Vapiano image

Vapiano

Restaurant Italian restaurant

Laid-back restaurant featuring made-to-order fresh pasta dishes, along with pizza & salad. People often mention pasta, great, Mexico, ordered, good, service, restaurant, order, waiters,


Address

Reforma Capital, Av. P.º de la Reforma 250-Planta Baja, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico

Website

vapiano.mx

Contact

+52 55 9135 7093

Price rating

$$ $$

Rating on Google Maps

4.40 (3.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: pasta (17) great (8) Mexico (7) ordered (7) good (7) service (7) restaurant (6) order (6) waiters (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 JP Laf (. 9 months ago on Google • 500 reviews
    If you want to eat italian food downtown Mexico City, you need to go to Vapiano. Food is so great. Service a little bit slow, but it worth the wait. Nice clean place, bathrooms are also clean. Vapiano, yoi gonna love it. Two things I didn't like. They allowed people with dogs and they bark!!! Awful in a restaurant. The other thing is that they cooked a lot of fish and it smell very bad. The kitchen fan over the stoves should be improved.
    1 person found this review helpful 👍

  • 5/5 Tarun Y. 2 years ago on Google • 602 reviews
    Decent Italian food. Had Caesar Salad followed by pizza on a purple corn base. Enjoyed both . Order in advance off screen by entrance. Pay at end while exiting. Recommend

  • 4/5 Genie Jiin C. 4 years ago on Google • 156 reviews
    Fresh pasta cooked right in front of you! The price is pretty reasonable and the staff was friendly

  • 2/5 Mrs. A. 2 years ago on Google • 122 reviews
    We ordered pesto pasta, scampi pomodoro and ceasar salad. The portions were good. The seafood pasta I ordered didn't have any seafoods. So I told the waiter about it. They took the pasta and it took a little while to serve it back. The noodles were overcooked. We didn't finish it all.

  • 3/5 Mariama K. 5 months ago on Google • 36 reviews
    Extremely underwhelming, I gave them two tries and was not satisfied.

  • 2/5 Elizabeth E. 4 months ago on Google • 18 reviews
    *EDIT* I just went through all of the reviews and there are so many recent 5 star reviews by people who only have 1 review and a bunch calling out the same person. I feel a lot of these are fake reviews to get their rating up. I'll preface this review with I came here on Christmas eve because most restaurants are closed and I needed to eat. I'll start with the atmosphere is cute and the hostess was welcoming. I took my own order as they have you do it at a kiosk. I ordered the ravioli, the mezcal cocktail, and brownie with ice creme and a cappuccino. The drink: Extremely sweet. I had to ask for water to dilute it and still left half the drink on the table. The entrée: I chose to have the pasta al dente and it seems like they don't know the difference between al dente and undercooked. The pasta was bad enough. I could not taste the meat inside as the sauce has way too much cheese. So much cheese that it dried the sauce out, if you know what I'm talking about. I was able to eat almost half and only because I was so hungry. I also had to remind them to give me the bread I ordered with it. The bread was OK after drizzling a good amount of olive oil on it. The dessert: I waited about 20 minutes and had to let 2 people know I already ordered it. It finally comes out and I'm instantly disappointed when I see it. No where on the menu does it mention it comes with nuts. I try the vanilla ice cream on top and it's a tangy vanilla frozen yogurt, not ice cream as it said in the description. Also, I love that they brought the brownie out in a mini skillet that was completely cold. The brownie itself was barely warm. The cappuccino was the only enjoyable thing I had there. I told the cashier about it and they removed the brownie from the receipt. But I still ended up paying $400 pesos for a pretty terrible meal and only ate about %30 of the whole meal. I'll stick to the street tacos.

  • 1/5 Harriett P. 6 months ago on Google • 3 reviews
    Cold food and horrible service. I have never been treated so poorly at a restaurant. I had been to the one in Chicago and had no problems but this one is run completely different. Save your time and your money and find Italian food somewhere else.

  • 4/5 Chanandler B. 1 year ago on Google
    This was a decent experience only because we had trouble finding any decent Halal/Vegetarian options in Mexico City and I knew I could trust atleast a couple options from Vapianos, as its a restaurant I've eaten at a million times in London. The food was essentially the same as in London, although I believe covid affected the watch-the-cook experience of a standard Vapianos dine in (they provided a main screen to order off) We got the Margarita pizza & pesto pasta (normally called gamberetti e spinaci) Both were enjoyable although slightly cold. You can make additions to any meals, like adding shrimp to the pasta etc so that's always a bonus. The order screen is in Spanish only so you may need a waiters help if you're a tourist. If you're Muslim, looking for somewhere you can guarantee doesn't cook their meals using pork fat (as a lot do in Mexico) or on the same grill/equipment as non-halal options, this is a trustworthy option for you.

  • 2/5 Dunja 11 months ago on Google
    The atmosphere is a bit sad, not many guests and way too many employees. The food was too spicy, all I tasted was chili. Disappointed because I’ve been to many Vapianos in Europe that were delicious.

