Booked a room online w Ac (aire condicionado). Arrived to find they wanted to charge me triple for the AC. As it was 10pm I didn’t have much choice. Lady was super rude. Honor your reservations on Agoda! It’s not my fault, it’s yours.

First of all after arriving at midday the weather being stifling hot, this fleabag hotel doesn’t allow me into my room because it isn’t check in time, then they tell me that I booked for a “ventilated room’ ( meaning no air conditioning!!), once in the room the safe box is inoperable and even though they offer wifi THERE WAS NO WIFI! Then I find out their pool is out of order under maintenance that would not be ready until the following week. The room itself is incredibly bleak with no lamps but bare light bulbs!! The room was dirty and the entire complex is in desperate need of renovation. Next door to this fleabag is a nicer hotel that offers room at the same rate!! The reviews here are suspicious because THERE IS A LOT WRONG WITH THIS HOTEL.

This is a very old hotel. My particular room was not in very good condition and the electrical plugs near the bed wouldn't take a device. I looked in other rooms being cleaned and saw better rooms. No hot water and poor water pressure Right across from the beach although currently blocked from access. Very close to restaurants and cafe's. The included breakfast was not very good

This hotel is across the street from the beach. The price is low and the pool is clear and clean. A cooked breakfast is included and the room has a small refrigerator and flat screen TV.

Well , went in and asked reception for a room . Was told price etc but would have to wait till it was cleaned . Went back and new girl jacked up the price . I have stayed there before . Foreigners watch out. Collected my bag and left . Hotel 20 meters away matched original price . Silly attitude.

old style 1970 hotel accross the street from beach and 5 min walk from old town bars and clubs aslong you dont mind old furniture..but very clean safe for family too great pool

Try the Spa the ladys working there will take years from your shoulders pains...👍😎👍

good hotel, nice pool. They are very helpful and try to give you a good stay there. I wanted to change my room, it was no problem and i didnt have to pay extra. They let me store my backpack for a day when I didnt have a room anymore without extra cost. The location is perfect, with a beautiful view on the ocean from the shared balcony. I would definitely come back.

Nice location. Rooms are comfortable. The breakfast was very poor.

The rooms are all different, some with a foam bed, some with firmer ones, some with a fan others without, some with a window, some with nicer showers. The street is noisy so don't get a front room. I had to change twice before finding a comfortable room. The whole hotel is full of artwork! Breakfast was very simple, eggs made to order, non-toasted bread, coffee and juice. The pool was clean and as advertised. The hotel is right across from the beach.

4.5 stars. Great location, across from the city beach so the air tends to be clean. There are many worthwhile bars, restaurants and markets within easy walking distance. Tourist prices abound in the immediate vicinity but walk five blocks and you'll find Colombian prices. The room itself was small and a touch rundown but the hotel in general was nice with chairs on patios overlooking the ocean and a small swimming pool. If I return to Santa Marta I will stay here again.

Hotel okay, although rooms very dark, fan only has one speed (super strong) and shower very weak. Laundry is an absolute rip off, charging 2,500 for a single sock, 3,000 for a panty. Communication and handling of issues very poor.

Great location on the beach in the heart of Santa Marta's historic district. The room was simple but clean and quiet, and had very comfortable beds with firm mattresses and crisp ironed sheets.

Nice hotel room with sea view !

Loved this hotel. Clean, good service and convenient for all places in the historic district of Santa Marta.

Took COP 20,000 cash from me for "taxes". O later found out they weren't entitled to do this as my online booking cost covered everything. They aren't giving the money back! A bunch of liars