked. Now it is my turn to review again and I will not go alone to avoid this market of supplies that transmits a deep mistrust to me. (Original) Es una lástima tremenda pk el trato es bueno pero los médicos que te atienden en ginecología son comerciales del corte inglés. Me he sentido ambas veces muy incomoda cuando me ofrecen un producto que salta a la vista que no es para mi perfil. La primera vez con un estudio genético a raíz de comentar una situación familiar muy delicada. La segunda me ofreció un DIU después de decirle que no tenía pareja, me quede a cuadros. Ahora me toca de nuevo revision y no iré solo por evitar este mercado de abastos que me transmite una profunda desconfianza.

(Translated by Google) Waiting queue hours (Original) Hores de cua d espera

(Translated by Google) I do not recommend going to this medical center. I have seen two general practitioners and the experience has been disastrous. The first one solved the problem for me by taking a daily Nolotil. The second broke a bone in my hand with clumsy, inexperienced manipulation. (Original) Desaconsejo acudir a este centro médico. Me he visitado con dos médicos de general y la experiencia ha sido nefasta. La primera me solucionaba el problema con la toma de un Nolotil diario. El segundo me rompió un hueso de la mano con una manipulación torpe, inexperta.

(Translated by Google) I just had a medical check-up and I'm very happy about the treatment and professionalism of your doctors specialists (Original) Acabo de fer-me una revisió medica i estic molt content del tracte i professionalitat dels seus metges especialistes

(Translated by Google) As facilities and very satisfied medical professionals, but no telephone service. I've been trying to contact by phone for two weeks. They answer you "One moment please" and you can spend 20 minutes so that then they hang up on you ... And again to start. Now they have put in place a system that informs you of the people who are waiting on the phone before you, but even so, your turn comes and the call hangs up. (Original) Como instalaciones y profesionales médicos muy satisfecha, pero atención telefónica nula. Llevo dos semanas intentando contactar por teléfono. Te contestan "Un momento porfavor" y puedes estar 20 minutos para que luego te cuelguen... Y otra vez a empezar. Ahora han puesto un sistema que te informa de las personas que se mantienen a la espera teléfonica antes que tú, pero aún así, llega tu turno y se cuelga la llamada.

(Translated by Google) Excellent. All great professionals (Original) Excelente. Todos grandes profesionales