  • 3/5 Hugo Dijeau O. 11 months ago on Google
    Went there thinking it would be the same as we have in europe. Standard is obviously way lower, don’t expect real parmigianno cheese on your pasta. Pasta quality is not necessarily al dente. It s ok but not outstanding italian food. At the end of the day, you don’t travel that far to mexico to eat european food. Stick to local’s flavour, they are excellent 👌🏽

  • 5/5 Oleg S. 1 year ago on Google
    It was delicious 🚀 We will visit you guys on March 8th again 🥳 It is not that easy to find restaurant in Mexico City where kids gonna eat good and like everything. My kids liked food in Vapiano. Thank you for your tasty pizza and pasta. And by the way lemonade was good too 😉

  • 2/5 Alberto R. 1 year ago on Google
    The flavor just isn't present in any of the pastas they have. Portions are okay but if you are looking for a great pasta, don't expect it here. This place is very commercial and just is not worth it. The price is not worth for the food. They do take a while to serve you even though it could be not as busy.

  • 5/5 Colin 1 year ago on Google
    We have just come back from vapiano reforma...wow the food and service were amazing...especially our waitress LAURA....nothing was to much trouble and she went the extra mile after the restaurant had run out of parmazaan....would definitely go back for the food and service( laura)

  • 4/5 Linga B. 1 year ago on Google
    Ordered the Chicken Alfredo Pasta. The ratio of chicken to pasta could of been higher, but it still tasted amazing.

  • 2/5 Benjamin S. 1 year ago on Google
    We were looking forward to some good pasta after a long day of touring the city. Sadly, the pasta was overcooked and the chicken tasted like cardboard. The cooks were also very sluggish. My daughter's food came 20 minutes after the rest of us. The waiters were friendly. I guess the lesson is don't try to get Italian food in Mexico!

  • 4/5 Jose Pablo G. 2 years ago on Google
    Food is fair, however not well done. Meat was over cooked, it lacked salt. I ordered a hot apple pie and it was warm, while ice cream got melted at some point on their storage.

  • 2/5 John A. 2 years ago on Google
    1 of 4 meals arrive 10 minutes before the other 3 - it arrived cold, without utensils. So it sat there getting colder. We asked to have it replaced but they heated it in a microwave and returned it now over cooked and in a clump of pasta. That ruined everyone’s experience. We have been before but after this time will not be back. They are using a single screen board to place orders - so many things were missed and they delivered an item we did not even order.

  • 5/5 Marzieh K. 2 years ago on Google
    We first ordered for uber pick-up service with a promotion of buy one get two. The portion of food was less than normal size that you order for dine in, without utensils and cold bread. But changed our mind and stayed in restaurant for eating our order, although the pick-up package was not good, but the hospitality of waiters and manager (when we brought the issue to them ) was such great that they deserve 5🌟. I hope the kitchen staff be responsible as waiters.

  • 3/5 Hannah Ruth W. 1 year ago on Google
    I've gotta say I don't quite understand the great reviews - our pasta was undercooked and not that interesting, compared to a lot of places nearby (Toscano, Cancino, La Barrita comida del mar) which are a similar price but far tastier!

  • 5/5 Adrian R. 1 year ago on Google
    Good food, amazing service, nice concept. The location is great and in the most important street of Mexico City (Avenida Paseo de la Reforma).

  • 3/5 Алиса �. 1 year ago on Google
    + view + tomato soup + pasta and lasagna - pizza (it was just a peace of bread with some grass on it, with no taste) - waiters are very sluggish, we were in Vapiano two times and both they forgot smth

  • 5/5 Renata De S. 3 years ago on Google
    One of my favourite places to grab a quick bite or to gather with friends. Another one I'd recommend if you're new in the city. Food: DELICIOUS and with a great range of options prepared on site (open kitchen). Also they prepare great cocktails. Location: Nearby one of the best/safest places Mexico City. Inside: Roomy, they have adapted perfectly to COVID restrictions and prevention rules Prices: $$ ; It's really accessible (neither cheap nor super expensive).

  • 5/5 Gabb R. P. 7 years ago on Google
    I loved food and wine. Service is good and concept is great. They have an excellent wine selection. I really recommend it. Try Gambereti piccante.

  • 4/5 Jorge S. 2 years ago on Google
    Good food but the service and waiters are slow.

  • 4/5 Teresa M. 3 years ago on Google
    Wide selection of delicious chef prepared Italian dishes. We ate as a family to enoy the special occasion (my son and his girlfriend got engaged).

  • 5/5 Rosendo Pena (. 1 year ago on Google • 1 review
    Excellent food, drinks, and service. Pizza highly recommended. The blueberry lemonade is fantastic. Don’t skip on the pastas either!


Call +52 55 9135 7093 Open on Google Maps

Amenities


  • Parking
    • ✓️ Valet parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Salad bar
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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