Mental Health Clinic "Ramon de la Fuente"

Mental health clinic Psychiatric hospital

😠 It is known that it is a public service, they only give 10 tokens a day, however the secretaries serve you in a very despotic manner and when I attended they said "there are only 8 tokens if you want to wait we do not commit to what they will reach" you must wait about two hours, according to what t... People often mention service,


Address

C. Andrés Quintana Roo Nte. 1220, Villa Hogar, 50170 Toluca de Lerdo, Méx., Mexico

Website

difem.edomex.gob.mx

Contact

+52 722 217 2833

Rating on Google Maps

2.70 (31 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 3 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 3 pm
  • Tuesday: 8 am to 3 pm
  • Wednesday: 8 am to 3 pm
  • Thursday: 8 am to 3 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Juan T. 4 years ago on Google • 174 reviews
    It is known that it is a public service, they only give 10 tokens a day, however the secretaries serve you in a very despotic manner and when I attended they said "there are only 8 tokens if you want to wait we do not commit to what they will reach" you must wait about two hours, according to what they say; I understand the public service situation but you really don't feel empathy for the staff that receives you, I have not been able to enter the other services, I have only stayed at the reception. They charge you $21 pesos for the consultation, the cost I really think is symbolic but the waiting time is very long.
    18 people found this review helpful 👍

  • 1/5 piña m. 2 years ago on Google • 8 reviews
    It is a fifth-rate hospital, it will never be compared to Fray Bernardino in CdMX, this is a fifth-rate hospital and they treat you well, and just like the information module, the fat woman is very despotic, if they were despotic as they are. of professionals, if you have an emergency. It is best to look for other options.
    13 people found this review helpful 👍

  • 1/5 Javier m. 1 year ago on Google • 13 reviews
    Dr. Gabriel Manjarrez ID 192090031 If she takes care of them, forget it, she has zero vocation for her service, she already has her government position, the people are worth it and hello, her study and her oath is a fiasco, therefore she takes the institute between her legs, unprofessionalism
    11 people found this review helpful 👍

  • 1/5 Erick R. 6 years ago on Google
    Terrible que siendo el único sitio de su categoría en Toluca Estado de México solo se den 20 consultas diarias , es más en ocasiones no siquiera se otorgan las 20 fichas , solo no te la otorgan por no haber llegado lo suficientemente temprano a criterio del personal administrativo; las instalaciones mal cuidadas y en un lugar diría yo hasta escondido; he de ahí que se tenga que recurrir a atender en algún sitio de asistencia privada por lo limitado de el servicio en un lugar con una población tan grande.
    9 people found this review helpful 👍

  • 1/5 DenMic UrbIzq (. 4 months ago on Google • 159 reviews
    The management of the Clinic is wrong, it rules completely on the other side

  • 5/5 Naeli C. 1 year ago on Google • 9 reviews
    We like the humane treatment they give us. They are successive visits and we see improvement with the treatment. Recommended and Dr. Glenis, excellent human being.
    5 people found this review helpful 👍

  • 1/5 Esmeralda Gamboa P. 2 years ago on Google
    (Translated by Google) It is no longer for cards, you have to make your appointment, but they are for a month, if you go for an emergency, it is best to look for other options because they are not going to help you here. (Original) Ya no es por fichas, tienes que hacer tu cita, pero estás están para dentro de un mes, si vas por una urgencia, lo mejor es buscar otras opciones porque aquí no te van a ayudar.
    5 people found this review helpful 👍

  • 5/5 Shaira L. 6 months ago on Google • 42 reviews
    Good day, I hope my contribution is useful to you. - First time appointments from 9:00 a.m. to 2:00 p.m. - Subsequent appointments are scheduled.
    2 people found this review helpful 👍

  • 1/5 Martha P. 4 months ago on Google • 29 reviews
    If telephone service is poor, I imagine that face-to-face service must be the same. I spoke to ask for information and they told me that I have to go, that they can't give the information over the phone? It's too far for me to go just for information. I requested an appointment to do everything in a single visit and they denied it... what a shame that being an institution that helps mental health, the treatment is so deplorable, zero empathy. One is dealing with an emotional problem and the receptionists do not serve as they should, the staff is not trained to care for people with emotional or mental needs.
    1 person found this review helpful 👍

