Really bad service. All happens in Spanish. Cashier doesn't know what is Oolong (that is one of four teas on their menu). Another person brings the mug and the teapot. I ask if the tea is ready, she says something very quietly and leaves. I try to pour the tea in a minute, the teapot (weird not UX-friendly design) pours the hot-hot water on my lap. I am in pain, the server comes - no apologies and tells rudely: "I told you I will serve it for you!". Pours half-cup and takes the tea away. After one steeping. No apologies, no empathy, no heads-up about their unusual teapot, no adding water instead the one that was on my lap and table, no offering ice for the big burn on my skin. No smiles.

Good coffee butchered by unnecessary pompous preparation and unfriendly service. Pour over is made on your table, without scales or a timer, and the result was not impressive. I probably could be fine with that if the service was friendly or the waiter gave me a bit of an explanation and funny talk along the way, buy the actual attitude was quite dismissive.

Very cozy place to have a coffee ☕ a snack and chat.

Delicious chocolate chip cookies

Location is in a good section of the mall. Very good cappuccino and cheesecake. Very helpful staff

The staff treated us like animals, talking to us harshly and pointing fingers at us. A short white girl was responsible while a tall, dark and thin boy saw everything and did nothing. He told us everything for not wanting to provide us with tax receipt for our purchase. I don't recommend the place just for this. He gave us a hard time, and if a place treats you like that you know it's not appropriate.

Great Coffee Roaster For chatting and quick Coffee break with awesome balcony view of Agora mall

Great products, loved the coffee and snacks. Nice environment and friendly staff!

(Translated by Google) I recognize professionals when I see them and this place is the perfect definition of it. Excellent menu, attention, Cafes, space, location. Do not miss the chance to learn and discover something new while having a unique cup of Coffee, Cappuccino or Tisane. (Original) Reconozco profesionales cuando los veo y éste lugar es la perfecta definición de ello. Excelente menú, atención, Cafés, espacio, locación. No pierdan el chance de aprender y descubrir algo nuevo mientras toman una sinigual taza de Café, Capuccino o Tisana.

(Translated by Google) The best specialty coffee I've tried in Santo Domingo, yes, and it's inside a mall. It's worth stopping in for one. Several times I have been surprised with beautiful and fun latte art. The pastry is not the best there is but it is really worth going to have flat whites or cappuccinos in this place. (Original) El mejor café de especialidad que he probado en Santo Domingo si y está dentro de un mall. Vale la pena pararse a tomarse uno. Varias veces me han sorprendido con latte art hermoso y divertido. La pastelería no es lo mejor que hay pero en verdad vale la pena ir a tomar flat whites o cappuccinos en este lugar.

(Translated by Google) Mandatory stop to take a break when coming to the Mall. Good coffee, good atmosphere and good service. (Original) Parada obligatoria para hacer una pausa al venir al Mall. Buen café, buen ambiente y buen servicio.

BEST SPECIALTY COFFEE SHOP in the Dominican Republic! The service, food and ambiance is ideal when you want to take a break from shopping.

Great price, great coffee