Good medical care

There are never the medications that the patient requires, the waiting time in the emergency room is a minimum of 4 hours, problems always arise, for appointments with specialists you have to wait 1 or 2 months. Appointments with general medicine are given in 1 or 2 weeks. To authorize documents or be assisted by customer service you have to make an appointment and these are generated within 3 days onwards. Online helplines never respond to your request immediately, you have to wait 3/5 days and sometimes they never answer the request.

(Translated by Google) Lack of punctuality at appointment times, too many crowds too slow (Original) Inpuntalidad en la horas de citas , se ase demasiadas aglomeración muy lento

We have been waiting for almost 15 minutes for my father to be attended to by a man who is elderly, those who speak on the intercom are not even understood. The worst thing is that they make only one call.

(Translated by Google) Attention is a bit delayed, the fan in the waiting room cannot cope with so many people and the queues for appointments (Original) Es un poco demorada la atención, el ventilador de la sala de espera no da abasto para tanta gente y las filas que hay para las citas

(Translated by Google) Their attention is very good in general emergency appointments, the attention is good but a little late, that depends on the job they have (Original) Su atención es muy buena en citas generales en urgencia es buena la atención pero un poco demoradita eso depende del trabajo que tienen

ACTUALIZACIÓN: SI COLOCAN LAS VACUNAS A LOS NIÑOS DURANTE EL AÑO SEGÚN LAS VACUNAS QUE LE TOQUEN AL NIÑO. LAS VACUNAS SON GRATIS. TE PIDEN LA PARTIDA DE NACIMIENTO DEL NIÑO Y TU CÉDULA DE IDENTIDAD. Coloque 5 estrellas porque aquí vacunaron a mí hija de 1año. Si eres venezolano, estás en Santa Marta y necesitas ponerle las vacunas que en Venezuela no conseguías aquí se las colocarán. Solo me pidieron su partida de nacimiento y tarjeta de vacunación. Les colocarán las que le falten y según el procedimiento que ellos tienen aquí de las vacunas que le toquen según su edad. No sabría decirles si es todo el tiempo que colocan vacunas, yo vi una jornada. Nos atendieron muy bien. Hasta le regalaron un globito rosado a la bebé.

When things run smoothly, this is not a bad place by Santa Marta standards (Just be aware that medical attention in this city is generally abysmal, and painfully slow). However, this clinic though, normally has decent staff, moderate wait times, etc. Sadly, they have just been hit (May 2022) by a devastating ransomware attack and are currently suffering horrific wait times (up to 8 hours for a simple blood test).

Attention has dropped

It has improved a little, it no longer takes long to respond.

At the Los Nogales clinic you must enter with a mask. They serve on the second floor. General medicine appointments. General dentistry appointments. They also do blood tests. Authorizations by a specialist doctor must be taken directly to the Marinela shopping center.

They never answer the phone, in fact it doesn't even ring

Good service

Execelente

Normal

They have never answered my phone numbers to make an appointment, I call early, mid-morning, in the afternoon, at night and it has not been possible, I don't know why they put phones that do not answer, it has also been on the page It is impossible to make an appointment and download the App and I don't know which one is worse... very bad service unfortunately... these numbers are useless, no one answers them (6225895-4328750- 4328777- 4328750 -6225895.)

That guy feet fis doesn't know why the clinic looks like that, that's a man who works honestly and looks for his daily bread and if you don't know him, ask for him, they call him congolo and that man lives nearby so look at his house If you want and stop criticizing the rest, it is a very good clinic 😑 it has nothing to do with lps cardboard, so respect it.