Casas del XVI image

Casas del XVI

Hotel

🫤 Usually I don’t write negative reviews, but here unfortunately I can do otherwise. It’s was little challenging to find where to check in first. Room was very nice but so loud two night in row someone had party in common pool area. In general there is big space to improve in cleaning. There was pin i... People often mention hotel, service, pool, stay, beautiful, staff, great, breakfast, room, butler,


Address

C. Padre Billini No. 252, Santo Domingo 10210, Dominican Republic

Website

www.casasdelxvi.net

Contact

+1 809-688-4061

Rating on Google Maps

4.70 (267 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (15) service (13) pool (9) stay (9) beautiful (9) staff (8) great (7) breakfast (7) room (6) butler (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Ivana 2 years ago on Google
    Usually I don’t write negative reviews, but here unfortunately I can do otherwise. It’s was little challenging to find where to check in first. Room was very nice but so loud two night in row someone had party in common pool area. In general there is big space to improve in cleaning. There was pin in shower from previous guests and fork in pool from party at night.
    1 person found this review helpful 👍

  • 5/5 Carlos D. 5 years ago on Google
    Casas del XVI - The luxury room itself is stunning, with the Spaniard Court yard and a small pool/jacuzzi. The service is impeccable. A special kudos to the staff whom take the time to say kind words, offer assistance, always smiling and make our stay so personable. Our butler Jerry was very, very professional and attentive! Because this luxury room is so immaculate in every way that we will most definitely recommend and we will be back! A special KUDOS TO JERRY! Thanks !

  • 5/5 Travis K. 7 months ago on Google
    Excellent experience. Beautiful hotel, rooms and pool, great customer service and location. Also there is an incredible restaurant around the corner, Maraca. I really enjoyed our experience here Thank you, Travis

  • 5/5 Sarit R. 7 months ago on Google
    Stunning hotel! Beautiful design, big and comfortable bed, small natural pool in the middle without a roof! excellent service, it was worth visiting, we will visit again. Very tasty breakfast 😋

  • 5/5 alex the g. 9 months ago on Google
    We booked 2 nights at Casas Del XVI as we wanted to explore Zona Colonial and wanted to stay someplace different filled with history. Hotel looks amazing One of the most beautiful boutique hotels we have ever stayed at. Really felt we have travelled back in time. Our butler Santos was great and helpfull. Room was beautiful and spacious, but the bathroom was something extra...huge and when I say huge really huge. Breakfast was delicious Really don t have anything bad to say about our stay. Would recommend 100%.

  • 5/5 Oliver 8 months ago on Google
    Amazing private little hotel. Excellent service, beautiful rooms, delicious breakfast. The place is also walking distance to various interesting sites and good places to spend an evening. Highly recommended.

  • 5/5 Eddie R. 10 months ago on Google
    Very private and service includes a butler. Recommend getting breakfast included, which is served by the pool (FYI the pool is small). Amazing rooms with great art and best hotel bathroom I've seen.

  • 5/5 Al Walid H. 1 year ago on Google
    My family (Wife, 2 kids and I) spent one night at this hotel when we left our Punta Cana resort to explore the ancient city of Santo Domingo. All I can say is WOW. I couldn't be more impressed. I was Greeted by Bernice, and introduced to our Butler Santos. they escorted us through an unassuming door into the Lobby of our "Casa". We were immediately greated with a wonderful air conditioned and very well appointed space. Through the lobby, we step into the courtyard. A scerene, beautiful outdoor space appointed with a small pool, some lounge chairs and patio furniture. From the courtyard, there are 3 separate guestrooms. Inside our room, we had 2 large Queen beds and a large, luxurious bathroom. All communication with staff was via WhatsApp messages, which we found very convenient. Eventhough we only stayed one day, the staff was wonderful. very attentive, professional and pleasant. Huge smiles on their faces made us all feel very welcome. Bernice, Santos and Luis were the 3 staff that took care of us and they were all fantastic. Bernice made us last minute reservation at a local restaurant (which was also very good), and Santos got us settled in our room, got our luggage from the car and parked the car for us. The included a-la-cart breakfast was served to us in the lobby. we had the option of the courtyard as well lobby. In the morning, we messaged our Butler Luis and let him know what time worked for us. He made all the arrangements and served us a fantastic breakfast. Overall, we all thought the one night at this hotel was the highlight of our 2 Week stay in the Dominican Republic. We have stayed in hotels with "Butler's" in the past, but this is the first time we truly felt cared for and pampered to such a personal degree by the butler. Beautiful hotel, beautiful people in a beautiful city. If we ever go back to the Dominican Republic, we will make sure we plan for a longer stay at Casas Del XVI

