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  • 5/5 Ben B. 2 years ago on Google
    I seldom stay at a Residence Inn or a property in an industrial area, but I gotta say this place worked out great for us. Staff was both very friendly but also savvy/efficient. Got a bottle of wine as my market item welcome amenity. Breakfast spread was impressive compared to most “free continental” offerings. Hotel is 3-4 yo and in very good repair. Rooms are very clean and quiet. Given the pandemic, we loved being able to play games and eat in our rooms (was visiting with my retired parents). If you plan to spend your time in Santa Barbara proper, keep in mind that it’s a solid 15-20 min drive from the property. Was too cold to use pool or outdoor areas, but they seemed nice.
    2 people found this review helpful 👍

  • 3/5 Ryan W. 6 months ago on Google
    Was a little disappointed with this property. Although the staff was nice, they seem untrained and didn’t communicate between each other. Using a suite night upgrade I got a really big 2 bedroom suite which was nice until it was clear the climate system was broken and didn’t cool the room down. When I brought this to the attention of the front desk they assured me someone would come look at it. Around 6pm I realized no one had looked at it, checking with the desk again…the girl had not even passed on the message and maintenance was gone. We ended up being moved to just a standard room, which was fine until we slid open the patio door. We were greeted with TONS of bird poop, their attention to detail and cleanliness was overlooked in both rooms. They charge $15/night to park and their lot is enormous, what a rip off…should be complimentary. I’d look elsewhere when I’m in Santa Barbara next.
    1 person found this review helpful 👍

  • 1/5 Jean-Luc B. 8 months ago on Google
    This is a hotel that you would like to avoid. All the rooms are not equal and the view could be catastrophic at the point that you prefer to keep the curtains closed. The noise of the AC prevents you to keep it ON at night. The airport located across the street remind you that an aircraft is very loud. Most importantly the service is not oriented to the customer even if you are like me a titanium elite member. I will never book again and will never recommend it, even if convenience is at the top of the list. That hotel is not welcoming, and it will give you a headache with bad memories.
    1 person found this review helpful 👍

  • 5/5 Robin D. 8 months ago on Google
    So beautiful! The courtyard was so fun! We got to play cornhole from our cute little patio. Breakfast was great! Only complaint was the mattress on the pull-out bed was so thin and you could feel the springs without even laying down on it. Definitely not usable even for a child!! The full moon was gorgeous 🤩
    1 person found this review helpful 👍

  • 1/5 Farah F. 1 year ago on Google
    The hotel is okay, nothing too special but the staff was not nice or helpful. I booked two rooms, and it took them 5 hours before they could confirm if the second room was clean up or not. We kept checking and they kept saying they will bring the second key to our first room but they never bothered to call us or bring it up. Eventually we had enough and went once again to check on it and they finally checked us in. No apology no nothing, definitely was not treated like a paying customer. This hotel is too pricey to be giving this kind of service.
    1 person found this review helpful 👍

  • 5/5 Jessica N. 1 year ago on Google
    I stayed for 5 days to complete my training for Michael's and it was the best stay ever! The shuttle service saved me very long walks and the gentleman that drove me were both super nice! I would definitely stay again.
    1 person found this review helpful 👍

  • 2/5 sidney g. 1 year ago on Google
    Breakfast was very bad. I have stayed in cheaper or as-expensive hotels and have had a better breakfast. They had the same frozen microwaved biscuit on three food dispensers. You would expect better from a hotel that seems luxurious. The air conditioner sounded like a truck. It was very loud. My mom could not sleep on the first night. Because she only slept about an hour on the first night, she managed to sleep better on the second one... Had to pay $10 on parking per night but on similar San Fran and LA hotels parking was free... I stayed in 4 hotels during my California vacation. All except this one had every-day room cleaning and towel change. This one had a towel change every three days. Room was ok. Building is clean and architecturally pleasing. Staff is friendly. I will not stay here when I come to Santa Barbara again!
    1 person found this review helpful 👍

  • 2/5 Judy C. 1 year ago on Google
    They need to take cleaning service up a couple of notches. A glass shelf in the bathroom was barely hanging on the wall, the sleeper sofa mattress was stained and should have been replaced...skanky. There was mold and soap residue around shower doors. Very disappointing for the price point.
    1 person found this review helpful 👍

  • 5/5 jason c. 5 months ago on Google
    Located near the airport. Rooms were quiet and staff was friendly. Dining close by and easy freeway access.

