There is never the same department. But they are very polite and have good products at an affordable price.

Great experience. Top service. The saleswoman is really nice and friendly.

Nice products but disappointed by the service. She rolled her eyes at me several times and was very dismissive.

As always, they send you some great offers. But when you get to the store, almost nothing of what is offered is for sale without further ado, everything has an established counter-purchase. When I bought from a catalog, I liked it better. Now there are all the offers with another counter offer. And I do not like that. If you offer me something, give it to me, don't make me have to read illegible conditions. As if it were a contract, transparency. Your products are still good, but the sales policy leaves a lot to be desired...

The truth is that the customer service is disastrous. Years ago I bought more and I have always stopped due to the same situations. The service is always READY, we never know the product codes, they can never give a gift ticket because they don't know NUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU,NEVER. The truth is, a shame. They are slow, clueless...... I'm never going again, without patience.

Very good attention from all the workers. Very personalized service.

The products are really great. But the assistance in this store is poor. After spending €70 during my last visit, I went again to make another purchase. I found it interesting to receive my additional gifts, but the person who served me rolled my eyes, he was not friendly at all. My opinion is aimed at improving customer service, each customer, regardless of how much they spend, can be a potential future customer.

The woman who was there in the afternoon on 10/11 was unprofessional. I almost fooled myself with the gift.

Muy poco profesionales, en concreto Nuria, nos vendió un tratamiento, nos dijeron que se podía realizar en cualquier centro, he pedido cita en otro centro y me han comentado que solo se puede realizar en dónde se ha comprado. Cuando he llamado para reclamar no han puesto ninguna solución.

Hello, excellent products, I have made 3 purchases, I am a tourist, on my last visit to this store they treated me terribly, the saleswoman with an attitude of displeasure and annoyance, for questions that I have the right to ask as a customer (goodness of products and gifts for purchases) They really should review the staff. I arrived and wanted to be attended to by a girl who was the one who assisted me on my 2nd visit, and they assigned me to Mrs. A..., I wanted to leave the store, and I finished my purchases in the store in Barcelona.

The treatment was super good, the products 10/10, the promotions were super good. I recommend it 100%