Magic Tour Colombia - Tour Operador Ciudad Perdida Colombia image

Magic Tour Colombia - Tour Operador Ciudad Perdida Colombia

Tour operator Tour agency Sightseeing tour agency

One of the Most Reviewed Tour operators in Santa Marta


Address

Cl. 17 #3-69, Comuna 2, Santa Marta, Magdalena, Colombia

Website

magictourcolombia.com

Contact

+57 317 6792441

Rating on Google Maps

4.50 (388 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: tour (54) great (34) guides (33) trek (33) Magic (33) amazing (30) recommend (30) experience (29) people (22) guide (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Veronica W. 3 months ago on Google • 3 reviews New
    I was part of the tour with a couple other people who were on the same tour as me (Thomas L & Aline Y) and I wanted to give my two cents: We were in the van on our way to the start of the tour when a woman with her Pomeranian dog (9 years old- she told us all) came aboard because she was very adamant the dog could handle it. I will say, despite the owner of the dog’s issues our tour guides were INCREDIBLY patient with her and the fact that many tour guides, people in the group, and people out of the group had to make sure her dog was okay and was able to make it up and down the trek. (If I can add a video I will because it was ridiculously funny that we had to take care of the dog) The tour itself was amazing. Our guides Stiwen and Luz Mery were incredibly knowledgeable about the indigenous culture and about the land we were treking. While my friends and I are not vegan, we never felt rushed on the tour itself. We thought that food was decent for what it was. We’re out in the middle of the jungle and we were not expecting much. If you are vegan, I would consider asking the tour about what the vegan options are and make sure you are adequately prepared. But we also were treating the tour guides and everyone around us with respect. As someone who does not hike very often, I will say the trek is hard. Uphill I was very challenging and I struggled a bit. But as I said earlier, the tour guides and those around me were very supportive and generous. If you are someone who is not used to long hikes and treks this may be difficult for you. Overall I LOVED this company itself. Luz Mery and Stiwen were so kind and educated. They made sure we very comfortable and were incredibly patient. Just make sure you check the website and bring the necessities listed (change of clothes, a TOWEL, sunscreen, bug spray, etc). My friends and I had an amazing time. I would recommend it to anyone who is willing and able to do this trek!!
    3 people found this review helpful 👍

  • 5/5 Stijn F. 1 year ago on Google • 354 reviews
    One of a handful of official hiking agencies that arrange Ciudad Perdida treks. Definitely recommend them. The guides and staff are professional, passionate and responsive. The trek itself is an absolute must when visiting Colombia. The 4 days are intense, but for experienced hikers I would say it's a moderate difficulty level. The views along the way are spectacular and the historical site itself exceeded my expectations.
    1 person found this review helpful 👍

  • 1/5 Selene R. 4 years ago on Google
    (Translated by Google) COMPANY SCAM! SCAM! DO NOT RESERVE WITH THIS AGENCY! We paid € 150 for three tours to visit the PNN Tayrona. The day of the visit they leave us lying at the entrance of the park for 4 hours without any explanation (many lies and cartoons, yes) until in the end we get tired of knowing what the problem is with the entrance and park officials They confirm that there are no tickets available from three days ago. The agency knew perfectly well that we would not enter the park but they decided to charge us the tours anyway. After losing almost the entire day we request the refund of the amount or at least part and refuse to return anything. Despite the police coming to the agency, we didn't see any pennies of the money that they scammed us. (Original) ESTAFA DE EMPRESA! SCAM! NO RESERVAR CON ESTA AGENCIA! Pagamos 150€ por tres tours para visitar el PNN Tayrona. El día de la visita nos dejan tirados en la entrada del parque durante 4 h sin ninguna explicación (muchas mentiras e historietas, eso sí) hasta que al final por cansancio nos interesamos por saber cuál es el problema con la entrada y funcionarios del parque nos confirman que no hay entradas disponibles desde tres días atrás. La agencia sabía perfectamente que no entraríamos al parque pero decidieron cobrarnos los tours igualmente. Tras perder prácticamente el día entero solicitamos la devolución del importe o al menos de una parte y se niegan a devolvernos nada. A pesar de venir la policía hasta la agencia, no vimos ningún céntimo del dinero que nos estafaron.
    2 people found this review helpful 👍