  • 5/5 Iris R. 4 months ago on Google
    Near the airport but not much noise. The room and facility are nicely maintained. The courtyard has a fireplace, a mini golf, a pingpong table and a pool. Breakfast is great as well. It's a little far away from Santa Barbara downtown (15min drive). Overall we enjoyed it and would stay here again.

  • 5/5 Russell C. 8 months ago on Google
    This is a great place to stay. Literally 5 minutes from the airport. Great pool and hot tub. Comfy beds.

  • 5/5 J O (. 10 months ago on Google
    Great hotel with very well sized rooms. Our suite was very well equipped, essentially a perfect mini apartment. The staff were friendly and helpful, plenty of parking and easy to find from the 101. Decent free breakfast selection too.

  • 2/5 Jaime A. 11 months ago on Google
    We had to get our room changed because the mattress on the sofa bed was filled with any stains. I would have given it 1 star for service if it wasn't for the gentleman who helped us move into a different room and set up the sofa bed there with extra comforters.

  • 5/5 Ray F. 10 months ago on Google
    Great location and staff. Breakfast was well stocked. Great sausage and bacon 🥓 😋. Also yogurt and cereal options 😋.

  • 2/5 A. A. 1 year ago on Google
    The customer service at this Marriott location is the worst. The front desk staff almost seemed bothered when we asked them for any assistance. When we asked to use the shuttle to get to the airport the lady at the front desk informed us it would be 15 minutes. We waited 20 minutes in the lobby them asked again if we could have an update on the shuttle and the front desk gave us a card for the shuttle and said that we need to call the number ourselves and ask for status. When. We called the driver said he would arrive for another 10 minutes. (We then decided to call an uber). We almost missed out flight because of the miscommunication of your staff. The property is beautiful and the only kind staff was the people serving breakfast. Everyone else felt so dismissive. The room was spacious and clean.

  • 5/5 Donna Van G. 11 months ago on Google
    Enjoyed this place because it is in a peaceful area, no parking hassles. Love having a kitchen to make breakfast and snacks. Had a couch to watch TV. Pool is nice and warm, exercise room in excellent condition. Easy to get onto the 101 and also close to Goleta amenities. They have breakfast included but we preferred making our own. Very comfy!

  • 5/5 Marketing Dept. Eight Mountain, I. 1 year ago on Google
    Great experience staying here overnight during the floods around the SB area this week!!! Very nice and clean King size Studio, that has a great kitchen, a large glass enclosed shower, comfortable bed and pillows. They also have an on-site laundry room which was an added plus, along with a small area near the lobby desk where you can grab a small selection of snacks if you want to munch on something at any time of day or night. The price also includes a nice breakfast bar in the morning, which has a lot of various options to eat, which I really appreciated. Overall, this was a very great experience staying here, especially in comparison to a different well-known hotel chain that I had stayed in the night before.

  • 5/5 Alan L L. 1 year ago on Google
    This is my go to spot to stay when I'm visiting Santa Barbara, because staying in Santa Barbara is way more costly. The room I get has a small kitchen for me to cook meals which is a plus. The have a pool and jacuzzi available, but I do not use it... Goleta's a nice little town.

  • 5/5 Dave W. 1 year ago on Google
    New modern rooms. We had a floor level unit and a sliding door to the courtyard. Very nice to have quick in and out access. Loved the location very close to the airport.

  • 5/5 Monique le Conge Z. 1 year ago on Google
    Traveling with a dog, this was an excellent choice for us. No, it's not on the beach, but the room was spacious and we were able to work, using desk and free Wi-Fi. Close to Santa Barbara Airport and UCSB; Santa Barbara is about 12 minutes drive. Breakfast included was delicious with decent variety. Very friendly staff. Clean workout room and pool. Overall, good value and we'll return.

