Fremont Hospital image

Fremont Hospital

Mental health clinic

🫤 There is a 75% chance of getting prescribed an antipsychotic and a mood stabilizer while you're a patient here. It's not particularly based on what's actually going on with your mental health, in my experience they will push these medications. Know your rights and decline them if you're not psychoti... People often mention staff, time, patient, Fremont, patients, hospital, nurse, people, days, family,


Address

39001 Sundale Dr, Fremont, CA 94538, United States

Website

fremonthospital.com

Contact

+1 510-796-1100

Rating on Google Maps

2.40 (256 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (21) time (13) patient (12) Fremont (10) patients (9) hospital (9) nurse (7) people (7) days (7) family (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Robert A. 1 year ago on Google
    There is a 75% chance of getting prescribed an antipsychotic and a mood stabilizer while you're a patient here. It's not particularly based on what's actually going on with your mental health, in my experience they will push these medications. Know your rights and decline them if you're not psychotic. If I could rate this facility based on the providers alone I would give 1 star but that's not fair to the other staff. The nursing staff in my experience are professional but they are busy during the daytime so it's easy to feel like they're ignoring you, but the truth is they have a lot to juggle. There's an MHT there Charles who just might be Superman in civilian clothing. If you come in on a 5150 and you are unemployed, expect that hold to be extended. Expect your appeal to leave without doctor's consent to be rejected, and without the administrative staff to tell you their reasoning. If you get put on the third floor, you will have very little room to walk around. It's just a narrow hallway with rooms sprouting on on both sides. Zoo animals historically have had more physical space to move around than patients on the third floor.
    13 people found this review helpful 👍

  • 1/5 Fatima K. 1 year ago on Google
    This place is quite literally a prison. Wake up, eat, sleep and than repeat, that’s all you do here. The staff constantly ignored my requests, and no one was aloud to go outside ever. The food was also awful, a friend of mine got salmonella from the chicken and couldn’t stop throwing up. This place was supposed to provide me with the support to get better, but if anything it traumatized me and made me worse.
    10 people found this review helpful 👍

  • 1/5 L H. 8 months ago on Google
    This place is truly horrific. The intake nurse (name unknown) became quickly frustrated with me, yelled at me, and then left me in a room by myself for a long time, despite the fact that I was in such a vulnerable and fragile state. Dr. Punia was straight-up abusive. He threatened to keep me on a longer involuntary hold if I didn't attend group meetings, which were supposed to be optional and made me very uncomfortable, so I didn't want to go to them. He forced me to do so through his threats, which was extremely triggering for my anxiety. He didn't listen to me, talked over me, brushed me off and then aggressively told me to get out of his office. This man should not be allowed anywhere near people with mental illness - he has no empathy or respect for us. Rachel, the case manager, continually refused to see me every time that I requested it throughout my 3-day stay. Despite the fact that the information packet I was given upon admission stated that I had the right to see my case manager "as needed." Being denied this right over and over again for seemingly no reason was very triggering on top of everything else. Lastly, I am a vegetarian and made that fact known to the staff upon admission, and reminded them many more times over the 3 days. Yet they continued to only serve me food with meat for every meal. So the only things I could eat here during the whole time were the miniature fruit/vegetable pack snacks in between meals. I was gaunt and malnourished by the time I was released due to not receiving proper nutrition.
    7 people found this review helpful 👍

  • 1/5 nina g. 1 year ago on Google
    Very disappointed with my treatment. When i got there my pillow cases had blood stains on them. i was there for a 52/50 hold and i was in there over 6 days, nurses have no proper training with drawing blood, when i was discharged my entire arm was black and blue. They encourage you to go to groups, but if you don't they take away privileges which include going outside or receiving books to read, patients i spoke to that had been here before and previous hospitals said this is the worse place in northern cali you can send your loved one. 2/10. Don't recommend. I received better care in a juvenile hall.
    6 people found this review helpful 👍

  • 1/5 Novelty T. 11 months ago on Google
    Heyyyy fellow krazy kids. Here—according to my LCSW therapist who has worked within the hospital system—is why you keep getting carted off to Fremont: So if you present at the hospital of your choice, are placed on a 5150, and the facility where you are has no beds, the staff makes calls out to allll the hospitals in the Bay. In the middle of the night. They do not wait for your second choice to respond at a reasonable hour or pace; care goes to the first bidder. “Ooh ooh, pick ME!” says Fremont, before any other hospital can get a word in edgewise. “I’m for-profit! Like a clink!” Fremont is terrible. Corrupt. A prison. You will not get treatment. And the longer you stay, the more they earn! Learn something today? Good!
    5 people found this review helpful 👍

