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McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

One of the Most Reviewed Caves in Santa Barbara


Address

3940 State St, Santa Barbara, CA 93105, United States

Website

www.mcdonalds.com

Contact

+1 805-687-6164

Price rating

$ $$$

Rating on Google Maps

3.90 (1.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: McDonald' (16) order (12) staff (11) service (10) clean (10) people (9) time (8) friendly (8) nice (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rising s. 11 months ago on Google
    A horrible overall experience with people that don't care about people many of them are poor they don't take food stamps like other McDonald's do in other places and their bathrooms are not nice nor is there food real food and it's pricey their dollar menu have to buy one and get one for a dollar so you have to buy $5 by two little hash browns and that's what I ate it was horrifying the managers could care less about the customer's experience all they care about is their corporate policy and making money 💰
    2 people found this review helpful 👍

  • 2/5 Sabrina M. 5 months ago on Google
    My mom asked me to get her a couple of things at McDonald's. I admit, I have not set foot in one in over 10 years. I used to work for this one (upper State Street), while in high school. Back then it had a carousel for kiddos to ride on, and it had Birthday Parties for children, it had picnic tables outside for people to share time, and it didn't use SOYBEAN oil to cook the food. It's not the same McDonald's. Everything is made in SOYBEAN oil, and the customer service is not good. When I worked there we greeted people with enthusiasm and we got their orders out quickly. The cashier could not answer any questions about the food and seemed uninterested in taking anyone's order. So I tried to ask for a manager and was told, "No English". Really?! In a major food chain? I was surprised. So, I stood in line again and got my mom's order. She was happy. I do not need to go back. I did see a small sign on the way out the door that says they use all the allergens that people are allergic to. So, my takeaway is I will not need to return anytime soon. There are a vast number of eateries in Santa Barbara that are fabulous. I admit, I do miss the original McDonald's French Fries before SOYBEAN oil was a thing. Cheers!
    1 person found this review helpful 👍

  • 4/5 L G. 1 year ago on Google
    Just got an ice cream cone, which was yummy. BUT no drive thru. We'd never seen a McDonald's without one.☺️
    1 person found this review helpful 👍

  • 5/5 Simplygiz1 1 year ago on Google
    I expect poor service from most McDonald's branches. But this site really gave me hope that McDonald's can still over great service. Salvador was so welcoming, attentive, and made sure we got our order correct Before we walked out the door. He greeted us with a smile and superb people skills. Salvador because of you we will definitely stop here again on our next trip.
    1 person found this review helpful 👍

  • 5/5 Stone A. 8 months ago on Google
    I stopped at the McDonald's upper State to finish up a few phone errands. Only 1/2 hour or so and the whole atmosphere was very comfortable a friendly. The staff, customers and the urban campers that were present. Clean and nice! Thank you, McDonalds!
    1 person found this review helpful 👍

  • 5/5 Sherry F. 1 year ago on Google
    I didnt go in, but the food was hot, fresh and delightful! NO drive thru thou. But the Fish Filet hit the spot on our drive to SLO! 🙂

  • 4/5 聖Sheng 1 year ago on Google
    Not bad service in the early mornings

  • 4/5 Rita Torres (. 9 months ago on Google
    This was a quick stop off the freeway on the way home from vacation. I was quite surprised by the absence of drive-through ordering. Our dine-in visit took longer than planned. Even so we received the good food and service expected.

  • 5/5 Charissa D. 9 months ago on Google
    This is a great location. The fries are always hot and fresh. I have always been able to get ice cream or mcflurrys. Good service. I always use the app to order. The one time there was a mistake, the manager gave me a coupon.

  • 5/5 Yuri R. 9 months ago on Google
    The place was busy but under control, lots of people working/moving around with a specific task/intention. The person right before me at the table left a bit of a mess on a nice table. I started to clean it up when s staff came to take the over and finishing the tidings. The food was yummy and, somehow MacDonald is getting it better, the food had a fresh feel without the fastfood aftertaste. I love the redecorating of the place, good taste that invites to stay and eat in. It was so nice to see a staff that has been there for a long, long time. She had the cash register under control, she was expedited w/o being rushy. I see myself going for breakfast again.