  • 5/5 january h. 1 year ago on Google
    This was probably the best in-room kitchenette suite I've ever stayed in. Very, very clean. No rust anywhere. Nice big desk space, very well maintained kitchen with a breakfast bar. Loved the swivel tv that can turn from the living area to the bed. The courtyard is very cute and kid-friendly. Not only is there a pool, but a large chess set, a tiny mini-golf area, pin pong table and a fire pit. There's also complimentary breakfast. The bed was comfy and the bathroom spacious and clean. I only stayed a night but it was very cozy and quiet. You will have to drive to get to all the sights around Santa Barbara but you'll get there within 20 minutes or less. Totally recommend!

  • 5/5 Eric Y. 1 year ago on Google
    Nice rooms and friendly staff. Nice breakfast and strong coffee. Cribs are no extra charge. Kitchen in rooms are nice. Family friendly. 3 min from Target. 14 min from State Street. Industrial type location but that is what we need. Open space and really quiet/lots of parking. Price is very reasonable for hotel stays in this economy.

  • 4/5 Orly L. 2 years ago on Google
    Nice room, gym, pool, breakfast and other amenities, however, some things are under maintained in the room and being close to the airport means hearing the planes early in the morning.

  • 5/5 D M. 1 year ago on Google
    OMG. Best hotel experience we have ever had. Friendly people that help you and that's just the other guests. Close to the airport. The design for the courtyard is genius. Would readily rent the whole place for an event i.e. weddings.

  • 5/5 Marguerite J. 2 years ago on Google
    This a very nice property ☺ very well groomed jacuzzi and pool out door fire pits and games. Its still very new, they serve banquet style breakfast 😋 The rooms are also very nice kitchen nets style. I would come here again. 😍

  • 5/5 Jasmine J. 1 year ago on Google
    Stayed at this residence inn using our Bonvoy Marriott points. Traveled to Santa Barbara for a charity event luncheon for the Dream Foundation Flower Empower. Hotel was clean, great parking and friendly staff. Needed housekeeping to bring additional towels and bath items. Brought to our room promptly after calling the front desk. Room had nice kitchen and dining area. Liked have a walk in shower and larfer workspace area. Enjoyed their free breakfast, cooked well and delicious. I was late 1 morning to pick up my entrees, (630 am to 9:00 am) and staff was kind enough to provide me access to quickly pick up a breakfast sandwich, fruit and a yogurt. Saved my hunger pauns and morning meal. Only downside was the $10 pkg fee per day. As a Gold Elite member, unable to have it waived. Seemed odd it was requested for this hotel facility in SB, but I suppose times are changing as they say. Everything else was wonderful about our stay. Waiting for my 500 Marriott points to be added to my account that were offered for our reservation at this hotel. Recommend this hotel as a great place to stay in Santa Barbara.

  • 5/5 Shontaye M. 2 years ago on Google
    The Residence inn Goleta is such a clean and well-appointed hotel. Drew provided outstanding service to our party of four. He was kind, friendly, and he went a ove and beyond to ensure we had a comfortable stay. Wonderful property. Wonderful service. We will return.

  • 2/5 C J. 2 years ago on Google
    I was surprised at the issues with this Marriott. In my experience they are usually very good. That was not the case with this location. They charged over $300 a night and their elevator was broken. I have arthritis in my knees and I had to go up and down stairs with my luggage. I went down to breakfast at 8:30. It closes at 9:00. When I arrived, they were out of eggs. They only had a biscuit with sausage, which I don't eat. I ended up eating a muffin that I bought from a grocery store. They told me to come in the back entrance because it was the closest to my room. Everytime that I entered the building there was someone who didn't have a key, but grabbed the door as soon as I went through. I didn't feel safe. I haven't lost faith in Marriott, but I won't be back to this location. The one bright spot was the great service from the lady at the desk.

  • 5/5 Marian G. 1 year ago on Google
    I had the most amazing time at this location. The staff is amazing! The grounds are amazing. There are BBQ pits outside if your wanting to throw something on the grill. The staff makes sure the pits are on and hot. 4 1/2 foot pool and jacuzzi. There’s also 5 hole punting Green. While relaxing how about a game of chess? The is large so you can walk the board. Friendly or highly competitive game of ping-pong. Enjoy the out door patios and fire pits. This is a highly recommended location if you like going to Santa Barbara and neighboring cities. Enjoy the gym for a full workout! The indoor fireplace was lit the entire time we were there and the seating near the fireplace was very comfortable! Parking is plentiful.


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