1/5 Lukas O. 3 years ago on Google
My
wife
and
I
have
been
trying
for
over
5
years
and
have
finally
gotten
to
a
financially
stable
place
to
pursue
fertility
options.
We
called
a
month
ago
to
set
up
a
consultation
with
Dr.
Steinleitner
for
today,
but
it
had
to
be
over
their
Online
Portal.
We
spent
weeks
fretting
and
worrying
about
the
consultation,
because
we've
never
done
anything
like
it.
We
would
finally
get
some
answers
to
why
it
is
taking
so
long
to
conceive.
We
were
nervous
and
anxious,
but
really
excited.
I
had
to
call
back
a
week
ago
because
I
hadn't
received
instructions
on
how
to
set
up
the
Online
Portal
yet.
I
found
out
that
they
had
ALL
of
our
contact
information
incorrect
-
even
after
I
had
repeated
the
info
thrice
to
make
sure
they
got
it
right.
Finally
they
sent
us
the
info,
along
with
forms
that
needed
signed.
Both
of
us
work
and
have
school,
so
we
couldn't
fill
this
info
out
completely
before
the
consultation.
According
to
their
office
though,
it
wouldn't
be
a
problem.
This
morning,
we
received
a
call
from
a
Restricted
line,
which
was
the
first
red
flag.
The
man
asked
for
my
wife,
helped
her
set
up
the
Online
Portal,
and
confirmed
the
Appointment
for
2PM
on
the
Online
Portal.
The
consultation
would
go
from
2PM
to
2:45PM.
The
office
assured
us
that
we
could
use
the
portal
to
speak
with
the
Dr.
directly
if
we
had
any
questions.
2PM
hits,
and
we
were
awaiting
the
call
on
our
Portal.
By
2:10
we
called
their
office
to
check
and
see
if
we
were
signing
in
right.
We
were
redirected
to
their
"answering
service"
who
must've
had
a
bad
day,
because
she
threw
attitude
at
my
wife
as
if
she
had
done
something
wrong.
The
lady
told
us
the
office
was
closed
and
that
they
couldn't
get
ahold
of
anyone.
We
just
assumed
he
would
be
working
from
home,
so
we
stayed
on
the
Portal.
2:45
hits,
and
I'm
progressively
getting
irritated.
All
of
this
seems
too
fishy.
We
sent
messages
to
the
Dr.
in
the
portal,
but
had
no
response.
The
only
number
we
had
to
call
was
their
answering
service,
and
the
number
THEY
used
to
reach
US
was
on
a
restricted
line.
Finally
3PM
hits
and
I
call
the
answering
service
back
to
see
if
they
can
ask
the
Dr.
why
we
were
stood
up.
After
a
brief
angry
exchange
between
the
lady
and
I,
The
lady
replied
that
the
Dr.
had
"tried
to
call
my
wife,
but
she
didn't
answer.
So
now
we
need
to
call
their
office
again
tomorrow
to
reschedule."
My
wife
is
heartbroken
and
devastated,
because
she
took
vacation
for
this
appointment.
We
did
NOT
receive
a
call
from
the
Doctor.
Even
if
they
got
the
contact
information
wrong,
they
still
could
have
messaged
us
on
the
portal.
We
didn't
receive
a
notification
in
the
Portal,
and
now
we
have
to
pay
for
a
missed
appointment.
Nothing
about
this
Doctor
-
or
his
staff
-
seems
trustworthy.
I'm
legitimately
worried
that
I
even
sent
our
medical
information
to
them,
as
I
have
no
evidence
to
suggest
that
this
office
is
even
legit.
PLEASE
read
this
reviews
before
you
consider
this
office.
I
ignored
the
negative
reviews
as
well,
and
I
even
noted
that
the
positive
reviews
seemed
like
they
were
falsely
written
by
the
staff.
They
were
way
too
ecstatic
about
how
"awesome
and
friendly
the
staff
was"
which
all
the
negative
reviews
contradict.
I
went
against
my
better
judgement,
and
my
wife
is
now
heartbroken
because
of
it.
If
I
could
give
less
than
a
star,
I
would.
8 people found this review helpful š