  • 1/5 Markel R. 4 years ago on Google
    (Translated by Google) FRAUD! SCAM! DO NOT RESERVE WITH THIS AGENCY! We spent € 150 on three tours to visit the Tayrona PNN. The day of the visit they take us to the park and after 4 hours of waiting and many lies, they tell us that we cannot access because there are no tickets available (the agency knew from the first moment). The money is not returned to us despite having claimed it even with the Colombian tourism police present (the police thing has been a theater). (Original) ESTAFA! SCAM! NO RESERVAR CON ESTA AGENCIA! Nos gastamos 150€ en tres tours para visitar el PNN Tayrona. El día de la visita nos llevan al parque y tras 4 horas de espera y muchas mentiras, nos dicen que no podemos acceder porque no hay entradas disponibles (esto lo sabía la agencia desde el primer momento). No nos devuelven el dinero a pesar de haberlo reclamado hasta con la policía de turismo colombiana presente (lo de la policía ha sido un teatro).
    2 people found this review helpful 👍

  • 4/5 Carl M. 9 months ago on Google • 432 reviews
    Miguel and Jhon took great care of us throughout the trek - we had a lot of laughs. The food was mainly muy rico - cheers chef! The juices were watery. The hot chocolate and coffee were delicious. The translator on the other magic tour group was excellent! He should be the standard. What would make this better is if we stopped for more group pics - I noticed that the Expotour did this often. This is worthwhile doing for marketing the tour and for the people on the pic to have great pics which they themselves will use on reviews etc

  • 5/5 Laura Kristine Tobiassen G. 5 months ago on Google • 4 reviews
    We had an amazing 4-Day hike to Ciudad Perdida with Magic Tours. Though it was challenging, the group and our guides managed to keep our spirits high the whole way through. The camps were great, we slept in bunk beds with good mosquito nets, had access to toilets and showers as well as the possibility to swim in the river after a long day of hiking. All of our questions about the city, indigenous culture and the area in general were answered in great detail by Saul and translated to English by Jay. The two were a perfect guide-pairing. Last but not least we had amazing food and snacks every day thanks to chef super Carmen. This hike is definitely a bucket list moment and once in a lifetime experience! Would highly recommend. Big thanks again to Carmen, Saul and José from Venezuela.
    1 person found this review helpful 👍

  • 1/5 Félix Roa A. 4 years ago on Google
    (Translated by Google) FRAUD! SCAM! DO NOT RESERVE WITH THIS AGENCY! We have spent € 150 on three tours to visit the PNN Tayrona (we are a family). The day of the visit they take us to the park and after 4 hours of waiting and many lies, they tell us that we cannot access because there are no tickets available (the agency knew from the first moment). The money is not returned to us despite having claimed it even with the Colombian tourism police present. (Original) ESTAFA! SCAM! NO RESERVAR CON ESTA AGENCIA! Nos hemos gastado 150€ en tres tours para visitar el PNN Tayrona (somos una familia). El día de la visita nos llevan al parque y tras 4 horas de espera y muchas mentiras, nos dicen que no podemos acceder porque no hay entradas disponibles (esto lo sabía la agencia desde el primer momento). No nos devuelven el dinero a pesar de haberlo reclamado hasta con la policía de turismo colombiana presente.
    1 person found this review helpful 👍

  • 5/5 Jessica H. 4 years ago on Google
    We did the lost city trek with Magic Tours and they were without a doubt utterly brilliant. Great meals and snacks, Wolf our translator was wonderful, as was our guide Nelson. The accommodation on the trek is basic but clean and everywhere had a pool/stretch of river to cool off in at the end of the day.
    1 person found this review helpful 👍

  • 5/5 susanne g. 4 years ago on Google
    We did the 3 day / 2 nights Lost City tour and were very happy ! ( only family of 4 p. ) Our guides Nelson & Abraham were very careful, caring, informative & always a big smile. Nelson was quick cutting a walking stick when my knee decided to give me grief, many thanks ! The little rest stops with fresh fruits were the best snacks !!! Meals were always great but a little too big for me. I can highly recommend Magic Tours to organize & guide your tour. ( don’t underestimate the hike !!! )
    1 person found this review helpful 👍

  • 2/5 Y Z. 1 year ago on Google
    The only reason I give 2 stars is because the vehicle 🚗 they use to go and back to the start of the lost city trail is uncomfortable 🥴. 6-8 people setting in the back of the jeep for few hours each way. After these trips you get back pain because of the bumpy road. The driver doesn't care. On the way back to the city on the last day of the trip the driver drove like a crazy, overtaking cars dangerously and almost causing an accident. No seat belts. Besides that, the guides were very nice and the food was very tasty and the accommodation was very nice even though there were unclean sheets and blankets in the accommodation.
    1 person found this review helpful 👍

  • 5/5 Lau W. 4 years ago on Google
    (Translated by Google) Thanks to Maron, Abraham, Jonathan, Blanca And the Junior Chef. An example of an organized team and above all a spirit of mutual aid and comfort, rich in explanation and respect for nature. I recommend Magic Tour without hesitation. It is magic to leave with this agency. (Original) Merci à Maron,Abraham,Jonathan,Blanca Et le chef cuisinier Junior. Un exemple d équipe organisée et surtout un esprit d entraide et de réconfort et riche en explication et en respect de la nature. Je recommande Magic Tour sans hésitez. C est magique de partir avec cette agence.
    1 person found this review helpful 👍

