Clínica EUGIN Barcelona image

Clínica EUGIN Barcelona

Medical center Gynecologist Specialized clinic Gynecologist only Fertility clinic Reproductive health clinic Fertility physician

One of the Most Reviewed Fertility clinics in Barcelona


Address

C/ de Balmes, 236, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Website

www.eugin.es

Contact

+34 933 22 11 22

Rating on Google Maps

4.20 (458 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Nativity of John the Baptist/Nativity of John the Baptist), 9 AM to 2 PM, Holiday hours
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 3 PM

Featured Reviews


Frequently mentioned in reviews: clinic (27) Eugin (17) time (12) years (9) process (9) good (9) team (9) medical (8) transfer (8) experience (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Natalie L. 4 years ago on Google
    If you want to be swindled and ruined psychologically and financially, please go to this clinic. They are professionals in making the most of money and doing the least they can. We spent 2 years with an infinite number of transfers where none gave positive. Instead of testing to see if there was a problem, they just repeated the same process over and over again without any results. This shows that it is a limited clinic that cannot offer all the necessary services to any couple. Just basic services, but how do you know you will be a basic case or more complex? Their philosophy is to put the embryos on day 3, a way of acting from the last century when there was not enough technology as most embryos survive to day 3. However, a good clinic with advanced technology today offers a blastocyst culture (on day 5-6) where implantation rates are much higher and you don't waste time putting embryos that you don't know if they will evolve. The current price is not competitive. Its prices are comparable to those of the most pioneering clinics when this clinic has lagged far behind in technology, services and its action protocol. It was getting out of Eugin and getting pregnant in another clinic, obviously thanks to many tests that gave us the reason why I didn't get pregnant. Tests that Eugin refused to perform!!! Thank you Eugin Team for destroying my life for 2 years.
    14 people found this review helpful 👍

  • 1/5 事实真相 4 years ago on Google
    I am going to be honest here ,Eugin is a very non-standard black clinic, they will not give you all the inspection report, the business is not transparent, the doctor does not have medical ethics, set the time to do surgery, but the doctor chats in the office, does not care about the patient's feelings, The assistant nurse could not find the machine switch. The doctor did not disinfect the customer before the operation. If something wrong , they would say that it was our own mistake. It is recommended not to go there and be deceived. The clinic is like a vegetable market, you are cheating on your money. It is recommended to go to google ⬆️ to check out those good hospitals, those are real reviews of customers.
    12 people found this review helpful 👍

  • 1/5 Wendy W. 5 years ago on Google
    1. Every meeting with doctor is talking with a different one. 2. The transfer is only in 3rd day of culture of embryos which is so irresponsible as in natural pregnancy process, the third day embryos are only in the oviduct not in womb at all. 3. Embryos are supposed to be cultured till 5th day at all! As all the embryos can live 90% in third day of culture but 50% in 5th day culture. This eugin clinic made transfer almost all in third day as they collect money without taking any more responsibilities. It’s totally a money maker not a responsible production center at all. 4. If you want to spend your thousands of euros on nothing and experience failure. Go for it.
    10 people found this review helpful 👍

  • 5/5 Véronique K. 3 months ago on Google • 11 reviews New
    I have known the EUGIN Clinic since the end of 2015, I was able to realize my wish to finally be a mother even though the doctors told me I would never have one and thanks to Doctor Ricard Vidal and the medical team I became mother for the first time in 2018 and a second time in 2021. My dream is to come true twice and I strongly recommend the EUGIN Clinic for women who want to be a mother like me and who cannot do it, I succeeded, why not you The medical and administrative team are very kind, professional and attentive. .
    2 people found this review helpful 👍

  • 5/5 Anne-Laure C. 3 months ago on Google • 10 reviews New
    I did IVF which included ovarian stimulation, puncture and embryo transfer. I was very well supported from the beginning to the end of the protocol, rigorous monitoring, medical and administrative staff who spoke French and knew my file every time I called. I got pregnant on the second try, and gave birth to a little girl a few months ago. I have friends who did a PMA protocol in France and most of them had disappointing experiences. For my part I went directly to Eugin and if you have the budget I recommend it. I was able to file a file with the CNSE for support for part of the IVF. Thanks to the whole team !
    1 person found this review helpful 👍

