3/5 Priya S. 1 month ago on Google • 53 reviews New
Let's
start
with
the
positives:
Great
hotel
-
it
is
really
lovely.
I
am
a
HD
so
I
got
an
upgrade.
The
rooms
were
really
large
and
we
had
2
queen
beds,
a
desk,
a
TV
console,
a
large
couch
and
coffee
table.
Free
water,
free
breakfast
for
one
and
the
free
food
credit
were
added
bonuses
(read
on
to
see
how
that
panned
out)
-
10
mins
from
the
airport
which
was
a
huge
plus.
Negatives:
Room:
-
The
bathroom
although
huge
the
shower
was
not
working
great.
It
was
a
huge
task
to
turn
on
the
hot
water
faucet,
the
toilet
was
in
a
separate
area
and
zero
ventilation,
no
exhaust
so
it
fogged
up
quickly.
Location:
-
Very
noisy
area
and
lots
of
traffic.
Not
walker
friendly
at
all.
Food:
-
Breakfast:
We
arrived
late
Friday
night,
so
Sat
morning
breakfast
was
really
great
-
lots
of
fresh
fruits,
pastries
and
lots
of
vegetarian
options.
So
it
was
pretty
good.
Sun
&
Monday
-
terrible
breakfast
-
not
a
lot
of
options.
we
literally
had
a
couple
of
things
and
got
a
full
price
charged
to
the
room.
We
were
going
on
a
tour
so
we
did
not
have
the
time
to
get
something
out
of
the
hotel.
On
Tuesday
we
did
not
have
at
the
hotel,
we
got
food
elsewhere
for
breakfast.
They
added
the
cost
of
the
free
breakfast
as
a
tip
-
again
lack
of
communication
and
I
was
in
a
rush
to
make
my
tour
bus
so
did
not
argue.
Dinner:
We
had
the
one
night
(Monday
night)
-
it
was
tough
choices.
They
brought
stuff
that
was
not
ordered
(due
to
lack
of
communication
of
the
staff
(no
English
speaking).
The
food
was
a-OK.
Not
great,
but
passable
if
you
are
hungry.
Do
not
order
dessert
there
-
not
good
at
all.
Main
course
is
Ok.
Nothing
to
rave
about.
Since
my
drinks
were
free
they
added
the
cost
of
my
free
drinks
to
their
tip.
I
have
never
seen
this
happen
else
where.
Drinks
were
terrible.
Even
the
virgin
pina
colada
was
baaaaad.
Staff:
On
arrival
in
a
rush
to
help
to
offset
the
blunder
with
the
cab
situation,
the
over
enthusiastic
front
desk
staff
made
a
grab
for
my
suitcase
and
broke
the
handle
of
my
carry
on.
Extremely
lack
luster
-
No
one
really
went
above
or
beyond
expectations.
Plus
-
I
did
not
like
the
fact
that
they
were
supposed
to
send
a
vehicle
to
the
airport
for
pick
up
that
thy
were
charging
$16
per
person
for
and
no
one
showed
up
and
we
ended
up
taking
a
uber
back
to
the
hotel
for
$5.00
total.
When
questioned
on
arrival
they
claimed
they
had
communicated
with
their
cab
company
mid
afternoon
and
they
don't
know
why
no
one
showed.
Oh
well..
Saved
me
a
lot
of
$.
I
took
an
uber
back
to
the
airport
as
well
-
so
no
need
to
pay
them
the
additional
if
you
have
the
Uber
app.
Also
on
their
dining
room
they
have
clearly
a
board
that
says
-
NO
PYJAMAS
however
when
people
arrived
in
shorts
they
were
turning
them
back
and
these
frustrated
looking
staff
called
a
manager
that
spoke
as
much
English
as
they
did
-
zero.
For
a
hotel
that
primarily
and
clearly
had
a
lot
of
expat
pass
through,
they
need
to
definitely
have
bi-lingual
staff
that
can
cater
to
that
kind
of
population.
Pool:
absolutely
dirty
and
unkept
Over
all
-
will
stay
again
but
will
not
be
taking
advantage
of
their
F&B.
EXTREMELY
DISSAPPONTING
FOR
THE
HILTON
BRAND
PRODUCT.