Alex Steinleitner MD Inc image

Alex Steinleitner MD Inc

Doctor ā€¢ Fertility clinic ā€¢ Reproductive health clinic ā€¢ Fertility physician

šŸ˜ We started going here after realizing we needed more help than a regular OB GYN can give me. Initially we were so excited that we felt like we were finally getting someone to help us. In the 4 months that I was a patient here, we literally never met or even spoke to the Dr. himself which was off put... People often mention office, Steinleitner, doctor, call, staff, Portal, process, wife, time, recommend,


Address

127 Casa St, San Luis Obispo, CA 93405

Website

ccfertility.com

Contact

(805) 543-2228

Rating on Google Maps

3.80 (31 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8ā€ÆAM to 5ā€ÆPM
  • Friday: 8ā€ÆAM to 5ā€ÆPM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8ā€ÆAM to 5ā€ÆPM
  • Tuesday: 8ā€ÆAM to 5ā€ÆPM
  • Wednesday: 8ā€ÆAM to 5ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: office (13) Steinleitner (11) doctor (10) call (8) staff (8) Portal (7) process (7) wife (6) time (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lukas O. 3 years ago on Google
    My wife and I have been trying for over 5 years and have finally gotten to a financially stable place to pursue fertility options. We called a month ago to set up a consultation with Dr. Steinleitner for today, but it had to be over their Online Portal. We spent weeks fretting and worrying about the consultation, because we've never done anything like it. We would finally get some answers to why it is taking so long to conceive. We were nervous and anxious, but really excited. I had to call back a week ago because I hadn't received instructions on how to set up the Online Portal yet. I found out that they had ALL of our contact information incorrect - even after I had repeated the info thrice to make sure they got it right. Finally they sent us the info, along with forms that needed signed. Both of us work and have school, so we couldn't fill this info out completely before the consultation. According to their office though, it wouldn't be a problem. This morning, we received a call from a Restricted line, which was the first red flag. The man asked for my wife, helped her set up the Online Portal, and confirmed the Appointment for 2PM on the Online Portal. The consultation would go from 2PM to 2:45PM. The office assured us that we could use the portal to speak with the Dr. directly if we had any questions. 2PM hits, and we were awaiting the call on our Portal. By 2:10 we called their office to check and see if we were signing in right. We were redirected to their "answering service" who must've had a bad day, because she threw attitude at my wife as if she had done something wrong. The lady told us the office was closed and that they couldn't get ahold of anyone. We just assumed he would be working from home, so we stayed on the Portal. 2:45 hits, and I'm progressively getting irritated. All of this seems too fishy. We sent messages to the Dr. in the portal, but had no response. The only number we had to call was their answering service, and the number THEY used to reach US was on a restricted line. Finally 3PM hits and I call the answering service back to see if they can ask the Dr. why we were stood up. After a brief angry exchange between the lady and I, The lady replied that the Dr. had "tried to call my wife, but she didn't answer. So now we need to call their office again tomorrow to reschedule." My wife is heartbroken and devastated, because she took vacation for this appointment. We did NOT receive a call from the Doctor. Even if they got the contact information wrong, they still could have messaged us on the portal. We didn't receive a notification in the Portal, and now we have to pay for a missed appointment. Nothing about this Doctor - or his staff - seems trustworthy. I'm legitimately worried that I even sent our medical information to them, as I have no evidence to suggest that this office is even legit. PLEASE read this reviews before you consider this office. I ignored the negative reviews as well, and I even noted that the positive reviews seemed like they were falsely written by the staff. They were way too ecstatic about how "awesome and friendly the staff was" which all the negative reviews contradict. I went against my better judgement, and my wife is now heartbroken because of it. If I could give less than a star, I would.
    8 people found this review helpful šŸ‘

