3/5 Joshua H. 3 months ago on Google • 214 reviews New
Nice
upscale
hotel.
I
really
liked
the
option
to
park
for
free
below
the
hotel.
The
service
was
also
good,
and
as
a
Platinum
Elite
member
I
was
upgraded
to
a
room
on
a
high
floor.
But
that's
also
where
things
are
disappointing.
The
room
I
got
was
the
exact
same
room
I
booked
except
that
it
was
on
a
high
floor.
The
only
difference
is
that
normally
this
room
gets
lounge
access
on
the
top
floor
(the
view
out
the
window
is
nothing
special,
so
being
on
the
8th
floor
instead
of
the
3rd
floor
is
no
big
deal
when
it
comes
to
the
view).
But
because
I
booked
the
original
room
with
points,
I
wasn't
given
access
to
the
lounge,
even
though
I
was
upgraded
to
a
room
that
normally
has
lounge
access.
This
was
very
disappointing
because
it
meant
that
my
elite
IHG
status
and
my
upgrade
were
pointless
for
the
stay.
Who
cares
if
you
get
upgraded
to
a
higher
floor
when
your
new
room
is
identical
to
your
original
room
and
the
only
difference
is
now
that
it
takes
longer
to
ride
the
elevator
to
your
new
room?
So
overall
it
was
a
disappointing
stay,
and
I
wish
IHG
would
change
that
system.
I
would
have
rather
stayed
in
my
original
room
on
the
lower
floor
if
I
had
known
that
my
upgrade
would
be
the
exact
same
room
with
no
additional
benefits.
It
would
have
saved
me
time
every
time
I
had
to
go
back
downstairs
and
up
again.