Botiga Orange image

Botiga Orange

Cell phone store Telecommunications service provider Internet service provider Telephone company

👍👍 I have not had any problem, they have always treated me with respect, I have not been there for a long time, I usually go through the door and there are two people attending, sometimes more crowded than I like these days, small place and little ventilation, very bright. People often mention service, Orange, attention, Roser, Calella, problem, time, problema, store, servicio,


Address

Calle Iglesia, 185, 08370 Calella, Barcelona, Spain

Website

www.orange.es

Contact

+34 652 11 60 97

Rating on Google Maps

3.60 (237 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 1:30 pm, 5 to 8:30 pm
  • Tuesday: 10 am to 1:30 pm, 5 to 8:30 pm
  • Wednesday: 10 am to 1:30 pm, 5 to 8:30 pm
  • Thursday: 10 am to 1:30 pm, 5 to 8:30 pm
  • Friday: 10 am to 1:30 pm, 5 to 8:30 pm
  • Saturday: 10 am to 1:30 pm, 5 to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: service (12) Orange (10) attention (9) Roser (8) Calella (7) problem (6) time (6) problema (6) store (6) servicio (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 PAUL 2 years ago on Google
    (Translated by Google) I have not had any problem, they have always treated me with respect, I have not been there for a long time, I usually go through the door and there are two people attending, sometimes more crowded than I like these days, small place and little ventilation, very bright. (Original) No he tenido ningún problema, siempre me han atendido con respecto, hace tiempo que no voy, suelo pasar por la puerta y hay dos personas atendiendo,a veces más lleno de lo que me agrada en estos tiempos, local pequeño y poca ventilación,muy luminoso.
    2 people found this review helpful 👍

  • 1/5 Andres C. 5 years ago on Google
    (Translated by Google) Very bad, you hire a product, and at the time of some problem caused by them, they tell you that they can not solve it from the office, all responsibilities are removed, it has happened twice, I will not return to this office (Original) Muy mal, contratas un producto, y a la hora de algún problema ocasionado por ellos, te dicen que no lo pueden solucionar desde la oficina, se quitan todas las responsabilidades, me ha ocurrido en dos ocasiones, no volveré a esta oficina
    2 people found this review helpful 👍

  • 5/5 alejandra c. 4 years ago on Google
    (Translated by Google) Great attention (Original) Atención estupenda
    2 people found this review helpful 👍

  • 4/5 Josep Tubert T. 3 years ago on Google
    (Translated by Google) Although sometimes you find a queue to be cared for, the treatment by the workers is great 👍 (Original) Encara que de vegades, trobes cua per ser atès, el tracte per part dels treballadors és genial 👍
    1 person found this review helpful 👍

  • 5/5 marc f. 4 years ago on Google
    (Translated by Google) Very nice deal, I went to the store and they took responsibility for my problem and helped me, really thankful. (Original) Molt bon tracte, vaig anar a la botiga i es van fer responsables del meu problema i em van ajudar, molt agrait.
    1 person found this review helpful 👍

  • 5/5 Juan M. 7 months ago on Google • 154 reviews
    I have had two problems and they have solved them. Impeccable treatment and efficiency never seen before for what telecommunications companies have accustomed us to. My most sincere gratitude.

  • 3/5 Alex S. 4 years ago on Google
    (Translated by Google) The boy who works is very friendly, patient and efficient considering the large volume of people who attend to him alone. Better to go at little crowded hours but the wait can be eternal. (Original) El chico que trabaja es muy amable, paciente y eficiente teiendo en cuenta el gran volumen de gente que atiende él solo. Mejor ir a horas poco concurridas sino la espera se puede hacer eterna.
    1 person found this review helpful 👍

  • 1/5 David L. 4 years ago on Google
    (Translated by Google) They tell you things that do not comply and then the problem is yours to solve it. They charge you uncontracted fees !!!! There is no way to communicate by phone. very bad service (Original) te dicen cosas que no cumplen y despues el problema es tuyo para solucionarlo.te cargan cuotas no contratadas!!!! no hay manera de comunicar por telefono. muy mal servicio
    1 person found this review helpful 👍

