5/5 Nathalie N. 8 months ago on Google
After
unsuccessful
rounds
of
IVF
with
my
own
eggs
in
Switzerland
I
was
given
Eugin's
contact
details.
We
wanted
to
start
the
process
with
them
in
2020
but
then
covid
got
in
the
way.
We
decided
to
contact
them,
again
in
January
2023,
for
one
last
attempt
at
IVF
but
this
time
with
a
donor
egg
-
now
that
I
am
43
years
old
and
we
'wasted'
two
years!
From
the
very
first
contact
the
process
was
seamless.
They
gave
step
by
step
support
and
instructions
were
always
very
clear.
It
only
required
2
in
person
appointments
to
Spain,
one
in
March
for
a
meeting
with
the
medical
staff,
and
the
other
on
the
date
of
the
scheduled
transfer.
During
our
first
medical
appointment
in
March
we
were
able
to
get
all
the
bloodwork
and
Ultrasound
done
on
the
day
to
complete
my
file
-
i
was
impressed
by
that!.....
Well
almost
8
months
on
and
I
am
now
pregnant
and
couldn't
be
more
ecstatic!
Clinic
Eugin
really
made
it
happen
and
chose
the
right
protocol
for
me.
The
distance
(I
am
in
Switzerland)
they
are
in
Spain
did
not
matter
as
they
responded
within
48
hours
either
via
message
or
a
call
back.
They
have
long
opening
hours
and
you
can
even
reach
them
on
Saturday
which
I
really
appreciated.
I
read
some
of
the
google
reviews
and
would
like
to
comment
on
some
of
those.
Yes,
I
agree
once
or
twice
the
'receptionist'
,
depending
on
the
language
spoken,
was
quite
abrupt,
one
might
even
say
to
the
point
of
being
rude.
Eugin
Barclelona
may
need
to
do
a
better
selection
process
on
staff
who
speak
multiple
languages
to
ensure
they
can
be
understood
over
the
phone
-
but
this
is
a
minor
detail.
For
the
most
part,
the
receptionist
and
all
medical
staff
were
wonderful
and
very
efficient.
They
were
on
time
at
both
of
my
appointments
and
this
clinic
really
prides
itself
on
privacy!!!
This
is
what
I
appreciated
the
most,
it
really
felt
like
a
personalised
service
rather
than
an
'industrial'
service
where
you
are
just
a
number
on
a
long
list
of
number
of
people
waiting
to
conceive
via
IVF.
If
I
have
to
give
a
review
on
the
overall
experience
then
I
am
giving
it
a
10/10
and
highly
recommend
the
clinic
to
anyone
who
is
trying
to
conceive.