1/5 BEGOÑA GOMEZ R. 1 year ago on Google • 48 reviews
I
bought
some
single
vision
glasses
at
the
Castro
del
Marineda
optician,
with
anti-reflective.
It
took
approximately
a
month
to
arrive
and
everything
was
going
great.
After
3
days
I
put
on
my
driving
glasses
and
see
that
they
are
completely
scratched,
as
if
someone
had
sanded
the
lenses.
I
was
very
surprised
and
went
back
to
the
optician.
They
changed
them
for
me
without
a
problem,
it
took
them
another
month
to
arrive.
Once
again,
a
few
days
later
the
lenses
seemed
to
have
the
same
problem,
they
changed
them
again
but
the
situation
was
repeated
up
to
4
times.
Not
understanding
anything,
I
ask
the
optician
and
they
tell
me
that
the
PROBLEM
of
the
GLASS
IS
THE
EXPOSURE
TO
THE
HEAT
AND
THE
SUN
and
they
recommended
that
I
carry
the
glasses
in
MY
SON'S
SNACK
BAG,
and
they
also
tell
me
that
they
are
not
going
to
take
care
of
them.
more
crystals.
Tired
of
the
problem
and
seeing
that
they
were
laughing
at
me,
I
filed
a
consumer
complaint.
After
a
few
months
I
receive
a
consumer
response
SUING
ME
and
they
allege
that
I
left
the
glasses
in
my
vehicle,
that
the
problem
is
mine
and
they
also
demand
€25
from
a
GIFT
card!
I
consider
that
it
may
be
that
glasses
become
deformed
over
the
years
with
the
heat
inside
a
vehicle
in
summer,
but
firstly,
we
live
in
Galicia,
not
in
Seville
and
secondly,
it
may
affect
the
frame
but
SHOULD
NOT
AFFECT
THE
LENSES.
I
still
can't
use
the
glasses!
It
seems
to
me
that
they
are
being
shameless,
demanding
€25
from
me
when,
although
I
am
grateful
that
they
have
changed
my
lenses,
now
they
are
passing
the
brown
ones
on
to
me
and
LEAVING
ME
WITHOUT
GLASSES!
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