2/5 He G. 3 years ago on Google
Wanted
to
give
one
star
because
of
my
bad
experience.
Plus
one
because
of
the
front
desk
guy
on
the
morning
when
I
checked
out.
1.
No
hot
water
in
shower,
took
half
an
hour
to
fix
it.
2.
Tried
calling
front
desk
with
the
phone
in
room,
and
phone
didn’t
work.
So
I
had
to
use
my
own
phone
to
call
them.
3.
Finally
after
taking
a
shower,
hair
dryer
didn’t
work.
4.
When
front
desk
came
in
the
second
time,
he
didn’t
put
on
his
mask.
5.
When
I
ask
for
a
discount
due
to
the
very
unpleasant
experience,
front
desk
rejected
me
and
basically
said
my
issue
wasn’t
a
big
deal.
Message
to
this
hotel:
Get
some
empathy.
Treat
your
customers
like
customers.
People
pay
money
to
stay
at
your
place,
and
their
time
is
valuable
after
a
long
day.
If
I
pay
$80+
for
one
night,
basic
things
should
work,
period.
No
thanks,
I
won’t
come
again.
Additional
note:
the
front
desk
guy
on
the
second
morning
when
I
checked
out
was
pretty
nice
and
reasonable.
But
unfortunately
it’s
too
late
to
change
my
opinion.
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