  • 5/5 Georgiy O. 4 years ago on Google
    They not only an amazing agency, they’re great people too. I forgot my wallet with over 700€ in it in one of the camps while hiking. They found it and sent it down from the mountains with all the money! Really amazing agency, highly recommend.
    1 person found this review helpful 👍

  • 5/5 Stephanie F. 2 years ago on Google
    Really professional tour company that is one of 3 or so authorized to bring visitors to Ciudad Perdida. You must link in with a tour group to take the trek, and interfacing with other groups along the route, all appeared very professional, safety-oriented and organized. The trek itself is pretty accessible to all reasonably fit people, but was a challenge. Juan Carlos was our guide and he did an amazing job-- I did the trip with my 3 kids aged 10, 8 and 5 and he was incredible with them. I speak Spanish but agree with John you should confirm ahead of time that your guide is fluent in English if you're not a Spanish speaker-- they have a mix of bilingual and Spanish-only guides, so make sure to ask. You will be in great hands though with Magic-- wonderful people, good food and overall a totally life-changing experience doing this trip. Highly authentic and not over-touristed.
    1 person found this review helpful 👍

  • 5/5 Luz V. 4 years ago on Google
    (Translated by Google) I hired Magic Tours for the tour of Playa Cristal and Cabo San Juan, all very well, very punctual, comfortable transportation, friendly, if I recommend them. (Original) Contraté Magic Tours para el tour de Playa Cristal y Cabo San Juan, todo muy bien, muy puntuales, transporte cómodo, amables, si los recomiendo.👌😊
    1 person found this review helpful 👍

  • 5/5 The Stone A. 4 years ago on Google
    Loved the lost city tour! The experience was incredible. It’s a tough 4-days but so rewarding. Our guides were amazing and very informative! Thank you Brian, Maron & Blanco.
    1 person found this review helpful 👍

  • 5/5 Mathieu D. 4 years ago on Google
    We just finished the 4 days trek to the lost city and want to commend the agency for its professionalism, from the booking process to our questions before and organising transportation after the trip. During the trek, our guides José García, Abraham, Guigui and Brian have been amazing by taking excellent care of us, managing a big group and facing challenges in the nicest way.
    1 person found this review helpful 👍

  • 5/5 Britt M. 4 years ago on Google
    I had researched other tour companies providing the Lost City trek and Magic Tours seemed to be best, and I'm really glad we chose it. Our guides Nicolas, Jesus and Juan Carlos were always positive, enthusiastic, encouraging and light-hearted - nothing was a problem for them and they seemed to enjoy the experience and were chatty and engaging with the group participants the whole time. Nicolas was the local guide and very knowledgeable about the area, sharing some of his own story, and both he and Jesus, the translator, were passionate and knowledgeable about the area's history. We were so lucky to get great weather - overcast on the first day that has little shade, and at no point walking in the rain. We only had to do one river crossing and the bugs that everyone talks about were almost non-existent, though I do recommended treating clothes and gear with permethrin as we did, and using picaridin 20% bug repellent spray which is better for preventing ticks, as effective as DEET, and won't destroy your gear so you can use it on clothes. Our stuff dried out OK overnight... really, we were so lucky. Our group of 17 was good-humoured bunch from all over the world and everyone seemed to enjoy the experience. Food was great, water provided was great, sleeping was OK (couples had to share beds and some people had to take hammocks) but overall the experience really surpassed my expectations - I'd freaked myself out about it from reading blog posts by bloggers who are maybe trying to sound more hardcore? and reviews on here that made it sound incredibly tough. Honestly, I have a desk job and do only pilates as exercise in my day-to-day life and found it really doable - challenging but not so bad that I had to dig really deep mentally. (Of course the nice weather made a massive difference!) The one thing I wish we'd known: you can request to get collected from Tayrona National Park, instead of being collected from Santa Marta. And, you can go straight from the trek's beginning in El Mamey to Minca or Palomino etc - other places in the area - rather than go back to Santa Marta. SM is such a unpleasant place it is best to avoid at all costs in my opinion. I would recommend this tour company and trek to anyone with an average level of fitness and a good attitude. Thank you Nicolas, Jesus and Juan Carlos for everything.
    1 person found this review helpful 👍

  • 5/5 Juan C. M. 4 years ago on Google
    (Translated by Google) You can book tours to Lost City, and Tayrona. (Original) Puedes reservar tours a Ciudad Perdida, y Tayrona.
    1 person found this review helpful 👍

  • 5/5 Chase V. 9 months ago on Google • 77 reviews
    Eliana & Ramon and the rest of the crew were excellent. Accommodations were to be expected, food was good there is plenty of it, the hike is great. I highly recommend going to the lost city through this agency. Remember to bring hiking boots! Clean bed for everyone each day when we arrived at camp. Felt 100% safe the entire time, the hike is steep at points, river is strong ect. This agency watches out for you!