  • 3/5 Jake K. 9 months ago on Google
    No drive thru. Should not be considered or called "fast" food. More like average to slowly made and served food..... Also there was an employee who stood near the register who didn't wait on customers but just annoyingly barked out order numbers. That employee was also wearing a high viz vest for reasons unknown. Probably the oddest ran Mcdonald's I've ever been to.

  • 1/5 Chad H. 9 months ago on Google
    No drive thru, no cashier. If I wanted that I would order from Grubhub. Went down the street to Burger King and had it my way, right away.

  • 3/5 Jerry 7 months ago on Google
    One thing I will say about this McDonald's is that it was a little pricier than other locations. My kids loved the play area, and it was nice because it was outside.

  • 3/5 Russ B. 1 year ago on Google
    We stopped to buy some chicken nuggets. Lines were long, rest room dirty, and staff seemed to be unorganized. I'm not sure if they were understaffed or were just overwhelmed by the number of customers. On the positive side, staff was respectful.

  • 1/5 Elise S. 6 months ago on Google
    This rant is inspired by the MOST DISAPPOINTING McDonald's breakfast, because of Mc D's cutting corners as a corporation, NOT by the hard working employees there. After doing a liquid fast for a day, I decided to reward myself by accepting the offer of an oj, hashbrowns, and an egg, ham, and cheese breakfast sammie (yum!) from my fiancé since he was getting breakfast there anyway. WHAT A DISAPPOINTMENT! The hashbrown was lukewarm and soft; so sad when you're expecting your first bite of food in a day to be hot and crispy. The cup of oj was not full but tasted fine. When I bit into the sandwich, I asked if he had ordered the Canadian bacon (ham) on the sandwich. When he said he did, I told him that they forgot to add it because I couldn't taste it. Upon closer inspection, I peeled off an anemic, nickel thin strip of deli sliced ham from my biscuit as you can see in my Pic below. Didn't it used to be twice as, if not more, thick? 🤔 My questions are these: when did this happen? Has it been like this for a while, and I've just been blissfully unaware, munching on SAUSAGE egg mcmuffins? Do I need to go back to the sausage? Is this due to the rising cost of food? Is anyone else noticing this? I have so many questions to which there is only one answer... forget McDonald's. Bummer, Mickey D's. What a bummer. 😖

  • 3/5 Jasmin R. 6 months ago on Google
    Unfortunately, they no longer sell hashbrowns after breakfast, disappointing. The lady who told me this came off kind of rude but the other staff was so friendly. Got my stuff fairly quick and the location was clean.

  • 4/5 Sarah E. 3 months ago on Google New
    Good McDonald's with very nice and helpful staff - at opening time around 6am. Coffee was decent; restrooms and store clean.

  • 5/5 Boof 4 months ago on Google
    The manager here is very friendly and helpful. I can't remember the last time I had mcdonald's and said yum but this time I was very much enjoying my meal, the deals here at mcdonald's BOGO for the double cheeseburger is unbeatable. The staff as well deserve the biggest commendations for being speedy and friendly when it's busy. Highly recommend here

  • 5/5 Apryl L. 1 year ago on Google
    Busy lil spot. It's one of our break stops on the trip home from mom's house. Food is always well prepared and the bathroom is decent.

  • 4/5 Helen C. 1 year ago on Google
    Good location: 101 Freeway and State St. No drive-through, but plenty of indoor and outdoor seating. One of the only McDonald's with a kids play zone in the area, although it's been closed since Covid. Order on the app for fast service, but you can also order at the kiosk or in person. The food is typical McDonald's fare, prepared consistently. The staff is competent and friendly, and work at keeping the place clean.