  • 5/5 Leo R. 4 years ago on Google
    (Translated by Google) Excellent attention (Original) Exelente atención
    1 person found this review helpful 👍

  • 5/5 petronela i. 4 years ago on Google
    (Translated by Google) Very good attention (Original) Muy buena atencion
    1 person found this review helpful 👍

  • 5/5 Nuria C. 4 years ago on Google
    (Translated by Google) As always very well attended, thanks (Original) Como siempre muy bien atendida, gracias
    1 person found this review helpful 👍

  • 4/5 Omar A. 2 years ago on Google • 131 reviews
    Very friendly.

  • 2/5 Francisco R. 11 months ago on Google • 64 reviews
    Very small. They help you but in my case they don't solve anything for you. When there are problems they clean their hands if, for example, you bring an issue from another store. To park you must leave your car who knows where because it is in a pedestrian zone. I don't advise going. Better to look for another

  • 5/5 asuncion martinez l. 1 year ago on Google • 63 reviews
    Nice place, attentive staff. I went to pick up a product that had been damaged by use and was already in the store as they had notified me by message. It was a quick and uncomplicated process.

  • 5/5 Gerard C. 7 months ago on Google • 57 reviews
    Excellent attention from the girl, I can't remember the name, but all the information and momt interest in solving my situation.

  • 5/5 Marijose C. 7 months ago on Google • 21 reviews
    Saturday only one saleswoman, who is a crack, but I would need more salespeople

  • 1/5 Nick R. 2 years ago on Google • 17 reviews
    Worst employees and service ever

  • 1/5 Jose A. 1 year ago on Google • 17 reviews
    They are unpresentable, they are associated with jazztel and they are not able to return me €146 that they owe me. The truth is, boys and girls, if you have orange or jazztel, you get out of here, they are unpresentable. If you want to talk to them, you get a fucking machine that I've been using since June 28th and they pass the buck... anyway, they're not even worth calling them.

  • 1/5 Dmitry S. 2 years ago on Google • 13 reviews
    Needed to visit Orange office, but failed during a week. Really strange place. No working hours on the door, so you can't understand when it's open. Actually it was closed every time I intended to come. In some cases I could see a salesman sitting inside and doing stuff with his computer, but the door was locked. When I was lucky and the door was open, there was the only salesman and lots of visitors so no chance to be serviced. Would not recommend to visit, wastе the time.

  • 5/5 Xazz x. 5 years ago on Google
    (Translated by Google) Excellent treatment (Original) Trato excelente

  • 3/5 Rosa B. 5 years ago on Google
    (Translated by Google) Very good service (Original) Muy buen servicio

  • 4/5 jose n. 3 years ago on Google
    (Translated by Google) Well (Original) Bien

  • 4/5 Jaime Roberto Ortega R. 2 years ago on Google
    (Translated by Google) Very well attended (Original) Muy bien atendido

  • 4/5 Agustín Ventura J. 2 years ago on Google
    (Translated by Google) Good attention and interest in helping me. Too bad they don't answer the phone ... (Original) Buena atención e interés en ayudarme. Lástima que no responden al teléfono...

  • 4/5 JotaPe 2 years ago on Google
    (Translated by Google) Correct after-sales service. (Original) Servei postvenda correcte.

  • 5/5 Donata K. 2 years ago on Google
    (Translated by Google) These are just my friends, thanks to whom the Internet from Orange works great !!!? (Original) Это просто мои друзья,благодаря которым интернет от Оранж работает прекрасно!!!?

