National Intellectual Property Office image

National Intellectual Property Office

Government

😠 It is not possible to communicate by phone. They leave the customer waiting indefinitely. They play a little music, and from time to time a message tells you that the call could be recorded, although after 20 minutes you continue waiting, and decide to abandon the intention of communicating. It is n...


Address

Av. de los Próceres 11, Santo Domingo, Dominican Republic

Website

onapi.gob.do

Contact

+1 809-567-7474

Rating on Google Maps

4.20 (112 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 3:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 3:30 pm
  • Tuesday: 8 am to 3:30 pm
  • Wednesday: 8 am to 3:30 pm
  • Thursday: 8 am to 3:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Yaysi Solanyi G. 4 years ago on Google • 517 reviews
    Excellent government institution. Customer service is fast, clear and attentive. Parking available very frequently. Lots of hygiene. Highly recommended.
    4 people found this review helpful 👍

  • 5/5 Jose V. 2 years ago on Google • 52 reviews
    It's usually always full. However, the attention is first class. It feels like the staff who work here want to solve your problems. It is clearly evident how they care about their customers. It has enough chairs to sit and wait. They have a great option of being able to use computers to correct the documents and solve the problem quickly. If you are a foreigner, you need a Dominican friend to present his or her ID for the application.
    4 people found this review helpful 👍

  • 5/5 Maximiliano 5 years ago on Google • 136 reviews
    The staff has good customer service and the procedures are easy
    2 people found this review helpful 👍

  • 5/5 prof. DR. Miloslav S. 2 years ago on Google • 444 reviews
    great Nd fast service

  • 1/5 katherine c. 1 year ago on Google • 39 reviews
    You have to improve with your work staff, they are earning their salary without wanting to help people, when you call they always like to close when they don't want to help, and you can never listen to their conversations with a customer online because the other employees seem chicken 🐓 speaking out loud and I understand that it is unethical for an important department because it is the time and money that is being invested
    1 person found this review helpful 👍

  • 4/5 Miguel B. 1 year ago on Google
    (Translated by Google) Low attendance, 4-star assistance, few parking spaces available, (Original) Poca concurrencia, asistencia de 4 estrellas, pocos parqueos disponibles,
    1 person found this review helpful 👍

  • 5/5 Jose R. 1 year ago on Google
    (Translated by Google) They do a good job and fast (Original) Hacen un buen trabajo y rapido
    1 person found this review helpful 👍

  • 5/5 Milton García M. 7 months ago on Google • 47 reviews
    Excellent service.

  • 5/5 Anderson C. 6 months ago on Google • 36 reviews
    Onapi is used to create the commercial names of companies in my years creating all types of companies. ONAPI has been the only entity in the process that responds quickly and improves over time.

  • 5/5 Julissa A. 1 year ago on Google
    (Translated by Google) Excellent service and institution. (Original) Excelente servicio e institución.

  • 1/5 fumigadora p. 3 years ago on Google
    muy mala experiencia ,me cobraron por un servicio que no me han dado devuelvanme mis 4700 para que no haya problema judicial es lo unico que le dire

  • 1/5 gladys a. 5 years ago on Google • 2 reviews
    It is not possible to communicate by phone. They leave the customer waiting indefinitely. They play a little music, and from time to time a message tells you that the call could be recorded, although after 20 minutes you continue waiting, and decide to abandon the intention of communicating. It is not possible to continue like this.
    5 people found this review helpful 👍

  • 1/5 Rogelio G. 1 year ago on Google • 1 review
    Very bad, I spent 20 minutes waiting for information. Er actually my rating is 0 it was marked by mistake.

  • 2/5 gregory V. 6 months ago on Google • 1 review
    Yoselin Soto Lisbeth Qlase - I'm Not Afraid (Official Music Video)


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