  • 2/5 Jesse J. 1 year ago on Google
    This food is killing America, which is why I only go there a couple times a year. I blame the media and propaganda for brainwashing us because it's usually after I've seen a commercial or something that I start craving a Big Mac, two cheeseburgers fries and a soda.

  • 2/5 Billy M. 1 year ago on Google
    For some reason, it always tastes like old oil is being used at this spot. Whoever is making the sandwiches does not care about appearance. I've been to this establishment on multiple visits at multiple time slots to see any improvement. I have not.

  • 5/5 Taimi R. 1 year ago on Google
    We loved the whole experience of McDonald's. The food was perfect, and served quickly, nice and hot as we like it. The atmosphere was peaceful and friendly. I actually worked at this location at the age of 15, I am 60 years old this coming June. It's interior has changed so many times over the years, getting prettier and prettier as they style it up! The servers are friendly, so are the clean up staff. Everyone does good job at all of the locations in Santa Barbara County! Thanks for your wonderful service! I have one suggestion please give a discount to the Homeless, Seniors, and Military Vets! These days things are really hard especially for those groups of people, and it would help to keep people fed. Love you all forever, Taimi.

  • 4/5 Kim P. 1 year ago on Google
    We stopped by the store on our way to Solvang, nothing special, just decent food, service, and a clean shop!

  • 2/5 Tayler M. 1 year ago on Google
    OOOOFFFFFF NO SIR. This place, don't stop at this place. Just eat, pee, stand anywhere else. Thats all. Awful. Maybe they just caught me on a bad day but sorry HARD pass

  • 5/5 Jesus D. 1 year ago on Google
    Place is always clean and food is prepared on a timely manner

  • 5/5 Don W. 1 year ago on Google
    Consistently run to a standard that makes this one of the best McDonald’s in the nation. Keep up the great work and let this be a flagship model for all other franchisees

  • 1/5 Joshua S. 1 year ago on Google
    The cheeseburger was dry and for how packed they were everything should be fresh

  • 5/5 Lizette B. 2 years ago on Google
    Ordered multiple kids meals with a drive up order and other sandwiches. The order was taking longer than expected and the kids meals were brought out ahead of the full order. Wow! Great service!

  • 2/5 Marcos S. 2 years ago on Google
    Came in to have lunch and for it being slow inside, they sure don't know how to keep the place clean. Almost all tables were dirty too.

  • 5/5 Aura L. 2 years ago on Google
    They are always honest:) Good workers. They are trained very well. You will not leave dissapointed like at the fairview mcdonalds constantly messing up orders. Thank you keep up the good work:)

  • 4/5 Lucas 1 year ago on Google
    Easy access right off 101 freeway. Had to go back inside and get something they forgot in the order, but that happens. Place was clean, staff was friendly.

  • 5/5 Christine L. 1 year ago on Google
    It’s a great location spot if you are on your way coming up north to Solvang from 101 down south. I have been visited this McDonald’s every chance I can get while commuting between LA to Solvang. This place is a clean standard and parking is always smooth and heading out traffic nicely calm. Head north to Solvang on highway 154 or I-101 is an enjoyable trip!

  • 3/5 Stu T. 1 year ago on Google
    No drive-thru window and very crowded. Lastly, they got my order wrong resulting in a longer wait. This was a last resort endeavor to grab a little breakfast when I was traveling and unfamiliar with the town. Normally I avoid these burger franchises and only go there for the $1.00 any size drinks. Go figure, the one time I break my rule of not eating at any McDonald's, they succeeded in once again being a big disappointment and inconvenience. Go figure. And some wonder why I rather much dislike this burger chain...not the McDonalds of my youth, and it is those that are today's youth who have no knowledge of the McDonalds that actually had some very good menu items. Oh, they do have many of the same items, but in name only, not taste or value. In-N-Out, Mom and Pop joints, Fuddruckers,... only a few of the many, much better options I really do support...


Call +1 805-687-6164 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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