  • 3/5 BELINDA RIAL GRIMA (. 3 years ago on Google
    (Translated by Google) At the beginning of being in Orange I went to get help in the store in Calella which is where I live That they help me with the card. Miss told me that she did not do that I left A. the next morning it was my brother and I fix it I don't find it correct (Original) Al principio de.estar en orange fui a que me ayudaran en la tienda en calella que es donde vivo Que me ayudaran con la targeta.sim Me.dijo la.srta.que eso ella.no lo hacia Me fui A.la.mañana siguiente fue mi hermano y se lo arreglo No lo encuentro correcto

  • 5/5 P G. 2 years ago on Google
    Well, I must say:EFFICIENCY IN ONE WORD!

  • 1/5 O. I. 1 year ago on Google
    (Translated by Google) It's a crap company, we just hired them and we already started badly, 10 days without a SIM because LOGISTICS has made a mistake! A thousand more things that do not fit me here. wretches. (Original) Es una porquería de compañía, los acabamos de contratar y ya empezamos mal, 10 días sin SIM porque LOGÍSTICA se ha equivocado!! Mil cosas mas que no me entran aquí. Desgraciados.

  • 5/5 albina b. 2 years ago on Google
    (Translated by Google) I am very grateful to Roser, the employee at the Orange store in Calella. Thanks to her now I have a stable bill, as Roser had promised!! Before, I hired myself on the phone and for a year I received high bills and there was no way to fix it, I called several times. All in vain! Roser changed it and for 1 year I have been living calmly and happy with the bills - there are no negative surprises. Thank you so much Roser! (Original) Estoy muy agradecida a Roser, la empleada de la tienda Orange de Calella. Gracias a ella ahora tengo una factura estable, como lo había prometido Roser!! Antes, me contrate por el teléfono y durante un año recibía facturas elevadas y no hubo manera de arreglarlo, llamé varias veces. Todo en vano! Roser lo cambio y desde hace 1 año vivo tranquila y contenta on las facturas - no hay ninguna surpresa negativa. Muchas gracias, Roser!

  • 5/5 Sheila R. 3 years ago on Google
    (Translated by Google) For patience; intelligence and creativity (Original) Por paciencia;inteligencia y creatividad

  • 3/5 CARLOS L. 1 year ago on Google
    (Translated by Google) The store is fine, Orange is a mafia organization that exercises blackmail through its collaborators, the authorities should investigate its practices. (Original) La tienda bien, Orange una organización mafiosa y que ejerce el chantaje por medio de sus colaboradores, las autoridades deberían investigar sus prácticas.

  • 3/5 Cristina Amaya (. 1 year ago on Google
    (Translated by Google) The regular treatment, I had to put a new mobile up to date and the clerk told me that he had time for that (Original) El trato regular, tenía que poner un móvil nuevo al día y el dependiente me dijo, que jo tenía tiempo para eso

  • 4/5 Josep B. 3 years ago on Google
    (Translated by Google) Fast and effective attention (Original) Atenció ràpida i eficaç

  • 2/5 Penélope G. 4 years ago on Google
    (Translated by Google) Calella's orange tried to solve a problem and I left without solution. I went on vacation to olot and the girl who treated me solved my problem. A charm (Original) Orange de calella intente resolver un problema y me fui sin solución. Me fui de vacaciones a olot y la chica que me atendio me soluciono el problema. Un encanto

  • 5/5 Алла �. 1 year ago on Google
    Можно пополнить счет , персонал приветливый , обслуживают быстро , консультируют при покупке телефона.

  • 1/5 Maryna B. 10 months ago on Google • 5 reviews
    Worst employees and service ever

  • 4/5 Anna Espin G. 3 years ago on Google
    (Translated by Google) Good public attention (Original) Bona atenció al públic

  • 1/5 emilio g. 3 years ago on Google
    (Translated by Google) Very bad experience, bad service and terrible attention, I never go back ... (Original) Muy mala esperiencia, mal servicio y pesima atencion no buelbo nunca mas...

  • 5/5 KARL N. 4 years ago on Google
    (Translated by Google) ORANGE Service and point of sale (Original) ORANGE Service y punto de venta

  • 2/5 Montse Cruz P. 3 years ago on Google
    (Translated by Google) They are weights! (Original) Son unos pesasos !!