  • 3/5 Melissa T. 3 years ago on Google
    We started going here after realizing we needed more help than a regular OB GYN can give me. Initially we were so excited that we felt like we were finally getting someone to help us. In the 4 months that I was a patient here, we literally never met or even spoke to the Dr. himself which was off putting. My partner was not allowed in during the endometrial scratch procedure, which was the first time we had ever been to this office. The Nurse tried to joke with us about how "sad" he looked when she snapped at him and put out an arm to stop him from coming back with me. They botched my endometrial scratch by not taking enough tissue, held up the jar where I could see it, and tried to distract me by complimenting my eye color which was kind of weird. The office itself is very old feeling, equipment is outdated, and the exam room was crammed with equipment to the point where it felt like i was in a storage area. The sperm sample collection area is in the only restroom. It's an armchair off of the main hallway. . The lack of compassion regarding my partner and then the botched test with little apology made us seek another office. I understand mistakes happen since Nurses and Doctors are people too, but I really did not want to go through that ordeal again and have to waste more time waiting around for results. All in all while the NP was super nice, and the website is a good interface, we just felt like they were very impersonal and not a good fit for us. We switched to SB fertility center and the difference between the two offices is night and day.
    8 people found this review helpful šŸ‘

  • 5/5 Tania H. 3 years ago on Google
    Iā€™ve been going to Dr. Steinleitnerā€™s fertility clinic for the past 2 years and I truly have nothing but good things to say about him and his staff! My husband and I have to drive 3 hours each way for every appointment, and there are certainly other clinics closer to where we live, but we feel itā€™s totally worth the trek. Right from the first consultation, we knew Dr. Steinleitner was who we wanted to work with on our fertility journey. Everyone who works at his clinic is so kind and makes me feel like a valued patient and not just a number or a dollar sign. Roman, who runs the front desk, has always made me feel especially welcome, greeting me by name when I arrive. My appointments are always on time and I never have to wait too long to see the doctor. More importantly, my questions are always answered promptly when I message the doctor or my cycle coordinator though the patient portal. In person, Dr. Steinleitner is warm and gregarious with a great sense of humor, but he tells it like it is and doesnā€™t sugarcoat things, which I appreciate. He makes sure we understand both the challenges and the facts behind each procedure, but he is very confident and experienced and I trust him fully to give us the best results possible. Heā€™s also conscious of how expensive this process is and he never pushes for unnecessary expenses. Even the medications are ordered from a low cost pharmacy to save us literally thousands of dollars. IVF is an emotional, expensive, and physically demanding process, so itā€™s important to go someplace where you feel fully supported. And if youā€™re on a budget like we are, but still want quality care and a doctor who really does everything he can to make it work, I canā€™t recommend Dr. Steinleitner enough!
    5 people found this review helpful šŸ‘

  • 4/5 Monica K. 3 years ago on Google
    I had a great experience over all with this office. I am pregnant now with my first child with one round of Ivf. Dr was very clear throughout the process and open for questions, love the fact that i can message the doctor whenever to ask any questions. Only cons I would say is what Iv seen and heard with many fertility clinics. You really have to look out for yourself, offices have many patients, staying on top of your appointments, making sure they have confirmed, making sure you have the medications you need that they have listed, so really not just rely on the office, be your own doctor. I would still highly recommend this dr, the egg retrieval was a smooth surgery, everything went very well throughout my first Ivf cycle!
    3 people found this review helpful šŸ‘

  • 5/5 dalia s. 1 year ago on Google
    Dr. Steinleitner was incredibly helpful and supportive throughout the entire process, which took place over the course of a little more than two years and included many highs and lows. We now have two lovely, healthy baby boys(twins) as a result. I wholeheartedly endorse his services.
    1 person found this review helpful šŸ‘