  • 1/5 jm m. 2 years ago on Google
    a very terrible experience! we are from italy and at the same date we are flying to barcelona as i remember clearly they called us to inform that they cancelled our appointment for the next day. imagine all your test, flight, and hotel reservations will be all cancell also. VERY UNPROFESSIONAL!!!! WASTE OF MONEY AND TIME!
    7 people found this review helpful 👍

  • 5/5 Mathilde 3 months ago on Google • 11 reviews New
    My partner and I called on the Eugin clinic to carry out our baby project. The team is very professional, welcoming, attentive and does not hesitate to explain each step well. Each follow-up is personalized and the team is available and punctual whether in person or remotely at each stage of the journey. The premises are beautiful and clean. Everything is perfect, we 100% recommend this clinic for anyone who wants to realize their dream of becoming a parent and we thank the Eugin clinic for allowing us to start our family!

  • 5/5 Léa P. 3 months ago on Google • 9 reviews New
    A big THANK YOU to the entire EUGIN team thanks to whom today we have two magnificent little boys, Sacha and Andrea, who fill us with happiness. We were very well supported. We used sperm donations through artificial insemination. For our first son, in 2021, it worked after the second try, then for our second son, in 2023, on the first try. Thank you very much for these gifts.

  • 2/5 T A. 1 year ago on Google
    My experience here for egg freezing was poor and I ended up switching away mid-cycle (day 4 of stimulation) and I am very glad I did. The two doctors I consulted with seemed very nice and competent but the office staff and most everything else was very messy and I could not tolerate it. So many problems arose with them and I was so stressed out by their bad communication I cried, and this is before I started hormones. The coordinator I was assigned didn't respond to me in a prompt manner. I later found out she was on holiday but I don't know why someone else wasn't taking over while she's away. I was traveling internationally to complete this cycle and they didn't seem to really understand how complicated it is to travel during covid and I encountered flight delays that made me miss my first appointment which I was worried would impact my cycle. I'm surprised because according to the website they are one of the largest in Europe and should be used to working with people coming from overseas. It sure didn't seem like it though. I stuck with it for a couple of days after starting medications but the last straw really was just me asking for more information about my serology results, which is a simple request, and nobody ever getting back to me. It was evident that the bad communication wasn't just a one-off accident but a pattern and part of the clinic culture. I don't know why this clinic thinks it's okay to take a few days to respond to patients when they are already in cycle and every single day can impact treatment. Then this is a minor thing but I have had my blood drawn probably 100x in the last year and when their nurse drew my blood it actually hurt and was difficult. Usually it doesn't hurt at all, so it seems like it's bad technique. So I switched to another clinic. I don't know who Eugin is good for but I sadly cannot recommend this place. I hope they set up their operations in a better way in future because other clinics in Barcelona manage it much better. I have also done a cycle at Barcelona IVF, which was very good. The only reason why I didn't return to Barcelona IVF is to diversify my egg storage risk. There is no reason why you should go here and accept subpar treatment. ***EDIT: I just want to reiterate given the misleading response from the clinic that this was never about one person not being communicative but MULTIPLE cases of the clinic being unresponsive across different touch points. I tried to make it work with them and give them chances. And the response just goes to prove that the clinic doesn’t listen to genuinely accept feedback but blames it as a one off despite me explicitly saying so and will change nothing. There is something off culturally here in the way this place is run.***
    5 people found this review helpful 👍

  • 5/5 Elaine S. 6 years ago on Google
    Fantastic clinic. Staff amazing and helped us conceive our beautiful baby boy first try. Would and have recommended to many couples!
    5 people found this review helpful 👍

