1/5 Jesus Guillermo Macias F. 1 year ago on Google
To
start
off,
my
mother
in
law
paid
for
the
room
for
my
wife,
my
daughter
and
I
to
stay
the
night
and
visit
her.
The
reservation
did
not
go
through
and
we
were
not
contacted
even
though
we
reserved
a
week
in
advance.
My
wife
called
to
see
why
the
room
had
not
been
reserved
and
a
lady
picked
up
the
phone
and
yelled
at
my
wife
that
the
card
name
did
not
match
her
name,
then
hung
up
on
her.
When
picking
up
the
key,
the
same
lady
at
the
front
desk
interrogated
my
mother
in
law,
asked
for
her
license
and
a
bunch
of
other
verification
and
repeatedly
looked
at
her
then
at
her
IDs
on
and
on.
My
M.I.L.
then
asked
if
she
also
wanted
to
check
her
license
plate
and
passport,
you
know,
to
be
sure?
The
place
does
feel
antiquated
and
quite
dirty.
Some
stains
on
the
blankets
and
sheets,
and
the
chair.
The
coffee
machine
looks
old
and
dirty.
The
cherry
on
the
cake
was
that
there
was
no
room
service
today,
so
we
got
no
cleaner
sheets
or
anything
(the
room
was
clean
to
begin
with,
we
just
needed
new
sheets).
I
can
guarantee
WE
WILL
NEVER
BRING
OUR
BUSINESS
HERE
AGAIN.
Most
likely
will
file
a
complaint
with
the
city
and
probably
the
BBB.
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