  • 2/5 José F. 4 years ago on Google
    (Translated by Google) He has his more and his less, they do wrong things, aya them (Original) Tiene sus más y sus menos, hacen cosas no correctas, aya ellos

  • 5/5 Sergio G. 3 years ago on Google
    (Translated by Google) Super friendly (Original) Super amables

  • 4/5 Joan Llobet b. 4 years ago on Google
    (Translated by Google) Good service (Original) Bon servei

  • 1/5 SPT 5 Investments / I. 4 years ago on Google
    (Translated by Google) pity customer service (Original) servicio al cliente pesimo

  • 5/5 Jhazmira Ayala F. 4 years ago on Google
    (Translated by Google) Excellent attention (Original) Excelente atención

  • 4/5 Francesc F. 4 years ago on Google
    (Translated by Google) I do not put 5 stars for the time I had to wait to have only one dependent. He treated me very well, solving all my doubts. Orange's very fast service, I was surprised but it has been that way. (Original) No le pongo 5 estrellas por el tiempo que tuve que esperar al haber solo un dependiente. Me atendió muy bien, resolviendo todas mis dudas. Servicio muy rápido de orange, me extrañó pero ha sido asi.

  • 1/5 Sergi P. 4 years ago on Google
    (Translated by Google) NOT RECOMMENDED. I've put a star because it doesn't let me put zero. Personal edge and bad manners. A bad experience of course. Not at all nice. (Original) NO RECOMENDADO. He puesto una estrella porque no me deja poner cero. Personal borde y mal educado. Una mala experiencia desde luego. Para nada agradable.

  • 5/5 JF b. 4 years ago on Google
    (Translated by Google) The city of Calella is very nice. (Original) La ville de Calella est très agréable.

  • 4/5 Joan Masanes F. 4 years ago on Google
    (Translated by Google) Very attentive staff, and have m several telephone brands (Original) Personal molt atent,i tenen m varias marcas de teléfono

  • 1/5 Lourdes Garcia R. 4 years ago on Google
    (Translated by Google) Very bad (Original) Muy mal

  • 4/5 Jose G. 4 years ago on Google
    (Translated by Google) Good service (Original) Buen servicio

  • 1/5 Jose Manuel R. 5 years ago on Google
    (Translated by Google) Disastrous (Original) Nefasto

  • 4/5 jumpei g. 5 years ago on Google
    (Translated by Google) Good but a little expensive (Original) Bien mais un peu cher

  • 5/5 Josefa F. 5 years ago on Google
    (Translated by Google) Unique for my family. (Original) Unic para la meua familia.

  • 5/5 Xavier C. 5 years ago on Google
    (Translated by Google) Very professional treatment, excellent commercial (Original) Trato muy profesional, excelentes comerciales

  • 4/5 Ferran Xumetra S. 5 years ago on Google
    (Translated by Google) Shop well located in Calella Church Street corner with large window and natural light. They torso products offered by Orange, mobile phones, television, fiber, fixed. It's a local hard moving clients. The workers we meet very successfully and we left with what we needed. (Original) Botiga molt ben situada al carrer Esglesia de Calella fent cantonada amb una gran vidriera i molta llum natural. Tenen tors els productes que ofereix Orange, terminals mòbils, televisió, fibra, telefonia fixa. És un local amb força moviment de clients. Els treballadors ens van atendre molt correctament i varem marxar amb el que necessitavem.

  • 5/5 Fina N. 5 years ago on Google
    (Translated by Google) Exceptional customer service. Professionals who are! (Original) Excepcional ATENCIÓ al client. Són més que Professionals!

  • 3/5 Antonio Cano G. 5 years ago on Google
    (Translated by Google) Good service (Original) Buen servicio m

  • 1/5 susana Vallejos M. 5 years ago on Google
    (Translated by Google) Useless (Original) Inútiles

  • 5/5 Cesar P. 3 years ago on Google
    (Translated by Google) Very attentive and efficient staff (Original) Personal muy atentos y eficaces


Call +34 652 11 60 97 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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