  • 5/5 Caitlin W. 4 months ago on Google • 36 reviews
    Experience of a lifetime. I did the 4 day 3 night Lost City trek, and couldn’t have been more happy with it. The layout of the days (hike time, breaks, difficulty) was perfect. The food was delicious and tons of it (snacks and meals, local and fresh). The accommodations had everything you needed. Our guides (Magaly and Tyson) were so kind and full of knowledge that they were keen to share. And most importantly, the experience of the lost city, the tribes and culture, and the mountains was an absolutely magical. This is a must do if if in Colombia!! Note: the trek is challenging and not for the faint of heart, but so worth it

  • 5/5 Paula L. 4 months ago on Google • 26 reviews
    Absolutely recommended!!! Magic Tour organised a dreamy trip to Punta Gallinas - Guajira Our guide and incredibly skilled driver, Diomedes, took excellent care of us during the trip He explained all the cultural subtleties we needed to know to visit Wayuu territory. He was highly professional an overall kind human being The desert and beaches were INSANE! So beautiful! We will forever hold warm memories from this trip - pictures can’t capture how beautiful it was! You need to see it to believe it We can’t thank Diomedes and the team at Magic tour enough ❤️ We will absolutely recommend to friends and family

  • 5/5 Michael S. 5 months ago on Google • 7 reviews
    Can not recommend Magic Tours more highly! We used Magic Tours for our Lost City Hike. The guides are amazing. We had Jose (J from Venezuela, as he referred himself), Saul (the local guru and hiking machine!) And of course our amazing chef Carmen. J was our spanish to English translator and had an amazing attitude, he was a lot of fun. As mentioned Saul is the local guru and has a great relationship with the local indigenous people that occupy the areas surrounding the lost city. Saul provided amazing insight in to the daily routines, the spiritual connections and the past 40 to 50 years or development with the indigenous people. Carmen was the amazing chef that cooked our tour ground 5 star meals deal into the jungle. It's amazing how great the food was considering how far from civilization we were. The hike it's self was most likely made a lot easier with the constantly rain we encountered. It really kept the days cool which was nice because we had read horror stories about people suffering from heat stroke and heat exhaustion on this hike. (This isnt to say its an easy hike, its 58.8km of up hill and downhill, the rain creates huge mud pits and there are many water crossing. This hike isn't for the average sunday 5km walker. Read blogs and talk to magic tours about the difficulty level before booking) The camps are great, beds are comfortable and as I mentioned the food in amazing, we never went hungry, I honestly didn't finish one entire meal which is uncommon for me. The meals are huge!! The views are worth the 4 day hike!

  • 3/5 Jose S. 4 months ago on Google • 4 reviews
    The experience is very nice, but the team responsible for the translation that accompanies you on the trip is quite arrogant and they change the translation of the guides and the natives with whom you talk there. Especially a boy with long curly hair. It's a shame that the human team fails, because the experience would be a 10

  • 5/5 Alice F. 2 years ago on Google
    I just cam back from the absolutely amazing 4 day trek to the „Lost City“ with Jose Garcia (guide) and Jesus Duque (translator) from Magic Tours. The two make a great team and go out of their way to make the tour the best experience for you. Our group was compiled of some very fast and some slow hikers, nonetheless Jose and Jesus kept everybody happy and made the hike an exceptional experience for all of us. Jose seems to know everything and everyone in the area and Jesus is such an attentive person. On our last evening both gave a mini concert for everyone in the camp, which was such a unique thing to do! I definitely recommend doing the tour with them. The tour is very well planned, the food is freshly cooked and plentiful (you get three meals a day and fruit snacks in between). The vegetarian meals are actual meals and not just side dishes.

  • 4/5 Katsina C. 4 years ago on Google
    (Translated by Google) The guides and cooks are the best, their human quality, their availability is unmatched (Original) Los guías y cocineros son lo mejor, su calidad humana, su disponibilidad es inigualable

  • 5/5 Pol De S. 4 years ago on Google
    We had a great tour to ciudad perdida!

  • 5/5 Marie B. 1 year ago on Google
    Our Lost City experience with Magic Tour was out of this world. Brian and Saul were fantastic guides. They looked after us so well and were great fun. Despite the rain (be well prepared during rainy season) we thoroughly enjoyed the hiking. The scenery is so beautiful, so many mountains, rivers and waterfalls. They feed you SO well and all of the camps we stayed at had beds with mosquito nets, flushing toilets and showers.

