I've been trying to make an appointment for days and they never answer the phone. Very badly! I am from the teaching profession. Northern General Clinic. They gave me two contact numbers and neither of them answer, I need to make an appointment, you will be responsible if the authorization expires! Add a number that can be used to book appointments, as an entity they leave a lot to be desired. I belong to the general clinic of the north teaching program

(Translated by Google) I thought that the comments, it was given that most required services type Foundation. But no, it really is impossible for them to answer the phone. I got four other phones from this place, including a cell phone number ... none answers, not even for Prepaid Policy services. I wonder if they are interested in having clients? (Original) Pensé que los comentarios, era dado que la mayoría requerían servicios tipo Fundación. Pero no, realmente es imposible que contesten el teléfono. Conseguí otros cuatro teléfonos de este lugar, incluyendo un número celular...ninguno contesta, ni aun para servicios por Póliza Prepagada. Me pregunto si les interesa tener clientes?

(Translated by Google) It is the best among the best...very good...other entities should copy how health is managed...👍👍👍👍 (Original) Es la mejor entre las mejores...muy buena..deberían copiarle otras entidades como se gestiona la salud...👍👍👍👍

(Translated by Google) In the establishment, the biosafety protocols are applied, once you go inside, there is no crowding, and the attention to the public is fast, so there are never crowds either inside or outside (Original) En el establecimiento se aplican los protocolos de bioseguridad, una ves adentro, no hay aglomeración, y la atención al público es rápida, por lo que nunca hay aglomeraciones ni dentro ni afuera

(Translated by Google) Medical services are very slow and appointments are given to be seen in many months. (Original) Los servicios médicos son muy lentos y las citas las dan para ser atendidos en muchos meses.

Four months for a date that is very sad 😢😢

Although they have good medical professionals, the lack of training in reception and call center, together with the lack of capacity of the institution, can cause the assignment of an appointment to take between 1 and 3 months. They ask for authorizations that EPS itself says they do not want. If you need something in a decent time frame, better go somewhere else.

I've been trying to make an appointment for days, they only ask the questions in a derogatory way (a machine), then they tell you that @rtur is looking for an advisor to help you, and they leave you like this... Waiting 🙄 the attention is very bad of dating.

In my opinion, she has good care. Last week I was at an appointment and the attention from the doctor and, above all, from the staff in general, they care for and guide the patient very well, that is my opinion.

Good service, good attention, BAD advice (they prescribe glasses that are useless, bifocals are the worst and expensive) Terrible management of complaints, the claim was made and they responded briefly. If they go for glasses for the first time, DO NOT allow them to be given Bifocal glasses for any reason, they are not even useful for reading, it is the worst of the worst, and they are very expensive. BEWARE if they tell you glasses for single use, be suspicious and ask that they are not bifocals.

Es demasiada cantidad de pacientes, la atención de los especialistas es buena pero muy poco tiempo les dan para atender a los pacientes

(Translated by Google) The attention is delayed and terrible, they do not keep the appointments (Original) La atención es demorada y pésima, no cumplen las citas

(Translated by Google) Terrible service, it seems to me a lack of respect with the user, hours and hours calling and that nobody deigns to answer that phone ... Impossible to make an appointment. (Original) Pésimo servicio, me parece una falta de respeto con el usuario, horas y horas llamando y que nadie se digne a responder ese teléfono... Imposible sacar una cita.

There is no opportunity for appointments, as it is a captured service, whether they attend or not they always get paid. That's why they don't care about scheduling an appointment for a study for 3 months, the same with the appointments they are. Every 6th 7 months, regardless of the patient's diagnosis. It also serves more than 12 EPS in Santa Marta.

The worst service. Since May postponing an appointment and in November and nothing. He has no capacity or desire to serve. If you can, run away from there. Appalling. Worst.

Buenos días señores Fcion. Oftalmologica del Caribe. Les pido amablemente respondan el número de agendamiento de citas. La persona se nace esperando ese proceso y en este momento me URGE la atención con especialista de glaucoma para mi mamá porque como las citas que ustedes dan son para seis meses, las molestias oculares van agrandando y complicandose como le ocurrió a madre. Necesito reagendar la cita para que la programen a cirugía que requiere con urgencia porque ya fue vista de manera particular. De lo contrario pasaré la cuenta de los gastos a ustedes. Quedo atenta.

Nunca contesta nadie el teléfono de citas

(Translated by Google) Very bad service for they give some numbers that they will not answer, tell how you can make an appointment (Original) Muy mal servicio para que dan unos números que no van a contestar,digan cómo se puede apartar una cita

(Translated by Google) The customer service is terrible, I've been calling for more than a month to make an appointment and they don't answer any of the numbers. I belong to the clinical general del Norte teaching program, if you have telephone numbers to make appointments do your work and answer them. (Original) El servicio al cliente es terrible, llevo mas de un mes llamando para apartar una cita y no contestan ninguno de los numeros. Pertenezco a la clinical general del Norte programa magisterio, si tienen numeros telefonicos para apartar las citas hagan su trabajo y respondalos.

Appalling. I've been trying to make an appointment for three weeks on a WhatsApp number which they never answer. A while ago I managed to schedule the appointment and they assigned it to me in three months. They should have the option to schedule the appointment in person and not just virtually. It makes me very angry 😡

Good morning, I really don't understand why the EPS doesn't evaluate the hiring of sites like FOCA, they don't answer the phone and when they do, they say, I'll answer it for a moment and nothing, add the time and effort of waiting a whole morning, so that they do not resolve your requests. I hope the assistance part is good.

Good morning, I would like to know what the cost of a private appointment is?

Thank God they gave me the appointment right away and well the number they gave me Ami told me that they don't take calls only WhatsApp very good service so far so good