Prices aren't that good compared with Amazon. The staff is helpful, but not really friendly. I had some questions, they answered curtly without being informative.

Don’t ever use cash to buy something here. In case you have to return the item they issue you a check thru the mail if it’s over $25. And good luck talking to them on the phone the first time. What a hassle!!

Great Leslie's the young Hispanic guy and the young lady who works there are concise, knowledgeable and to the point. Restock chemicals here along with other pool supplies just for the good conversation.

The staff at the Pasadena Store No. 2 are knowledgeable, experienced and provide excellent customer service. Giovanni leads his team with a management example of excellence in all areas and his staff follows through to ensure that the advice provided and purchase decisions I make are informed and sound. Carina is always willing to help me find just the right maintenance part or accessory and is there to ensure that our pool water quality is perfect! This location is the absolutely best place to go for your pool supplies! I'm a perfectionist by nature and they never disappoint.

I have been looking for help with my above ground pool for over two weeks on yelp and google but NO ONE services these kinds of pools so I decided to try it out myself. The staff at Leslie's were so helpful they had me set up within minutes. I left the store with a 4 step easy peasy plan for chemical balancing and maintenance. Super easy once I got home and set everything up. Oh, and I got a $15 discount for shopping there. I am the owner of a small business and I will say that I am disappointed with my experience with other small businesses this time round.

Absolutely terrible. They didn't fix the problem after multiple attempts. Would never call me back, would lie to me about what was going on. There are lots of terrible pool repair choices out there, but this was one of the worst.

I called asking for advice for toddler floatation devices and they were completely unhelpful and unknowledgeable. The lady at the store said "all I know is what brands we sell" and refused to offer any guidance and admitted she knew nothing about the different products they sell. As a new mom concearned about pool safety I realized I wasn't going to get anywhere here nor get any useful advice. They are not experts here, they are not serious about pool safety and do not care about customer service.

While the staff is very friendly, I've been waiting for over a month for a replacement part intead of replacing unit with one in stock.

Fully stocked with supplies and very helpful advice. Great, friendly staff

Everything my pool needs. Helpful staff. They always offer to help carry the stuff to my car! Amazing.

Years and years ago I started out as an above pool customer. Gio, Carina and team were helpful year after year. I fell in love with the process of pools. I went and got my CPO license. Began designing pools (I am a landscape designer) and finally progressed to building pools! I still come to Leslie’s Pasadena! I can’t say enough nice things about this store and the team! Xoxoxo it has been a fun journey that they were supportive of the entire way.

The pool cover wore out after a year and a half of use. They replaced it without any questions. Honorable.