  • 4/5 Marc O. 4 years ago on Google
    Thanks for great experience! The guide had over 30 years experience and knew a lot of the history of the region and indiginous. We felt really save with him. Juan Carlos (Rambo) + Translator Juan and the cook many thanks for this. Had a great time + a lot of laughs. Dont be affraid for the weather, u wil survive it with them.

  • 5/5 Angie U. 1 year ago on Google
    Went on a 4 day lost city tour and it was one of the most amazing experiences. Wilson our guide was so extremely knowledgeable of the area and was the most kind and helpful person during the entire hike. Our translator Toni was also amazing & Jesus cooked our meals each day and it was probably some of the best food I’ve ever had. Overall such a great experience and i would recommend it to anyone. You don’t have to be skilled in hiking to participate in this awesome adventure!

  • 5/5 Mary B. 1 year ago on Google
    We did the lost city trek with magic tours, it was simply amazing. Our guide Wilson was my favourite guide to date. He was there from the beginning..more than 35 years, his stories were mind blowing. The attention to detail by all the staff was unreal..i really felt the love they have for this place and their job. I cant recommend this enough...it was once in a lifetime experience..book it through hipilandia and you get a free night stay before and after the tour. The staff in the hostel were so helpful and extremely nice. Thank you so much for everything

  • 5/5 Lisa S. 1 year ago on Google
    Amazing experience! The guides El Mono and Jose Garcia, the translator Oscar and Sandra the cook were really doing everything to provide us the best experience! Delicious food, comfortable beds in the camps, interesting insights about the history of the Ciudad and indigenous people who are still living in the area around the Ciudad, amazing views and scenery to hike through, .. We did the 4 days trek and were sweating a lot but in the end was totally worth it! I highly can recommend Magic tours, the whole organization was perfect and we had so much fun, I really enjoyed that trip !

  • 5/5 Elaine M. 1 year ago on Google
    Incredible experience- From the first communication to the final send off was true hospitality, friendly and well executed. The entire trip is an experience & the local connection with the indigenous people and their culture is integrated so well. The Food, staff, bedding, cleanliness is truly taken care for. The lost city is not to be missed. Thank you Juan Carlos, Jeremy, speakers and guides from the indigenous tribes, Chef, driver, office team, job well done

  • 5/5 Albert H. 1 year ago on Google
    Guide Laura and her brother were the best. We did the four days Lost City trek. It was exhausting but incredible.

  • 5/5 Dion C. 1 year ago on Google
    I loved this tour and the organization. The Ciudad Perdida hike is amazing and the people from Magic Tour are really kind and helpful. Marron knows a LOT about the environment and the indigenous people and is a great weatherman ;) He brought us happy and safe to every camp just before it started raining! Don’t hesitate to book with this organization.

  • 5/5 Nils B. 2 years ago on Google
    We had a wonderful adventure trip to the lost city. Our guides Jesus and Abraham were very nice, helpful and funny. They taught us a lot about the history and the indigenous people on the way. Sandra the chef on our tour was amazing as well as the (vegetarian) meals she cooked everyday. I can highly recommend the tour and as well magic tours as long as you are in a good physical condition because it’s quite a walk through the jungle!

  • 5/5 Andrew C. 1 year ago on Google
    Fantastic agency. Highly recommend for the lost city trek. They really looked after us.

  • 5/5 Eavan F. 1 year ago on Google
    Out of this world experience on the lost city trek, with the BEST guides in the business -Santos and Pedro. Incredibly knowledgeable, good humoured and generous with their time and experiences I truly feel so lucky to have had them with us. They looked after us supremely well always making sure we were happy and comfortable. Hugely grateful as well to everyone running the camps for doing such a brilliant job , cooking up a storm (honestly can't recall a time I was better fed !!) morning noon and night, despite some tricky weather conditions cutting off electricity and water at times . Hike itself is not for the faint hearted but it's incredibly rewarding and very manageable with a pretty decent fitness level, just make sure to bring plenty of insect repellent and expect and accept any (and all) weather conditions

  • 5/5 Julia Z. 1 year ago on Google
    I highly highly recommend this tour and agency. The tour itself is a great adventure. We hiked through the most beautiful landscape up into the jungle of Sierra Nevada. The ciudad perdida is a very impressive place located in the middle of this mighty jungle and leaves you in awe. The Tourguides and Team are amazing. Great guides that make you always feel safe and well protected who shared a lot of historical knowledge about the indigenous cultures in that area. Further most they are lovely, friendly and fun people who made the trip to be an amazing experience. The hike itself is doable but no piece of cake. You should come with a certain fitness level ;) The food and snacks where really good as well as the camps. A big thanks to Oscar, el Mono, José García, Omar and our lovely chef Sandra! You are the best :)

  • 5/5 Ivan De M. 1 year ago on Google
    We just finished our City Tour of Santa Marta with “Chave”. We would definitely recommend the tour. She was very informative, knowledgeable and helpful. Great tour!

