3/5 Ryan W. 6 months ago on Google
Was
a
little
disappointed
with
this
property.
Although
the
staff
was
nice,
they
seem
untrained
and
didn’t
communicate
between
each
other.
Using
a
suite
night
upgrade
I
got
a
really
big
2
bedroom
suite
which
was
nice
until
it
was
clear
the
climate
system
was
broken
and
didn’t
cool
the
room
down.
When
I
brought
this
to
the
attention
of
the
front
desk
they
assured
me
someone
would
come
look
at
it.
Around
6pm
I
realized
no
one
had
looked
at
it,
checking
with
the
desk
again…the
girl
had
not
even
passed
on
the
message
and
maintenance
was
gone.
We
ended
up
being
moved
to
just
a
standard
room,
which
was
fine
until
we
slid
open
the
patio
door.
We
were
greeted
with
TONS
of
bird
poop,
their
attention
to
detail
and
cleanliness
was
overlooked
in
both
rooms.
They
charge
$15/night
to
park
and
their
lot
is
enormous,
what
a
rip
off…should
be
complimentary.
I’d
look
elsewhere
when
I’m
in
Santa
Barbara
next.
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