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Salinas y Rocha Santa Martha

Shopping center

😠 Terrible, they don't know how to solve you, and a customer service woman named Ingrid has a very bad attitude, very poorly educated to serve the customer; They should fire her, and the manager never resolves either. They tell you one thing, and 3 seconds later another and they don't solve anything.... People often mention good, friendly,


Address

Ermita Iztapalapa 3962, 1ra Amp Santiago Acahualtepec, Iztapalapa, 09608 Ciudad de México, CDMX, Mexico

Rating on Google Maps

4.00 (1.5K reviews)

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Working Hours

  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM
  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lucía T. 1 year ago on Google • 15 reviews
    Terrible, they don't know how to solve you, and a customer service woman named Ingrid has a very bad attitude, very poorly educated to serve the customer; They should fire her, and the manager never resolves either. They tell you one thing, and 3 seconds later another and they don't solve anything. They need training, but yaaaa. Because the service is not terrible and unprofessional; but what follows.
    2 people found this review helpful 👍

  • 5/5 luis g. 11 months ago on Google • 51 reviews
    They have a good space and the sellers are generally very friendly.
    1 person found this review helpful 👍

  • 4/5 Osvaldo R. 1 year ago on Google • 297 reviews
    Is a little crowded but is for the bank, also they sells furniture and domestic products, in small payments but high interest.

  • 5/5 Raf. Guadalupe Vazquez Z. 1 year ago on Google
    Buena atención la fila para Aser pagos rápida yde lo más limpio y cordial el personal queau labora
    1 person found this review helpful 👍

  • 4/5 Guillermo O. 1 year ago on Google
    (Translated by Google) Good attention, the only But that I put is that it does not have a large parking space, and there is always the franelero wanting to park you even on axis 8 Ermita. But there is space on the neighboring street and without having to fight with the "comes, comes." (Original) Buenas atención, el único Pero que le pongo es que no tiene un lugar de estacionamiento amplio, y siempre está el franelero queriendo estacionarte aún sobre el eje 8 Ermita. Pero hay espacio en la calle Aledaña y sin tener que pelearte con el "viene viene".
    1 person found this review helpful 👍

  • 5/5 Rafael D. 1 year ago on Google
    (Translated by Google) I am upset because the manager has not come to update my credit and it has already gone down 5 times and they only bring me back and forth. I think I am going to have to cancel my account and go to another type of store where they give me better follow-up and give me more priority because if I spend and pay but if there is no attention, I will go elsewhere to request my credit, thank you very much (Original) Estoy molesto xq no a venido el gestor a actualizar mi credito y ya baje 5 veces y solo me traen a buelta y buelta yo creo q voy a tener q cancelar mi cuenta e irme a otro tipo de tienda dnd me den mejor seguimiento y me den mas prioridad xq pues si ago gastoy pagos pero si no hay atencion me ire a otro lado a solicitar mi credito mucha gracia
    1 person found this review helpful 👍

  • 5/5 Arthur R. 2 years ago on Google • 225 reviews
    Good

  • 5/5 miguel c. 9 months ago on Google • 88 reviews
    Miss Monserratt helped me, what a beautiful attitude focused first on customer service and the crazy consequence, an excellent sale. Thank you, congratulations, I hope there are more salespeople like her.

  • 4/5 Oscar M. 3 years ago on Google • 57 reviews
    Good customer service

  • 4/5 Claudia Ortega M. 6 months ago on Google • 51 reviews
    GOOD ATTENTION AND VERY FLUENT WAITING

  • 1/5 Nash R. 6 months ago on Google • 45 reviews
    It is annoying that at no time does the cashier serve 🏧 outside the branch, there is always a huge line at the checkout, plus the service is slow and they are rude. Having a cashier inside there is also a line. I hope they can improve on those points.

  • 5/5 Eduardo Tellez C. 6 months ago on Google • 38 reviews
    Very good treatment from absolutely all employees. Very friendly and helpful at all times

  • 4/5 Aura T. 1 year ago on Google • 27 reviews
    I feel like there aren't that many people at the bank, I don't know if I've gone during low hours but I've passed quickly, the girls at the desk are very friendly, I stopped going to the jail because of the executives (not all of them) but there are one or another who They serve you as if they were doing you the favor of your life, and in this branch they are very friendly, the girls serve you quickly and everything is fine, that is why I choose to go to this branch. And it has the ATM outside, I feel like it's easier and faster if I just want to make a withdrawal.

  • 5/5 Jimmy L. 3 years ago on Google • 13 reviews
    Rgf

  • 4/5 Bibiana M. 1 year ago on Google
    (Translated by Google) They serve you super fast only that the cashier fails very often. (Original) Te atienden súper rápido solo q el cajero falla muy seguido.

  • 4/5 Juan Pa Eligio (. 1 year ago on Google
    (Translated by Google) How is a branch store to D the Elektra store, it is almost the same. Good attention and it has momentary parking, it is good in particular... (Original) Cómo es una tienda filial al D la tienda Elektra, es casi lo mismo. Buena atención y cuenta con estacionamiento momentaneo, es bueno en particular...

  • 5/5 Miguel Angel G. 6 months ago on Google • 10 reviews
    Very good attention

  • 4/5 Dan f. 2 years ago on Google
    (Translated by Google) The employees were very friendly, at least the bank part was very good. It has many products in the store, but the prices were not convincing, they are somewhat expensive, but I suppose it is so that people ask for credit. Sometimes there is an outlet and if you order online you can pick up your things there (Original) Los empleados fueron muy amables, al menos la parte del banco fue muy buena. Tiene muchos productos en tienda, pero los precios noe convencieron, son algo caros pero supongo que es para que las personas pidan crédito. A veces hay outlet y si pides en línea puedes recojer ahí tus cosas

  • 5/5 Ancelmo Cruz i. 1 year ago on Google
    (Translated by Google) It was good, they are very kind and professional in their performance, thank you very much for your fine attention. Good morning, blessings and many congratulations for the next 2023. (Original) Estuvo bien son muy amables y profesionales en su desempeño muchas gracias por su fina atención. Buen día bendiciones y muchas felicidades por el próximo 2023.

  • 5/5 Clau V. 1 year ago on Google
    (Translated by Google) They are all friendly except for some who are very serious but in general everything is very good and fast because there are several windows (Original) Son amables todos exepto algunos que son muy serios pero en general todo muy bien y rápido por qué hay varias ventanillas

  • 5/5 Rossy C. 1 year ago on Google
    Atención buena y explícita por parte de las financieras y cajeras. Cuándo requieres un servicio en ventanilla es muy rápido.


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Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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