Electrodomesticos.com.do image

Electrodomesticos.com.do

Appliance store

😠 Nothing good to say about this business, first I ordered something and it arrived not when I expected but it arrived, after verifying that the store was true, I proceeded to buy something else and invite relatives to buy in this establishment. From there they canceled my order, I call the business... People often mention order, bank, banco, cliente, delivery,


Address

Calle Haim Lopez Penha 21, Santo Domingo 11005, Dominican Republic

Website

www.electrodomesticos.com.do

Contact

+1 809-541-5202

Rating on Google Maps

4.20 (78 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 5 pm
  • Saturday: 9 am to 12 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: order (8) bank (6) banco (6) cliente (6) delivery (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Julio R. 3 years ago on Google
    (Translated by Google) Nothing good to say about this business, first I ordered something and it arrived not when I expected but it arrived, after verifying that the store was true, I proceeded to buy something else and invite relatives to buy in this establishment. From there they canceled my order, I call the business and ask why they canceled me and they answer me that it was the bank, I call the bank and they tell me that it was the business and I ask the bank if I can order again they say yes, then I order again and after a week I contact the store and they tell me that they are going to cancel the order again because supposedly the bank or visanet told them that the purchase was fraudulent on my part and they shamelessly tell me that if I go back and order They are going to cancel something for me because my purchases are fraudulent in a few words they told me (scammer). After that, I called the bank and explained what they told me and the bank told me that they don't know where they got that information from and they recommended that I not buy more in this establishment and what happened to me happened to my sister, yesterday they sent me an email with a supposed return order that I don't know how long it takes, my recommendation is that you do not buy here because of their poor customer service and their inability to satisfy the customer's needs. (Original) Nada bueno que decir de este negocio, primero ordené algo y llegó no cuando esperaba pero llegó, luego de verificar que la tienda era verídica, procedí a comprar otra cosa e invitar a familiares a comprar en este establecimiento. De ahí me cancelaron la orden, llame al negocio y pregunto que por qué me cancelaron y me responden que fue el banco, llamo al banco y me dicen que fue el comercio y le pregunto al banco que si puedo ordenar nuevamente me dicen que si, luego vuelvo a ordenar y después de una semana me contacto con la tienda y me dicen que me van a cancelar la orden nuevamente porque supuestamente el banco o visanet le indicó que la compra era fraudulenta de mi parte y descaradamente me dicen que si vuelvo y ordeno algo me lo van a cancelar porque mis compras son fraudulentas en pocas palabras me dijeron (estafador). Después de eso llame al banco y les explique lo que me dijeron y el banco me dijo que no saben de donde ellos sacaron esa información y me recomendaron no comprar más en este establecimiento y lo mismo qué pasó conmigo paso con mi hermana, ayer me mandaron un correo con una supuesta orden de devolución que no se que tiempo tarda, mi recomendación es que no compren aquí por su mal servicio al cliente y su incapacidad para satisfacer las necesidades del cliente.
    7 people found this review helpful 👍

  • 1/5 Pedro Ramirez S. 3 years ago on Google
    (Translated by Google) I made the order for a gas stove, on the website it does not establish the time of supposedly 3 to 5 days for delivery, after many calls because the phones do not answer it, I contacted a certain Aliz and she told me that they were going to deliver on Tuesday morning, but they ended up delivering me on Wednesday afternoon, I did not even expect it, the customer service is lousy they understand that they are giving something to the customer, when the customer is always right, I would not recommend it to anyone , my order was number 100008437 dated 05/23/2020 so that later they would not allege that I was not a client of theirs and that they did not find me in their database, (Original) hice el pedido de una estufa de gas, en la pagina web no establece el tiempo de supuestamente 3 a 5 días para delivery, después de muchas llamadas pues los teléfonos no lo contestan, me comunique con una tal Aliz y me dijo que me iban a entregar el martes en la mañana, pero terminaron entregándome el miércoles en la tarde, ya ni lo esperaba, el servicio al cliente es pésimo ellos entienden que le están regalando algo al cliente, cuando el cliente siempre tiene la razón, no lo recomendaría a nadie, mi pedido era el numero 100008437 fecha 23/05/2020 para que despues no aleguen que yo no era cliente de ellos y que no me encontraron en su base de datos,
    6 people found this review helpful 👍