  • 2/5 Peter V. 1 year ago on Google
    +Excellent location for the Colonial Zone. - no shampoo in the room for the whole stay. Our half bottle of shower gel ran out and was not replaced. I’ve never walked out of a hotel restaurant before but did here. Made a reservation for 19:30 was ignored until 20:00 with waiter serving other table. Left and told reception why, turns out we should have been told we couldn’t have a reservation for that time. Sadly disappointed

  • 5/5 Johann F. 1 year ago on Google
    Wow! Very private and you get what you pay for and more! Clean and comfortable, plus five star service from the staff.

  • 5/5 Jenny G. 1 year ago on Google
    It’s very sophisticated and I like the security guard name Antonio he kept us safe and thank you !😊

  • 5/5 Jennifer D. 1 year ago on Google
    This hotel stay was beyond excellent. White glove service and attention from the moment you check in. Luis Tejeda, Angel Bruno and even Jeuri we’re excellent. I can’t say enough about Luis, from the moment we arrived he was at service, excellent attention to detail, recommended a wonderful restaurant in the area. Angel was amazing, we had some friends visit us while here and he really went over and beyond to serve us. The most excellent attention. Jeuri served us for breakfast and was most attentive. The hotel is located in an area we’re you can walk to wonderful restaurants, the ocean and so many museums to see. This hotel for us was a favorite! We are coming back very soon! Ty Luis, Angel & Jeuri for making our stay such a wonderful one, we appreciate each of you very much! Gracias!! Jenny & Eric

  • 5/5 Villa S. 2 years ago on Google
    Beautiful and luxury accommodations. Concierge went above and beyond. Breakfast in the garden was perfect. Wonderful place to stay on Santo Domingo

  • 5/5 Gregoire A. 2 years ago on Google
    An absolute gem. Beautiful hotel, great rooms, perfect service. A must if you come to Santo Domingo.

  • 5/5 MATTHEW B. 2 years ago on Google
    One of the best hotels I’ve stayed in. The staff truly makes you feel at home and pamper you. The Operations Manager was amazing as was our butler, Celso. Well maintained and clean. An amazing historic gem.

  • 5/5 James P. 2 years ago on Google
    Immaculate, beautiful hotel with supremely professional staff that is an ode to art, life and history. My only minor gripe would be that a welcome drink or snack would have been great, but I did book on a deal so maybe I didn't qualify for what would normally be offered ... regardless, feel extremely blessed to have stayed in this oasis of tranquility and luxury in the heart of the zona colonial.

  • 5/5 Dalia 3 years ago on Google
    Absolutely stunning! The location is perfect, right in the heart of the colonial zone and walking distance from many sights. The hotel was gorgeous, the room was perfectly decorated and all details were cared for. The service was beyond perfect. I would absolutely recommend it to anyone staying in Sanyo Domingo.

  • 5/5 Molly W. 2 years ago on Google
    The best hotel I’ve ever stayed at! The facilities are gorgeous and service is top-notch. Jerry was our butler and was so helpful! He helped us arrange on-site Covid testing, airport transportation, and made sure we were well fed and watered :) The complementary breakfast by the pool made the entire trip. We loved it!

  • 4/5 Maid M. 2 years ago on Google
    A shame about the beautiful bath tubs and no hot water, especially when we chose this place specifically for a hot soak. Shower was also not hot. The bed was comfortable and the service wonderful, the building is beautifully kept. Food is okay, recommend going out to eat. Breakfast is a mixture of good and okay. Would return again but only if maintenance had sorted this situation out with the water temp.

  • 5/5 Duciel V. 5 months ago on Google • 20 reviews
    Had a great experience at Casas del XVI in Santo Domingo. The staff were amazing and provided service above and beyond what I expected. The houses are nicely decorated with beautiful courtyards and lots of space. The location was also great, within walking distance to restaurants, cafes, and most of the historical attractions.


Call +1 809-688-4061 Open on Google Maps

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