Bukap - Exclusive travel experiences in Santa Marta, Colombia image

Bukap - Exclusive travel experiences in Santa Marta, Colombia

Tour operator Transportation service

👍👍 Amazing service. Great communication, friendly drivers and guides. The team was able to accommodate our last minute plan change. Highly recommend! People often mention Juan, driver, Bukap, Santa, Marta,


Address

Centro Comercial Canarias I, local 6, Santa Marta, Magdalena, Colombia

Website

www.bukaptravels.com

Contact

+57 300 1270620

Rating on Google Maps

4.80 (24 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 12 PM, 2 to 6 PM
  • Wednesday: 8 AM to 12 PM, 2 to 6 PM
  • Thursday: (Maundy Thursday), 8 AM to 12 PM, 2 to 6 PM, Hours might differ
  • Friday: (Good Friday), 8 AM to 12 PM, 2 to 6 PM, Hours might differ
  • Saturday: 8 AM to 12 PM
  • Sunday: Closed
  • Monday: 8 AM to 12 PM, 2 to 6 PM

Featured Reviews


Frequently mentioned in reviews: Juan (9) driver (8) Bukap (8) Santa (7) Marta (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lukas P. 1 year ago on Google
    We had a private transfer from Cartagena to the Tayrona Park and the service was very good. The driver Juan helped us alot with finding a good atm on the way and he told us lots of interesting facts of things we saw on our way to Tayrona. He was super friendly and also spoke english very well. Would definitely recommend! 10/10
    2 people found this review helpful 👍

  • 5/5 Yoav B. 1 year ago on Google
    Amazing service. Great communication, friendly drivers and guides. The team was able to accommodate our last minute plan change. Highly recommend!
    2 people found this review helpful 👍

  • 5/5 Natasha J. 2 years ago on Google
    This was my first time in Colombia and though they are a country that experiences worldwide tourism, many people only speak Spanish. This can be very intimidating as a solo female traveler trying to get around by herself. I appreciate that Bukap Tracels is bilingual in their operations and offers not only tours with English speaking guides but also private transfers for not only visiting the Santa Marta area but also to surrounding cities such as Cartagena. I would definitely recommend Juan (the owner), Juan Guillermo and Jauren for all your tour and private transfer needs. When I visit again I will definitely be using them again.
    1 person found this review helpful 👍

  • 5/5 Jaksa C. 2 years ago on Google
    Great hike with a very helpful and informative guide and driver, Diva and Eder. Beautiful nature and nice company
    1 person found this review helpful 👍

  • 5/5 Pamela M. 2 years ago on Google
    Juan and his team are the ultimate in friendly professionals! We recommend them highly and will use them again!
    1 person found this review helpful 👍

  • 5/5 Lauren R. 2 years ago on Google
    Excellent services! Excellent communication, they were quick to respond to last minute changes and very helpful!
    1 person found this review helpful 👍

  • 5/5 Kevin S. 1 year ago on Google
    Research on tripadvisor found Bukap Travels as a possibility for a private road transfer from locations east of Santa Marta over 250km to Cartagena. But first I needed collection from Santa Marta airport to El Zaino for a hotel there and Tayrona park. Contacting Bukap for the two trips together produced a slight discount to their advertised price and I con-firmed reservations, the first one month away, the second 9 days later. The price and agreement was by email and WhatsApp. Nearer the date confirming the arrangement I was asked to make payment via a link on an email. This naturally did raise some concerns but is actually quite common on our travels and credit card payment for both trips as one total was made. From then on the arrangements were excellent. A WhatsApp message 2 days before being met at Santa Mar-ta airport. Drivers name and car registration details. Driver with my name at the airport. Polite driver, uni-form, clean good vehicle. Nine days later, Buritaca to Santa Marta. 10.00 am pick up from the hotel. Advised of the driver and car de-tails the day before. The driver was there at 09.30 to wait, liveried car, uniform, polite efficient driver. Five hours later dropped outside our hotel in Cartagena. No buses, dragging luggage between terminals or bus plus taxi etc etc. Instead an excellent door to door service that gave us an extra afternoon at our destination compared to buses. Well recommended.
    1 person found this review helpful 👍

  • 5/5 Amber C. 1 year ago on Google
    I was looking for a private tour because I wasn’t sure if the group tours would return me in time for my flight. So glad I came across Bukap Travels. The co-founder Juan Carlos was personable and allowed me to amend my tour to add another person last minute and pick up hotel. It was such a pleasure dealing with him. Our professional bilingual guide Andres Salcedo had us so entertained and was such a great guide through Tayrona. We learned so much from him about everything. He’s also pretty funny too. Our professional driver Hernando Martinez was a fantastic driver and was wonderful to talk to. Highly recommend booking this company!!!
    1 person found this review helpful 👍

  • 5/5 Vesislava A. 2 years ago on Google
    Fast response,very helpful and perfect quality of the services.

  • 5/5 Adriana N. 2 years ago on Google
    (Translated by Google) The logistics of getting to and from the park are rather complicated, and Bukap took care of everything. We had a spectacular day! Logistics are tricky to access and enter the park. Fortune, Bukap took care of it all with great professionalism! We had a fantastic day! (Original) La logística de llegar y entrar al parque es más bien complicada, y Bukap se encargó de todo. Tuvimos un día espectacular! Logistics are tricky to access and enter the park. Fortune, Bukap took care of it all with great professionalism! We had a fantastic day!

  • 5/5 Santiago G. 2 years ago on Google
    (Translated by Google) Excellent experience. It is a reliable company with great service. My journey was Santa Marta - Palomino and everything was perfect. Upon return they accommodated to our schedule and were very punctual. Thanks for everything! (Original) Excelente experiencia. Es una empresa confiable y con en gran servicio. Mi trayecto fue Santa Marta - Palomino y todo fue perfecto. Al regreso se acomodaron a nuestro horario y fueron muy puntuales. Gracias por todo!

  • 5/5 Francisca V. 2 years ago on Google
    (Translated by Google) Simply excellent. We never had any problems. All well prepared. Comfortable vehicles. Excessive punctuality. Special mention to Juan who took us on our tours for several days and was very kind, attentive, he taught us tips about the place, always concerned, he gives good recommendations to go out and meet. Juan Carlos who is the owner, always very attentive, responds on time and informs you of the details. 100% recommended. (Original) Simplemente excelente. Nunca tuvimos ningún problema. Todo bien preparado. Vehículos cómodos. Puntualidad en exceso. Mención especial para Juan quien nos llevó varios días a nuestros tours y fue muy amable, atento, nos enseñó tips del lugar, siempre preocupado, entrega buenas recomendaciones para salir y conocer. Juan Carlos que es el dueño, siempre muy atento, responde a tiempo y te informa de los detalles. 100% recomendado.

  • 1/5 M.D. E. 1 year ago on Google
    They never responded to my requests.

  • 5/5 Yeison Fabian gomez c. 7 months ago on Google • 1 review
    Excellent place


Call +57 300 1270620 Open on Google Maps

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