Great experience in this branch of Quest Diagnostics: -They had a TV screen showing the line which helps with the question of who's next. -Sign in is easy with a tablet directing you on what to do and what to scan (Driver's License & Insurance Card) -Linda was awesome, very down to earth and really made me feel like a person and not just another customer passing through. Big shout out to her. Overall I highly recommend it here!

Went there the Saturday after Thanksgiving. I was waiting in the lobby with another person when a staff member told us they couldn’t fit us in because they were alone. This was 2 hours before they closed too. My question is… what kind of management leaves someone alone the Saturday after a Holiday??? Poor staff member stuck without breaks and patients turned away. Betty sad to see.

I like coming here; everyone is super kind and you get in and out of your appointments quickly. Linda is exceptional. I have very bad veins to get blood from; but she does it so easily and fast. It’s a very clean facility and everyone is very accommodating. I wouldn’t go anywhere else for my blood tests.

We had a terrible experience. Their system went down, however, we did not receive any notice before and after the appointment. My daughter needed to get the blood test done that day because she had to leave for college the next day. I went to her doctor's office nearby and got her test order printed out. But the staffs at this lab did not accept it. They wanted the doctor to fill out their Quest paper form. However, my daughter's doctor ran out of the forms and the lab could not provide any. I'm very disappointed that in an event like this, Quest Diagnostics does not have any backup solutions and their attitude showed they did not care about customers. I will ask my doctor not to use Quest Diagnostics in the future.

They really need a sign saying “Walk-ins GO AWAY!” On the door….worst ever experience with the lady trying to herd the cattle here as there is no receptionist ….standard bellow was “ walkins 1 to 3 hours wait and we may not ever get to you” and most give up and leave anyway. Luckily a guy told me as I was leaving to ignore her and was seen in 40 minutes with no appointment…good result in the end but for the wrong reasons.

My mind is blown by the lack of patient services this location has. 1.) there is no way to speak to a supervisor or anyone in charge. They give you a stupid card with an appointment bot. 2.) they don’t have anyone at the front desk anymore 3.) we got there at 410p, they close at 430p and we’re kicked out because we didn’t have an appointment And still no supervisor number! Who the heck is in charge?!

Says “walk-in welcome” no they are not. Waited a long time.. asking the staff how long the wait will be, always the standard answer: “we need to get all the appointments first”, which means no answer. The staffs are rude and their attitude is horrible and they made you feel unwelcome.

Terrible attitude, continuously discouraging people waiting to leave while they are not serving anyone. Just to force people not to show up while walk ins ARE aloud. I suggest management to visit occasionally and realize what is actually happening here, this was not the case before