  • 5/5 Roelof f. 1 year ago on Google
    Just got back yesterday from an amazing experience; the 4-day trek to ciudad perdida. The hike was beautiful and the final destination was beyond my expectations. Our guides Jose, Oscar, Nelson and Sandra made sure we had a great experience. They were very helpful in getting everyone to the end and were always in a great mood. Food was excellent and portions good! Would definitely recommend this trek and company to anyone. Thanks!

  • 5/5 Marlon M. 1 year ago on Google
    Our guides Oscar and Pedro were the best! Oscar is the fittest guy alive totally crazy but in a fun way. Pedro truly cares about the indigenous community and is very knowledgeable. Truly nice people. Andrea at the Magic Tour offices was a pleasure to talk to aswell. The trek itself. Yes, it’s hard.. but doable. The filtered water at camp is fine to drink as long as it hasn’t rained recently. Sand clogs the filters and then it doesn’t become safe to drink. All tour operators offer the same thing. You all sleep and eat in the same camps. All walk the same route at the same time. All have the same prices. Although.. some hotels offer a free night stay in their dooms if you book through them and it will cost the same!! I chose Magic because they seem more organised and professional.

  • 5/5 Jorge Q. 4 years ago on Google
    (Translated by Google) Take the tour to Lost City and it was excellent, the guide the food, the fruits on each scale. The camps, access to the river to use its cold waters as therapy The landscapes, patience and passion of Saul our guide, the experience of seeing the indigenous people in their environment. I recommend it for anyone who enjoys the outdoors and adventure. (Original) Tome el tour a Ciudad Perdida y fue excelente, el guía la comida, las frutas en cada escala. Los campamentos, el acceso al río para usar sus frías aguas como terapia Los paisajes, la paciencia y pasión de Saul nuestro guía, la experiencia de ver a los indígenas en su ambiente. Lo recomiendo para cualquiera que disfrute el aire libre y la aventura.

  • 5/5 Casa T. 4 years ago on Google
    The best operator for Lost City trek

  • 5/5 Chanelle Le R. 4 years ago on Google
    Looking for someone to take you to the Lost City? Pick Magic Tours! It was an impeccable experience from booking to return. Our guides Magaly and Jesus were kind, supportive, experienced and we made our trek very memorable. My partner had a bit of an accident on the last day and Jesus helped us take care of everything. He stayed with us at the hospital, helped translate, etc. He is a very kind man and we are so grateful for all his during and after the trek!

  • 5/5 Chelsea C. 4 years ago on Google
    Very well organized tour! Delicious food prepared along the way, a lot of fresh fruits and good guides with lots of information about the native people and surroundings as well as caring about all participants needs. It's a hard 4 days physically but the tour organization makes it well worth it!

  • 5/5 Monique B. 4 years ago on Google
    Magic Tours was fantastic, mainly because of our fantastic guides Jose Garcia and Brandon. Jose made the trek very special, he was extremely personable and animated. He had great in-depth knowledge about the history of the area having guided there for over 20 years. I particularly liked his singing on the last night which no other group received. All information was translated very well. The food was delicious and had large quantities, with unlimited coffee! The destination itself was worth the journey, would highly recommend this tour company

  • 5/5 Or L. 4 years ago on Google
    Excellent agency, great guides (Raul and Father were very caring and professional), good vibes and took care of everything so we could focus on enjoying (and surviving) the jungle. Highly recommended.

  • 5/5 Florence C. 4 years ago on Google
    Saul was a wonderful guide - I couldn't have reached Ciudad Perdida without him! It was a trek that no one will forget!

  • 5/5 Christoph R. 3 years ago on Google
    (Translated by Google) We did the 4 day “Lost City Tour” and it was absolutely fantastic. Our tour guides Wolfgang and Yair did a fantastic job. The food was great and the nights more comfortable than expected. In our view the 4 day tour through was perfect. (Original) Wir haben die 4 Tage „Lost City Tour“ gemacht und es war absolut fantastisch. Unsere Tourguides Wolfgang und Yair haben fantastische Arbeit geleistet. Das Essen war super und die Übernachtungen komfortabler als erwartet. Aus unserer Sicht war die 4 Tage Tour durch perfekt.

  • 5/5 Jori M. 4 years ago on Google
    (Translated by Google) Nice tours with good guides. Organizational also very helpful, even picked us up in Palomino for the start of the tour. (Original) Leuke tours met goede gidsen. Organisatorisch ook erg meedenkend, kwamen ons zelfs ophalen in Palomino voor de start van de tour.

