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AutoZone Auto Parts

Auto parts store β€’ Car battery store β€’ Car accessories store β€’ Tool rental service

πŸ‘ Out of all the years of experience I have in customer service and sales I have never come across such a disrespectful manager. The mangers name is Maria. I called for information on snow chains. I am quite ignorant on the subject and what information needs to be provided. I was asked by Maria what s... People often mention service, customer, battery,


Address

8215 Long Beach Blvd, South Gate, CA 90280

Website

www.autozone.com

Contact

(323) 581-4795

Rating on Google Maps

4.50 (419 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (14) customer (10) battery (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Alma J. 3 years ago on Google
    Out of all the years of experience I have in customer service and sales I have never come across such a disrespectful manager. The mangers name is Maria. I called for information on snow chains. I am quite ignorant on the subject and what information needs to be provided. I was asked by Maria what size tire and I simply said 20. When she asked what was the whole tire information I paused shortly because I was trying to think of the information. I repeated her question to make sure I heard correctly and she proceeded to raise her voice while repeating the question. I replied that she did not need to raise her voice and be discourteous. I completely understand that everyone has bad days but that is no excuse. When I confronted her about her behavior she was quite narcissistic. Someone with that attitude should not be in this type of industry or have a managing position. I was able to be helped by Rafael. He took the time to explain and be thorough. I gave him the correct information and all my questions were answered. I’m glad that there is still people that take pride in their work and treat people with decency. The three stars are for Rafael.
    2 people found this review helpful πŸ‘

  • 5/5 V. G. 4 years ago on Google
    So grateful that I had excellent service at this Auto Zone Location. The best employee Victor was phenomenal, he helped us install our new battery and windshield wiper. They had everything I needed in stock for my much needed oil change. Lots of products on sale or bundle specials. Would highly recommend!!! Thanks Victor

  • 5/5 LUIS N TANIA V. 10 months ago on Google
    Amazing service Omar parts manger exceed in customer service he went beyond in helping me with my truck amazing staff highly recommended

  • 5/5 Ted O. 10 months ago on Google
    Great staff, always ready to help and go the extra mile. Impeccable service as always. 5487 in Southgate rocks!

  • 5/5 GRΔͺΕ Γ‹LĐÅ (. 9 months ago on Google
    Came to buy a battery for my mom's car(Honda Accord). Guy there was super helpful, Very cool way to start my day. Omar if you ever read this you are the Goat 🐐.

  • 5/5 Jorge J. 10 months ago on Google
    I had a great experience at AutoZone of Huntington Park. My cashier NATHAN was very professional and always welcoming everyone. He helped me explaining me differences about some of the products and their quality. Very professional young guy and 5 stars customer service.

  • 5/5 Leonardo De La C. 1 year ago on Google
    Good quality accessories for your car needs

  • 5/5 Stephanie R. 1 year ago on Google
    Omar has outstanding customer service skills; he is helpful, kind and friendly!!

  • 5/5 Meli S. 1 year ago on Google
    Jonathan was such a great help. Changed my wipers for me and cleaned my mirror. Excellent customer service.

  • 1/5 Kassandra V. 1 year ago on Google
    The manager closed the doors at 8:49pm, and was behind the counter, unwilling to open the door. Customer shouldn’t be drive up to autozone thinking that its open when google says closes at 9pm. A waste of time for the customer. A lack of interest for a customer to purchase here.

  • 5/5 Monica M. 1 year ago on Google
    Eliza M was extremely patient with my ignorance regarding my vehicle. She literally provided me with the best service I have received from this store! I definitely will be back when I need support and get it from Eliza M. On your next visit I suggest y'all ask for Eliza. Thank you Eliza!!

  • 5/5 Miguel L. 1 year ago on Google
    Best place where to find the parts for my car always find it and if they don't have it they will help you find a location where they will have it

  • 5/5 Rose V. 3 years ago on Google
    I came into Autozone today for some help with my air conditioning. Rafa answered all of my questions & was so pleasant! He went above and beyond & even went outside to help me! I am so satisfied with his customer service! Thank you Rafa for all you do!! It goes a long way. I will definitely be returning!! Gracias!

  • 5/5 Pablo A. 2 years ago on Google
    Great service reasonable price on parts

  • 5/5 Trina G. 3 years ago on Google
    I just left this place after three other ones where closed on Easter. Victor and Carlos where very helpful in the installation of my car remote battery. Which was very important as i was stranded yesterday because my battery was low. They both had wonderful attitudes and great customer service skills Thanks guys!

  • 5/5 Victor R. 3 years ago on Google
    This year has been tough for all of us so it was a nice surprise to receive such great customer service. Victor F. & Rafael were both super helpful with my purchase of a new battery. From coming out to help me carry the old battery into the store to checking my warranty it was all around great service. I’d recommend anyone to come here especially during these times where some positivity is needed.

  • 2/5 Peter R. 2 years ago on Google
    I shop at other Auto zones but I think this location is πŸ’©πŸ’©πŸ’©πŸ’© compared to other spots. I got called in for a scheduled 'interview' some time back right. So the dude did the phone interview, and what not but wasn't even on site the day of the 'interview'. Wasted gas and energy for dude just to get turned back. They need to conduct better business that was irresponsible from their part but it's all good. πŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌ

  • 5/5 Karen M. 1 year ago on Google
    8.8.22 just returned to this auto zone and again had a wonderful experience. Jose Sandavol was very helpful. I asked help finding a battery for my car keys, he located it and even offered to help change my key battery and showed me how to. Thanks again! Great auto zone experience. Thank you Rafael deojuan for assisting me and answering all my questions with a positive attitude. I really appreciate it!


Call (323) 581-4795 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Recycling
    • βœ“οΈ Batteries
  • Accessibility
    • βœ“οΈ Wheelchair accessible entrance
    • βœ“οΈ Wheelchair accessible parking lot
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ Curbside pickup
    • βœ“οΈ In-store pickup
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery

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