  • 5/5 Salvador C. 6 years ago on Google
    (Translated by Google) It is an excellent work team (Original) Es un exelete equipo de trabajo
    2 people found this review helpful 👍

  • 5/5 Lizz O. 4 years ago on Google
    (Translated by Google) Excelent service (Original) Exelente servicio
    2 people found this review helpful 👍

  • 3/5 Rubicela O. 2 years ago on Google
    El teléfono no funciona, alguien sabe si estando afiliada al IMSS aun así puedo recibir atención? En el IMSS tienen meses con las agendas cerradas y no dan citas con especialistas.
    2 people found this review helpful 👍

  • 5/5 Frida Samanta Cerón R. 4 years ago on Google
    (Translated by Google) Very good attention yesterday I took my son, because he had a little fever and they treated him with a lot of love and respect, that made my son feel more comfortable, he had a urine test and with the results the Doctor gave me He gave my recipe. For more doctors and nurses who love their prophecy. (Original) Muy buenas atenciones el dia de ayer lleve a mi hijo ,por que tenia un poco de fiebre y lo atendieron con mucho amor y respeto ,eso hizo que mi hijo se sintiera mas comodo,le hicieron examen de orina y con los resultados el Doctor me dio mi receta. Por mas Doctores y enfermeras que amen su profecion.
    2 people found this review helpful 👍

  • 4/5 Genaro R. 5 years ago on Google
    (Translated by Google) A clinic that provides outpatient psychology and psychiatric consultation, with a Schedule from 8:00 a.m. to 3:00 p.m. from Monday to Friday (Original) Una clínica que brinda consulta externa de psicológia y psiquiátrica, con un Horario de 8:00 a 15:00 de lunes a viernes
    1 person found this review helpful 👍

  • 5/5 carhe3 5 years ago on Google
    (Translated by Google) excellent service (Original) excelente servicio
    1 person found this review helpful 👍

  • 1/5 Frank M. 2 years ago on Google
    (Translated by Google) THE WORST TELEPHONE ATTENTION, THEY DON'T WANT TO GO (Original) LA PEOR ATENCIÓN TELEFONICA, NO DAN GANAS DE ACUDIR
    1 person found this review helpful 👍

  • 4/5 Angel Gama J. 4 years ago on Google
    (Translated by Google) Because it feels professional and cost (Original) Porque se siente profesional y por los costos

  • 5/5 Tikka C. 3 years ago on Google
    (Translated by Google) Excelent service (Original) Exelente servicio

  • 5/5 Alondra R. 4 years ago on Google
    (Translated by Google) It is an excellent service in addition to being treated with respect and kindness open 24 hours a day (Original) Es un excelente servicio ademas de que se les atiende con respeto y amabilidad abierto las 24 hrs

  • 4/5 José Teodulo G. 4 years ago on Google
    (Translated by Google) The facilities are first class and accept all people (Original) Las instalaciones son de primer nivel y aceptan a todos las personas

  • 5/5 Mayra L. 3 years ago on Google
    (Translated by Google) They take care of you very well, they are all very kind ❤️? (Original) Te atienden muy bien, son muy amables todos ❤️?

  • 1/5 Saul U. 1 year ago on Google • 1 review
    It's a crappy hospital and they should close it because they don't attend and if you tell them you're going to the emergency room they tell you to find another hospital on your own I wish there was a phone number. Where to report this hospital because those unfortunate people who work there are only receiving a salary that they don't even earn because there aren't even any patients there, they are just wandering around there, I hope they close it so they don't continue to steal the salary they earn.
    11 people found this review helpful 👍

  • 1/5 Carlos Alberto E. 1 year ago on Google • 2 reviews
    I need psychological attention and they denied it to me. It is not possible for them to chatter in favor of family or people, but they deny you a service that, in my perspective, is indispensable. Very bad DIFEM 😠😠😠
    7 people found this review helpful 👍

  • 1/5 ANTONIO V. 1 year ago on Google • 2 reviews
    Appalling!! The consultations are given per month (the first three are only to collect personal data that can be taken in a single visit.) Don't waste your time in this place.
    3 people found this review helpful 👍

  • 5/5 Hefzi b. 1 year ago on Google • 2 reviews
    Professional staff, They provide very good customer service.


Call +52 722 217 2833 Open on Google Maps

Trends



Last updated:

Similar Mental health clinics nearby

Last updated:
()