  • 5/5 Mirit Ben S. 4 years ago on Google
    These guys are just the best! We booked a 4 days trek to the lost city and had an amazing time! The guide Saul was really professional and informative and our translator Tyson (Miguel) made sure that we understand everything and have lots of fun! Thanks to Saul and Tyson we finished every day with a big smile even though we were hot, sweaty and tired. The food cooked by our chef, another Miguel was as tasty as you can expect to receive in a restaurantand even the vegetarian and vegan food exceeded the expectations! Magic Tour takes you through the old route at the first day of the trip which is much more shaded and unique than the new route... you can only appreciate it and thank them after you finish the trek going down through the new sunny route.. Thank you for the magical trip to the jungle 😄

  • 5/5 Einav D. 4 years ago on Google
    Just awesome! We booked our tour to lost city with Magic Tour by recommendations, and we've been delighted to figure out how righteous those were! The staff were amazing! Made this trip a lot of fun and very informative! They were always at ease, always patient and always experts :) Each day was an adventure with many surprises (on which I will not expand here, let you experience them on your own). Last but not least, the food.. Well we've been surprised of how well dishes could be served at the middle of the jungle, Yum! Thanks a lot for making this trekking magical indeed! 😁

  • 5/5 Jannik Noah K. 4 years ago on Google
    Great trip to the lost City Jair the guide, Tyson the translator and the cook Jainer did a great job. We had lots of fun with a great group Thanks:)

  • 4/5 Omar T. 4 years ago on Google
    (Translated by Google) From vicita (Original) De vicita

  • 5/5 Ya L. 4 years ago on Google
    (Translated by Google) The little sisters inside are very kind English is also very good Very professional travel agency (Original) 裡面的小姊姊很親切 英文也很好 很專業的旅行社

  • 5/5 Lara V. 4 years ago on Google
    Outstanding Service and care! I was on a work trip on my own with short time, they were quick to respond on chat, suggested feasible and spot-on program (Coffee Tour @ Sierra Nevada - Minca), facilitated the program and dealt with all the requirements of safety measures from a work trip. They were caring, understanding, punctual, personal and I learned a lot from the tour guide, driver in addition to the Jungle Joe Minca lunch with biodiversity bamboo and coccoa lessons! It was simply the perfect choice!

  • 5/5 Kuba K. 4 years ago on Google
    Great tour, our guide Marrón was the nicest person on earth and very informant as well! The route isn't hard, but high humidity can be an issue. Anyway the views are worthwhile and I most definitely recommend Magic Tour, 10/10

  • 4/5 Olga Aleyda Gonzalez V. 4 years ago on Google
    (Translated by Google) Excellent plan, excellent guide, we had a great family trip to the lost city .... !!! (Original) Excelente plan, excelente guía, pasamos fenomenal nuestra travesía en familia hacia la ciudad perdida....!!!

  • 5/5 ROCIO G. 4 years ago on Google
    (Translated by Google) I congratulate all the MAGIC TOUR COLOMBIA staff very pleasantly. Take a pass with MAGIC TOUR COLOMBIA / CABO SAN JUAN - TAYRONA PARK. And without a doubt I highly recommend them since all the staff is very willing to receive a very good attention from the quotation until the end of the tour. I would really take the toures again with MAGIC TOUR COLOMBIA. Excellent. (Original) Felicito de manera muy grata a todo el personal de MAGIC TOUR COLOMBIA. Tome un pasadía con MAGIC TOUR COLOMBIA / CABO SAN JUAN - PARQUE TAYRONA. Y sin lugar a dudas los recomiendo ampliamente ya que todo el personal esta muy dispuesto a una muy buena atención desde la cotización hasta el final del tour. Realmente tomaría los toures nuevamente con MAGIC TOUR COLOMBIA . Excelente.

  • 5/5 Daniel S. 4 years ago on Google
    (Translated by Google) I felt like family! (Original) Me Sentí en Familia !

  • 5/5 maxime b. 4 years ago on Google
    Perfect

  • 5/5 Kevin L. 4 years ago on Google
    Well managed, caring and friendly staff. We did the lost city trek over 5 days and would recommend Magic Tours to anyone thinking of doing it.

