5/5 Kole D. 1 year ago on Google
5
Stars
with
Exceptions
We
just
stayed
in
this
hotel
recently.
I
would
like
to
give
a
detailed
description
of
our
experience
and
why
I
list
this
as
a
5
Stars
with
Exceptions.
Checking-In:
We
arrived
in
Santa
Barbara
two
hours
before
the
3
PM
check-in.
When
we
did
get
to
the
hotel,
the
staff
member
was
incredibly
helpful,
laid
out
all
the
amenities
available
to
us,
and
offered
help
if
we
needed
ideas
on
what
to
do
in
Santa
Barbara.
The
process
was
fast
and
easy.
Our
Room:
We
were
able
to
get
a
king-sized
single
bedroom.
The
room
itself
was
cute
and
very
clean.
Its
furniture
was
a
little
on
the
older
side,
but
honestly,
it
fits
the
vibe
of
Santa
Barbara.
The
room
came
with
a
free
bottle
of
champagne,
two
bathrobes,
bathroom
amenities,
and
coffee
products.
We
didn't
end
up
getting
the
extra
item
we
asked
for
in
our
room,
but
it
wasn't
that
big
of
an
issue.
The
room
overall
was
great.
The
only
two
issues
that
we
found
were
that
our
fridge
did
not
seem
to
cool
and
the
TV
service
provided
kept
lagging.
This
again
was
not
a
large
issue
for
us
as
we
were
able
to
connect
up
a
laptop
with
an
HDMI
cord
and
watch
it
that
way.
Hotel
Breakfast:
The
hotel
breakfast
was
provided
to
us
free
with
our
stay.
It
was
quite
small
but
provided
adequate
choices
for
us.
I
want
to
point
out
that
I
appreciate
the
effort
the
hotel
team
goes
to
to
provide
a
positive
experience
for
their
guests.
We
were
overall
feeling
quite
full
after
eating.
Happy
Hour:
In
the
evening,
they
provided
snacks
with
water,
hot
cider,
coffee,
and
hot
chocolate.
While
we
are
not
big
alcohol
drinkers,
being
able
to
be
provided
with
snacks
and
drinks
in
the
evening
is
a
nice
touch.
It
gave
us
the
opportunity
to
snack
before
dinner.
The
Hottub:
While
we
did
not
go
in
the
main
pool,
we
did
get
a
chance
to
go
in
the
hot
tub.
Another
great
addition
is
the
hotel.
You
can
tell
they
go
quite
a
distance
to
make
sure
their
facilities
are
clean.
My
only
recommendation
is
to
go
a
little
less
on
the
chemicals
added.
It
did
irritate
our
eyes
just
a
little
bit.
We
did
enjoy
it
though.
Overall
Experience:
We
overall
really
enjoyed
this
hotel.
While
we
didn't
use
them,
the
hotel
also
provided
bikes
through
their
partner
hotel
and
provided
free
parking.
These
may
be
small
items
but
overall
help
with
the
overall
satisfaction
of
our
stay.
The
hotel
staff
were
incredibly
helpful
and
kind
throughout
the
entirety
of
our
stay.
Would
I
recommend
this
hotel?
Definitely.
Don't
judge
a
hotel
by
its
size.
Because
if
one
thing
remains
true,
they
try
to
go
above
and
beyond!