  • 1/5 Joy Z. 11 months ago on Google
    “This place is quite literally a prison. Wake up, eat, sleep and than repeat, that’s all you do here. The staff constantly ignored my requests, and no one was aloud to go outside ever. The food was also awful, a friend of mine got salmonella from the chicken and couldn’t stop throwing up. This place was supposed to provide me with the support to get better, but if anything it traumatized me and made me worse.” I agree with the most part of this description, though I was not volunteered to be hold and I have no problem. Doing my best to look from the bright side to bring good out of what feels bad as I have trained of my mindset, nevertheless, I have to say the medical practice there are dishonest, depressing and manipulative. I lost a few personal items which were not returned to me when released. The requested medical records were not received after weeks and no one take the phone call.
    5 people found this review helpful 👍

  • 2/5 Tracey S. 10 months ago on Google
    My son was admitted on Thursday and I have been calling every day for an update from his doctor or social worker. We received one call back from the social worker on Saturday and nothing since then. I am my sons legal guardian appointed by the court to make medical decisions because he is gravely disabled due to a Traumatic brain injury . I have personally delivered certified documentation to the facility and have still not been acknowledged or notified of my sons condition or discharge date. I called and spoke to a supervisor who did nothing to help me and could not even guarantee a call back from a social worker. They are making unlawful decisions and dispensing medication to my son without my or my sons psychiatrists permission . I have told all of his nurses on each shift that my son was on an antidepressant as well as other medications that he is used to taking to keep him stable with absolutely no regard or response from the doctor social worker. . This is unacceptable and I would strongly suggest you do not use this facility.
    4 people found this review helpful 👍

  • 3/5 Bob W. 8 months ago on Google
    Most of the staff were nice, and when my family member called in, they were helpful and responsive. I felt understood by the other patients and it was a non judgmental environment. As a patient, I felt like I was in the dark sometimes and did not know much about my plan of care. I had a hard time getting in contact with my case manager and did not know who it was for a while. The facility itself was okay. There were ants and the food was bland, not many options. We were able to go outside in a gated area from time to time, and there was a pool. For my unit, the only visiting days were Tuesday and Friday, which I was able to contact them. Overall, it was an okay hospital, but there might be better ones.
    4 people found this review helpful 👍

  • 1/5 Iryna H. 10 months ago on Google
    This is a prison, not a clinic. No one explains anything to patients and their relatives. Everyone transfers the patient to another employee, promises that something will be resolved tomorrow. No one is responsible for anything. By law you have to provide a translator, not use google! The nurse says "goodbye" to me on the phone because she has other patients, but I don't finished my quastions. The doctor tells the patient one thing, but in fact something completely different happens. Such "treatment" can make not only the patient, but also his family, crazy! Where is your courtesy and respect for people that you shout about to the whole world? Horror!!! You violate a person's right to freedom after 72 hours of detention.I won't leave it at that! I will contact the lawyers!
    3 people found this review helpful 👍

  • 1/5 Evelyn F. 1 year ago on Google
    Please if you have family members do not send them to this hospital very unprofessional staff very manipulative towards families. Absolutely disgusting and horrendous behavior from staff. Manipulation towards patients and very invasive towards one’s privacy.
    3 people found this review helpful 👍

  • 1/5 Amanda J. 10 months ago on Google
    From a former employee, it’s unfortunate management would rather sweep unsafe incidents under the rug than put patient safety first. From charge nurse‘s who dismiss incidents of Self harm and rather not complete documentation or dismissing sexual aggressive behavior and refusing to put patients on the right precautions… staff members are told to look away. For safety reasons pts cannot have instant coffee packets… The charge nurse who dismissed this policy over and over again continued to give a patient packets of coffee. It was brought up to the nurse managers and supervisor and a week later that same patient was found to be snorting instant coffee grinds up their nose. Once a pt attempted to Self harm and the floor staff looked for a license staff on the unit and no one was anywhere to be found. A license nurse thought discharging a patient was more important than patient safety. Leaving a whole unit of 18-20 pts alone. Charge Nurse Harvinder Kaur is the prime example of providing unsafe patient care
    2 people found this review helpful 👍

  • 5/5 Olivia Peterson W. 1 year ago on Google
    I spent allot of time here as a teenager and it made me feel safe and I met some amazing people here. I actually met my fiancé here the love of my life we fell in love and then actually met again there a few months later it was fate. We lost contact for awhile but now we’ve been together for a few years and I’m getting engaged to the love of my life. The staff were really nice and sweet and I thank you guys for being that. Sharon and Aldo were cool!
    2 people found this review helpful 👍

  • 5/5 adri 9 months ago on Google
    I have been admitted into four hospitals and this was my favorite by a long shot. The people there care for the kids, allowing them to go outside, multiple activities to keep us engaged, and even allowing us an ipod to listen to music! I know it’s hard for a kid to be admitted into such a place, and I know it must be hard for the family as well, but this is one of the better hospitals you can get admitted into. You just have to work on yourself instead of working against the people who are trying to help you. I understand if not everyone had the same experience as me, we all go through the same things differently. I am forever grateful for this hospital, nonetheless
    2 people found this review helpful 👍