  • 5/5 Paul B. 4 years ago on Google
    We were last friday the 22/11-2019 for a transfer at Eugin. And I can tell that everything went very well. Although I recognize all the problems in case of communication. We had the same problems and were also worried and upset. Cause yes it's true they really didn't do a good job in this. Apparently they were installing a new computer system and moving also.Though this is never an excuse I know. Anyway Iwould like to say they really caught up. A super nice team and everything done with a lot of care. I recommend them really. In case of the work they do. They do really well. Hope I can calm down some worried people thanks our experience. It will be ok.
    4 people found this review helpful 👍

  • 5/5 Maria M. 6 years ago on Google
    Tryed everything my age and the quality of my eggs were not great. 2010 went had ivf and all went well fist time my little girl born in may after 3 years trying went to clincia eurgin and bingo .
    4 people found this review helpful 👍

  • 5/5 salma s. 2 months ago on Google • 6 reviews New
    Hello, I am delighted to contact Eugine, they are very responsive, very busy at all levels, I would like to start with them for my fertility treatment, I thank Anaa who takes care of my file 📂

  • 2/5 martins r. 5 years ago on Google
    Money is above all ethical reasoning. Unfortunately the way the process is leaded is all based on strategys to make money and do not put ethics before and never give you the chance to choose in knowledge. They do not inform you in advance end manipulate you in other to reach their goals: Money!!!! Very sad for the humanity !!!!!
    3 people found this review helpful 👍

  • 1/5 Audrey M. 1 year ago on Google
    To answer your comment, you seem to be more efficient on google maps (answering after 2 days) than when I was a patient at your clinic (months without an answer or when I received an email it was always a different person who "didn't know", I think I talked to more than 20 different people). There is only one general phone number, you never know who you're talking to and they tell you they're going to call you back, but never do... I think this clinic has good and serious doctors (I had a good experience with them) and it's definitely one of the leader when it comes to fertility clinics, but the administration service is so so chaotic. On the first appointment, they make you think they're very serious and once you've paid and completed the customer feedback, they quality service change drastically. At the end, I decided to leave and go to another clinic because I just lost trust in Eugin and found all the situation unnecessarily stressful. From the beginning I was aware about the commercial aspect and was ok with that cause I had my goals to reach,, but I couldn't tolerate this lack of professionalism. People, feel free to message me privately for more information about my experience.
    3 people found this review helpful 👍

  • 2/5 H C. 1 year ago on Google
    I froze my eggs at Eugin a few years ago. I was frustrated throughout the process by the disorganization (never being contacted by the same person or seeing the same doctor throughout the process, always being addressed in French- a language I don't understand, being given instructions for non-local residents, etc.), I was happy with the result at first. But 4 years later, only 10 of my 26 mature frozen eggs survived being unfrozen. The last straw was making an appointment and receiving a text message, email and phone call confirming the time, only to arrive and be asked by staff why I had "gotten there so early". They then left me sitting in a room for over an hour, forgetting I was there and blaming me again for coming "so early". I am so thankful I found a different clinic with personalized care and attention where I carried out the rest of the process.
    2 people found this review helpful 👍

  • 4/5 S L. 4 years ago on Google
    I had my first frozen donor egg transfer April 2019 which was sadly unsuccessful. Second frozen donor egg transfer July 2019. Now 24 weeks pregnant at 46 years old. We paid for some extras (Embroscope and genetic testing of my partner's sample) but did not feel pushed into doing this. The choices were ours. I found everyone caring and professional. The first transfer I travel from the UK to Barcelona alone and the staff were very supportive and recognised what a hard journey this is. My patient liaison person (Anna) was amazing, no question was too ridiculous and she talked through everything, Only thing stopping 5 stars is that calling from UK to Barcelona cost a lot so I'd message them on the platform and wait for them to get back to me which could take a few days. Prescriptions were also a problem as UK pharmacies will only accept hand written ones which meant either them posting, which took a while (up to 2 werks) or using the courier service the clinic recommends which is where they phone a UK pharmacy to deliver meds to me....a bit more expensive but not ridiculously so and it was reliable (even being willing to deliver to my place of work) I know that I still have 16 weeks before really counting my blessings but I have a lot to thank Eugin for and am pleased with the choices which we made. Thank you.
    1 person found this review helpful 👍

