Me and my husband went there to buy a wedding band, the sales representative there was so rude, I tried one ring on and want to try another one, then the sales was like: oh, let me give you a catalog, you can give me call when you are ready, we are about to close, bye! The store close at 6pm and the time we went there was only 3pm. The sales were just talking with each other and doesn't care about customers at all. David Yurman has good design on ring but you guys should really train your employees properly, I own a retail boutique store and if my employee treat customer like this I'll just fire them Bvlgari and Tiffany's customer service are way better than David Yurman's. Bye I'll never buy from this brand

Evan is super cool to offer me great hospitality while visiting the mens flagship boutique. I never had my DY piece steamed cleaned until I found out from Evan it is part of their life long commitment to customers.

So glad i discovered this place. Their men's jewelry is so unique and beautiful, I've never seen anything like it. Was able to make a special order for my fiancé's ring. Just be aware that custom orders can take like 16weeks. Everyone here is a joy to talk and work with. Definitely getting more pieces from this store

So my wife asked me what kind of band did I want so that she could brand me... 😆 I have ALWAYS wanted one of David Yurman’s unique pieces of art... What better than to choose a wedding band from DY? I picked this piece because it is unique in its design, masculine with a touch of fire and flawless. When I received it, I was blown away by the presentation and packaging. Love this piece and I’ll definitely be back to purchase additional pieces.🙏🏾 Update: Went back and purchased this 🔥🔥🔥 tag...😳

This is the definition of luxury to me, from every angle. The materials and selection are phenomenal, but what got me was the service. I've been to both locations in Los Angeles. I'm not a high roller, and you can definitely tell at first glance. It did not stop anyone from giving me a full experience and answering the billions of questions I had. Quality isn't about keeping your nose high, it's having nothing to fear or hide when it comes to owning yourself and your product.

Might be my favorite jewelry store! Their selection is second to none. Always top quality and so is the service! Everyone is always wanting to help me find the right accessory .

Good experience from start to fi ish. Evan, showed us few rings I specified, and even one that surprised me. Most likely going back. I Would recommend.

Among my favorite jewelry brands. They have selection suitable for many age groups and some pieces are very unique in design. This location is one of the largest I've been to. Great service as well.

4 stars for great service and high quality diamond rings at David Yurman! Courtney was extremely knowledgeable and helpful throughout my diamond ring search. She recommended the perfect diamond and gold ring for my prospective fiancé at the time! And guess what? She said YES! Thank you!

I had a really positive experience at this store. Everyone was very kind and Rhetta was a huge help in figuring out what kind of bracelet I wanted to get. Definitely would recommend!

I bought a bracelet. The clamp apparently wasn't working well and it fell off and was lost. They didn't do anything.

Great experience from start to finish. Staff was attentive, knowledgeable, and kind. Made the experience even more enjoyable.

Excellent service and friendly. I would buy again from David Yurman Bervley Hills Rodeo Drive

Disappointing customer service. I went there with my fiance to look for wedding bands and as soon as the representative realized that we were just beginning to shop for our bands and may not complete the purchase the same day, she dismissed us very quickly by giving us her card and left.

It's hard to go wrong inside a David Yurman store. This location went through an upgrade/remodel a few years back, so it has that "new store" feel to it. The space is well laid out, the staff are very professional, attentive and friendly. No need to feel rushed here, just take your time, browse and if you see something, ask about it. Pro tip - if you own any David Yurman jewelry, regardless of where or how you acquired it, they'll clean your jewelry for free while you wait (and browse.)