  • 3/5 Dave H. 6 months ago on Google
    Nice staff. Pretty clean. Only got to talk to the Psychiatrist for about 10 minutes. On discharge, they could not locate my nice shoes, hat, and shorts. Lost or Stolen? No reimbursement.
    1 person found this review helpful 👍

  • 5/5 Rodrigo H. 11 months ago on Google
    I recently got released from Fremont hospital about 2 weeks ago, and the help I received from there has seriously improved my life. Some of the finest staff I have been under and they really go out of their way to help their patients, assuming help is actually wanted. Tet, Cel, Mae, Amy, and Nashin are some of the kindest people I have met and their help will stay with me for a long long time. Thank you for the help and changinf my life for the better.
    1 person found this review helpful 👍

  • 2/5 Erika A. 8 months ago on Google
    The staff in the front are really nice, however the nurses refused to give my brother a refill of his medication the doctor prescribed there. We were told by my brothers therapist and psychiatrist that they should have given him a refill until he was seen by them but they said they don't do refill. It was so frustrating because my brother wasn't taking his medication for two weeks. Maybe rethink about this hospital or do your research.
    1 person found this review helpful 👍

  • 5/5 Julie G. 11 months ago on Google
    Love this Hospital! Had a family member stay there for treatment and I couldn’t thank the staff enough for all the love and support they gave my family member. They were kind, easy going, patient and considerate. They provide great group counseling and activities to help support each of their patients. Highly, highly recommend Fremont Hospital! Great Job everyone!!
    1 person found this review helpful 👍

  • 5/5 Jonathan M. 11 months ago on Google
    Great staff, very helpful, environment kept clean. Helpful with after care or placement. Couldn’t be in a better mental health hospital if you need the help.

  • 2/5 Annika I. 6 months ago on Google
    I spent six nights here. The psychologist, social worker, and psychiatrist I worked with were amazing and I am so grateful for them. They reached out to the institution I was with before (a telehealth program I used to see a psychiatrist and therapist) and collaborated for my treatment plan. I was able to be evaluated and diagnosed with ADD and MDD. This was a huge relief and a great step forward for me. What was really frustrating was how uninformed I was during my stay. I was led to believe that I would be staying here for 72 hours but days later was told that I would be here for longer. They didn't specify when I would be leaving until about 3 days before I left. Apparently I received a call from a family member but the nurses did not tell me. The only way I knew this was because the psychiatrist told me, and he seemed equally confused as to why I was not notified earlier that someone had tried to contact me. I understand that in this institution you must know the patient's PIN number in order to speak with them, but they could have at least let me know so I could call them back. Later that day, I found a bag of my clothes by my bed (I assume this is the reason for the phone call earlier). No one had informed me that there were things dropped off. If you look on the weekly schedule that is posted on the wall in the hallway, it says we have outdoor and recreation time. During my stay, we left the unit a total of two times. One for eating dinner in the cafeteria, and another for visiting time in the gym. No outside time or exercise whatsoever (excluding the short opportunity we had in the gym where someone could have potentially played basketball or ping-pong). Many people in my unit found that they had put on over a dozen pounds just in the past few days due to the limit of physical activity we could have and the processed food, bringing me to my next point. I am fairly confident that the food served at Fremont contains an appetite stimulant such as MSG to get you to eat more. The meals also often contained an unreasonable amount of oil. For 3/4 of the days, there were no fresh fruits or vegetables served. There were some individuals with specialized diets due to diabetes, vegetarianism, allergies, or other dietary restrictions. But almost every day, there would be at least one person who received the wrong meal which resulted in either having to skip a meal, or to have to wait a long time for the staff and kitchen to sort things out. Most of the nurses and staff working in my unit were really sweet, helpful, and worked efficiently (shoutout to Adriana). However, it was usually a matter of "asking the right person" in order to get certain information or things because it seemed like a handful of them didn't really know what was going on. They would refer you to another person, but often that person wouldn't even be available because of how understaffed the unit was. I give Fremont 2 stars (as opposed to 1) because of the positive experience I had with the professionals I worked with. I am grateful I was able to get the help I needed and sort of 'reset' before returning back to normal life.

  • 5/5 Anna L. 6 months ago on Google
    Fremont Hospital has turned my life around. If it weren’t for them I would not be here. I was inpatient at other hospitals and they all don’t even compare to Fremont Hospital. I was treated with respect and I was kept so safe. Apart from that I for once felt safe and cared for. I am so beyond greatful for each and every nurse, MHT, supervisor, etc. Most of all,especially , Suny , Manpreet, Luis, Alicia, and Stefany. Thank you Fremont Hospital I appreciate you the absolute most.


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