  • 5/5 zintia p. 1 year ago on Google
    Me and my husband want thank Dr. Alex and his stuff for all he has done for us. My husband is very great full for our daughter that is coming soon. God bless you. He was a Doctor that spook to me very clear about the outcome of the treatment and everything work so perfect for us that like a said I am expecting my baby.. I really recommend him if you are going to consider IVF.. on my first try I got pregnant.. just the one embryo.. On April 7 2022 we had the pleasure to meet our baby girl, God bless you Dr. Alex. Her name is Zintia Maya Guillen she going to be 3 months already.
    1 person found this review helpful šŸ‘

  • 5/5 Satina C. 5 years ago on Google
    Dr. Steinleitner and his staff are AWESOME!! He tells you like it is and is always straight forward with you. They are all compassionate and rooting for you to make your dreams of being a parent a reality and I am happy to say he did that for me and my husband!!! I would recommend him to ANYONE and will if anyone ever asks me!
    1 person found this review helpful šŸ‘

  • 1/5 Jainee H. 1 year ago on Google
    Run. Save your self and your money! This doctor put me through two ā€œfailedā€ rounds of very expensive meds and charged for visits and ultrasounds on top of his up front fee. He sat me down in his WAITING ROOM AREA to tell me he used all his tricks and I was a lost cause, that I needed to lose weight, that it was my fault the rounds failed, that I had PCOS (which I donā€™t), that even if I did lose weight my eggs would be bad. He made matters worse by telling me that I ā€œlook like a nice person who plenty of people would want to donate eggs toā€ and then proceeded to tell me to use my daughter in laws eggs since they just had a child, (I was 18 when I had him, I am now 40) my son is 21. All of this was in his waiting room! No privacy AND he never allowed my partner to be present. I was alone when he said these things to me. I cried, no, I bawled my eyes out and felt utterly crushed. His words left emotional damage. I thankfully was in a support group for IVF over 40 and they all encouraged me to get a second opinion. That second opinion led me to a phenomenal doctor that was able to effortlessly retrieve 20 mature eggs, which 18 fertilized, then 13 made it to blasts, and we have two perfectly healthy embryo babies on ice as I type this. All while my supportive partner got to be by my side! Turns out it wasnā€™t me, it was the inept doctor with horrific bedside manner. Please go somewhere else. If he tells you to use donor eggs, or that you have PCOS go get a second opinion! Donā€™t give up! There are more effective and kind doctors out there.

  • 5/5 lilibeth n. 2 years ago on Google
    I couldnā€™t be happier with my experience at Dr. Steinleitnerā€™s office. I started the process 2 years ago. Itā€™s a lengthy process but thanks to him and all of his professional staff they made the process a lot easier. And thanks to all their help I didnā€™t have to do IVF just the injections and medication and I gave birth to a healthy baby boy last month. I couldnā€™t be more thankful for everything they did for me. I would one hundred percent recommend this place.

  • 5/5 Celeste D. 5 years ago on Google
    Dr. Alex Steinleitner is such an experienced and knowledgeable doctor! He is very professional and truly cares about his patients. I was fortunate enough to get pregnant my first time with mini IVF treatment because of his knowledge and care for me as a patient. I am grateful to him and his staff for making this dream come true.

  • 5/5 Josh W. 1 year ago on Google
    Iā€™ve been working with Dr. Steinleitner and his team for some time now and theyā€™re wonderful. Always respectful and prompt to help in any way.

  • 5/5 Carla M. 1 year ago on Google
    His staff an himself are so amazing and friendly . He gave me hope when I had none . I am forever greatfull for the opportunity of becoming a mother. With out his help motherhood would of been impossible for me .

  • 5/5 Jagjit S. 6 months ago on Google
    Best ivf doctor in san luis County area Dr alex help us out very well and Gave us good advice tell every thing in detail and finally we have best results it's take time patience and try not to get angry in this procedure we have to be relax

  • 1/5 Virginia Y. 8 months ago on Google
    I was a patient of Dr. Steinleitner years ago when he first opened his clinic in Fresno, CA. My experience was terrible. I will never recommend his services to anyone.


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