  • 5/5 Erhard G. 1 year ago on Google
    It was our last try after many unsuccessful IVFs. As we tried for 15 years to get pregnant and my age of 45 my hopes were not very high, however I got pregnant with their program of blood-thinners additional Progesterone injections and hormones. The pregnancy was perfect no issues and I delivered a healthy baby boy. I am really grateful to the team.
    1 person found this review helpful 👍

  • 1/5 lin d. 10 months ago on Google
    My experience was with the french speaking medical secretaries who are supposed to call you to provide indication about the secure platform. She was extremely emotional and unstable, ended up hanging up on me when I informed her that unfortunately for her that all my calls are recorded for professional reasons. She knew she was misbehaving that’s probably why she hung up. If the reception is like this I am not sure how to trust EUJIN for the rest of the journey when one would suppose collaboration and kindness given the difficult nature of this particular business.
    1 person found this review helpful 👍

  • 5/5 Saad A. A. 2 years ago on Google
    had the chance to visit. honestly, a top notch IVF center, trustworthy. wish you all the best.

  • 4/5 Sara T. 1 year ago on Google
    Our first time was brilliant had our son 2018 ,but sadly 2nd go 3 weeks ago didn't work but I'm know over the age to use the last one.we were told we could take it to another clinic by a member sostaff when I emailed after my loss they said we could but it's not recommended and not to dwell on it which I found very upset ting

  • 5/5 Christine L. 11 months ago on Google
    Dear Team Eugin Barcelona Thank you for the good care you have given me during my treatment at the clinic, it was my first time with you and with this treatment.thanks to you I have a beautiful 6 month old daughter! I want to say to all women who want to become a mothers, it doesn't matter how old your are with Eugin anything is possible! Thanks one more time!!! CV

  • 5/5 Nathalie N. 8 months ago on Google
    After unsuccessful rounds of IVF with my own eggs in Switzerland I was given Eugin's contact details. We wanted to start the process with them in 2020 but then covid got in the way. We decided to contact them, again in January 2023, for one last attempt at IVF but this time with a donor egg - now that I am 43 years old and we 'wasted' two years! From the very first contact the process was seamless. They gave step by step support and instructions were always very clear. It only required 2 in person appointments to Spain, one in March for a meeting with the medical staff, and the other on the date of the scheduled transfer. During our first medical appointment in March we were able to get all the bloodwork and Ultrasound done on the day to complete my file - i was impressed by that!..... Well almost 8 months on and I am now pregnant and couldn't be more ecstatic! Clinic Eugin really made it happen and chose the right protocol for me. The distance (I am in Switzerland) they are in Spain did not matter as they responded within 48 hours either via message or a call back. They have long opening hours and you can even reach them on Saturday which I really appreciated. I read some of the google reviews and would like to comment on some of those. Yes, I agree once or twice the 'receptionist' , depending on the language spoken, was quite abrupt, one might even say to the point of being rude. Eugin Barclelona may need to do a better selection process on staff who speak multiple languages to ensure they can be understood over the phone - but this is a minor detail. For the most part, the receptionist and all medical staff were wonderful and very efficient. They were on time at both of my appointments and this clinic really prides itself on privacy!!! This is what I appreciated the most, it really felt like a personalised service rather than an 'industrial' service where you are just a number on a long list of number of people waiting to conceive via IVF. If I have to give a review on the overall experience then I am giving it a 10/10 and highly recommend the clinic to anyone who is trying to conceive.

  • 5/5 Nathalie G. 3 months ago on Google • 2 reviews New
    Very warm welcome, serious, caring, professional, very efficient equipment, confidence-building, very good support, responsiveness. We carried out our project and we had two children 2021 and 2023 what a joy!! A big thank you to EUGIN, I recommend with my eyes closed

  • 5/5 chaban n. 3 months ago on Google • 1 review New
    we were very well received and very well advised very satisfied with the result we had our little darling who made us happy thank you to the whole team Eugin


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