  • 5/5 Ana Maria R. 4 years ago on Google
    (Translated by Google) They are the best. I made the lost city trek with them in five days. The excellent transportation, the excellent service office, my guide was a man who nicknamed him "Brown" totally grateful for his teachings, patience, help, encouragement, and safety on the trip. They give excellent food, on the walk and in the meals of the day, the portion is large and very rich. For foreigners they have a translator. And the lodging is very comfortable (Original) Son los mejores. Realicé el treking de ciudad perdida con ellos en cinco días. El transporte excelente, la oficina excelente atención, mi guía fue un señor que le apodan "Marrón" totalmente agradecida por sus enseñanzas, paciencia, ayudas, ánimo, y seguridad en el viaje. Dan excelente comida, en la caminata y en las comidas del día, la porción es grande y muy rica. Para los extranjeros tienen traductor. Y el hospedaje es muy confortable

  • 5/5 David Fernando De Antonio R. 4 years ago on Google
    (Translated by Google) An experience that must be lived, the agency, its guides and all the staff gave the best of the deals, they have the gift of service, thanks to Blanca, Wilson, Andrea, Didier and Maria for such excellent service, we hope to return soon for a new adventure (Original) Uña experiencia que se debe vivir, la agencia sus guías y todo el personal dieron el mejor de los Tratos, tienen el don del servicio, gracias a Blanca, Wilson, Andrea, Didier y Marìa por tan excelente servicio, esperamos volver pronto por una nueva aventura

  • 5/5 Carolina Zabala C. 4 years ago on Google
    (Translated by Google) A service where they make you feel worth returning (Original) Un servicio donde te hacen sentir que vale la pena regresar

  • 5/5 Ljiljana M. 4 years ago on Google
    My friend and I went on a Lost City 4day trekking tour with Magictour Colombia. I wholeheartedly recommend this agency, especially its two guides Melkis and amazing Jésus Dique. The two of them are a true combination of experience and youth, knowledge, energy and wisdom. The way they shared with us the story of the Lost City, of the tribes that lived there and those that still do... They provided in-depth information about the plants, the animals, the jungle and the country itself. The overall organization was praiseworthy. I learned so much about this amazing country, about its culture and its people. Melkis and Jesus answered every question, they looked over each person in the group, as if it was a family member, always with a smile and with complete understanding. I would also like to recommend another guide-translator Stiwen(I am not sure is it corect name), who led another Magic Tour group, but was always available and friendly. A wonderful experience that I would recommend and I would for sure repeat!! Ljiljana and Vera, from Serbia

  • 4/5 Onno L. 4 years ago on Google
    (Translated by Google) Walked with Magic Tours to La Ciudad Perdida in 4 days. Organically, Magic Tours is strong: they know the way, the locals and plan the day well. In terms of content, the guide might have been able to tell more about the environment, culture and history. The accommodations that Magic Tours uses are not very environmentally conscious (a lot of disposable plastic), which is unfortunate in 2020 in such a fragile piece of nature. (Original) Met Magic Tours naar La Ciudad Perdida gewandeld in 4 dagen. Organisatorisch is Magic Tours sterk: ze kennen de weg, de locals en plannen de dag goed. Inhoudelijk had de gids wellicht meer kunnen vertellen over de omgeving, de cultuur en de historie. De accomodaties waar Magic Tours gebruik van maakt zijn niet erg milieubewust (veel wegwerp plastic), dat is jammer anno 2020 in zo'n kwetsbaar stukje natuur.

  • 5/5 wanda escobar v. 4 years ago on Google
    (Translated by Google) Excellent service (Original) Excelente servicio

  • 5/5 Cassandra S. 4 years ago on Google
    We did the three-day La Guajira / Punta Gallinas / Cabo de la Vela option which was perfect. It’s all rustic (saltwater showers the second night, good showers the first night) but it was exactly what we were looking for. The first night the showers were good. Our driver, Jesús, was excellent - the “roads” are quite bad and he handled the car perfectly, even when he had to actually fix it one night by replacing some part! The office team was great too. You sleep in dorm-style hammocks which is much preferable in the heat. Best two nights of sleep on the trip actually. The food was quite good (except ironically in Riohacha, first breakfast and last lunch). Highly recommend spending $5 USD extra for the lobster the second night at Luzmila. The car is NOT comfortable. This is likely the same for every company, it was fine for us. It did have good AC. The days are long with lots of driving, but you see so much it’s worth it. We wore “hiking” Teva sandals and these are ideal. You do not need boots, your feet will be hot, sandy and wet. You won’t have much privacy except when you’re in the bathroom, which for us was fine. Your days are scheduled out which is what you pay for. Bring water and snacks and sun protection, and be okay with being sweaty and sticky and you’ll have a great time! [ages 27 and 31, from the USA]

  • 5/5 Jared Niklas C. 3 months ago on Google • 1 review New
    We did the tour to Ciudad Perdida with Magic Tours and had a great time with our guide Mr. Wilson and José (from Venezuela) as his translator! They were very knowledgeable and friendly and in general you felt like you were in great hands with them. The hike was sometimes exhausting, but mainly because of the heat and not because the trail itself was that difficult. We can definitely recommend doing the tour to Ciudad Perdida with Magic Tours.


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