  • 5/5 Nancy V. 2 years ago on Google • 33 reviews
    Fast delivery

  • 5/5 JOSE BOLIVAR GARCIA E. 3 years ago on Google
    Se nos dañó la estufa en plena cuarentena, ubicados en la ciudad de Santiago la pedimos por la página y en tres días nos la trajeron a la puerta de la casa. Excelente servicio.
    3 people found this review helpful 👍

  • 5/5 Luis Adolfo Peña F. 3 years ago on Google
    Soy un paciente asmático, y con el humo de Duquesa en Santo Domingo me vi en la necesidad de comprar un purificador de aire. Lo compré y pagué de forma muy fácil y segura en la página web y me llegó a mi casa en menos del tiempo prometido. El Sr. Oscar Tapia me atendió muy bien.
    2 people found this review helpful 👍

  • 5/5 Uwe W. 3 years ago on Google • 19 reviews
    Helpful friendly and competent people, english available.

  • 5/5 Amalia Pérez F. 7 months ago on Google • 4 reviews
    Everything excellent. The delivery was faster than I imagined. I was somewhat afraid of buying the product without being able to see it physically because they don't have stores and no other store in the country has that stove, but the truth was that they didn't disappoint me, I was delighted!!!
    1 person found this review helpful 👍

  • 5/5 Alessandro L. 1 year ago on Google • 8 reviews
    Bought a dishwasher arrived in Las Terrenas after 3 days...

  • 5/5 Daylena H. 5 months ago on Google • 4 reviews
    It's not a bad place, what happened is that I was looking for a physical store and they are virtual but they still attended to us and showed us the products they had available

  • 1/5 Alma A. 5 months ago on Google • 3 reviews
    Bad communication! It's been several weeks since my request. Already several unanswered emails and calls that only tell me to wait for a response. If this was the beginning, I can't imagine what follows. Not recommended at all!

  • 5/5 Rach C. 6 months ago on Google • 3 reviews
    They met the delivery time of 2-3 days, my stove arrived safely and looks brand new, now let's see how it goes.

  • 5/5 juan santos c. 1 year ago on Google
    Excelente servicio, rapido y muy tecnologico, ademas si haced tus cotizaciones en la oagina puedes solo ir a pagar

  • 5/5 Astrid R. 1 year ago on Google
    Yo me siento de lo mas feliz con esta tienda, y les voy a decir por que, desde la web yo pude hacer las cotizaciones y solamente fui a pagar, me falto clarificar unas dudas y el personal fue super cordial, pude pagar rápidamente y tuve una experiencia maravillosa, sin duda alguna se los recomiendo a ojos cerrados

  • 1/5 felipe z. 1 year ago on Google
    no te dan detalles de los productos y te llaman despues de vencido el tiempo de devolucion para decirte que tienes que modificar el equipo, dicen que el tecnico lo puede hacer, pero no por parte de la compania. recomiendo mejor comprar con mas nombre y experiencia.

  • 5/5 Sujan M. 4 months ago on Google • 1 review
    Good experience in ordering a BBQ online for delivery in Punta Cana. Took about 9 days to arrive.

  • 4/5 Rosa E. 6 months ago on Google • 1 review
    My experience was good, but there are opportunities for improvement in communication. The shipment arrived in a town in Azua at the agreed time and without problems, but when trying to contact me to receive the status of the purchase, it was not possible due to the different methods they have.

  • 4/5 Elva Nidia Torres A. 4 months ago on Google • 1 review
    very good service, and excellent quality appliances, thank you


Call +1 809-541-5202 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Appliance stores nearby

Last updated:
()