Featured Reviews


Frequently mentioned in reviews: Santo (10) Domingo (9) good (9) service (8) time (8) clean (6) comfortable (6) buses (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ashok K. 1 year ago on Google
    We had mixed experiences with this bus service. We took caribe tours from Santo Domingo to Puerto plata and back. The ticketing process was pretty easy and quick. And the prices were about DR 500 Pesos per person one way and took almost four hours to get there. They have good seats with good leg space, air condition, and decent wifi. Coming back from Puerto Plata was an awful experience mainly because of the passengers. The fight broke out in the middle of the highway and they had to call the cops which was pretty scary for us since we barely understood what was going on. Also, make sure to learn some Spanish, Unlike most touristy areas the staff does not speak English. They also make many individual stops which could delay your travel time.
    10 people found this review helpful 👍

  • 5/5 Unplugged from the M. 2 months ago on Google • 576 reviews New
    This busses are clean and professional drivers. I like it. After my car was crashed I had to take the bus. No problem here.

  • 4/5 INDO TAINO Z. 4 years ago on Google
    This is one of the most convenient and comfortable bus stations in the City of Santo Domingo. Because of this is the reason why it is always overcrowded.😤 Although it's always overcrowded that doesn't change the excellent attention and service you receive at this station. Caribe tours travels all over the country including the neighboring country of Haiti. You can pretty much travel to all over the world for a very cheap cost. The busses are usually all i f great working conditions a/c is always on blast so bring your little blankets!! Lol!!! Buses are also equipped with a restroom and reclining chairs. I also enjoy the cleanliness of their station facilities as well as their busses. Thanks for reading my review!!! Indo taino World Traveler!!!
    4 people found this review helpful 👍

  • 5/5 adam c. 2 years ago on Google
    Very professional bus service. On the trip from Barahona to Santo domingo there was a movie playing (in spanish). no movie from santo domingo to Jarabacoa. But it was easy to buy tickets, fast. pay cash. Buses are numbered and you can take luggage, i had 2 suite cases. the inside looks like a plane, with air and lights and above storage compartments. Toilet at the back (i never used it, but others were). All 3 carbie buses ir rode were only 10% full. lots of empty seats. Also, they put the air conditioning to max, so wear long pants and bring a sweater, maybe a hat or gloves, its cold.
    3 people found this review helpful 👍

  • 5/5 John C. 4 years ago on Google • 84 reviews
    One of the best bus station in the country, offering services from city to city, and there are also travels from Haiti to Santo Domingo and vice versa. They also give packages services, bring you your packages in your city. The buses are very nice, a very nice place to receive the customers, you can sit at ease to wait for your bus. Simply amazing service!
    2 people found this review helpful 👍

  • 3/5 Ron M. 5 months ago on Google • 199 reviews
    Sometimes, it's the luck of the draw. This trip, I got an older bus, the usb charging ports didn't work, and the suspension was rough. But on the norm I usually have a pleasant trip.

  • 4/5 M. S. 4 months ago on Google • 18 reviews
    I left my phone on the bus in a rush to get off the bus because I didn’t realize I was arriving in Santiago. They don’t really announce the stops which I’m not really used to. However the buses are pretty clean and the staff members are really nice. I had to wait about an hour and 40 minutes for my phone to be returned to me after my arrival, but I got it back, these buses take you all over Dominican Republic
    1 person found this review helpful 👍

  • 1/5 Judline C. 3 months ago on Google • 5 reviews New
    We bought 2 tickets at 1 PM to go to San Juan de la maguana at 6:45 PM, I went to the bus station at 5:30 PM. When we got there , they told us that the bus left at 5 PM. That was unfair. CAROL
    1 person found this review helpful 👍

  • 1/5 Edmond M. 2 years ago on Google
    I appreciate the driving. I feel very good, comfortable. But sometimes they offer WIFI . Today they don't. I don't know why. That's good.
    1 person found this review helpful 👍

  • 4/5 BKEReyes 1 year ago on Google
    Crowded at the waiting area, I waiting at the McDonald's across the street 15 minutes before my bus departure time. Bus was on time when travelling from Santo Domingo to Jarabacoa, it was clean enough and the AC is high so bring a sweater if you easily get cold.
    1 person found this review helpful 👍

  • 4/5 Luiz Ernesto B. 1 year ago on Google
    Great company, multiple choices and destinations. Reasonable prices and comfortable seats.
    1 person found this review helpful 👍

  • 5/5 Anthony T. 3 months ago on Google • 5 reviews New
    Straightforward! Don’t be afraid to ask questions. They are very helpful and clear with explanations. Buses run on time and staff is very helpful and courteous. Used their services twice to and from Santo Domingo - Puerto Plata, 550 DOP for a ticket (~13$ CAD)
    1 person found this review helpful 👍

  • 5/5 Markus 4 months ago on Google • 86 reviews
    best bus service in rd

  • 5/5 Patria L. 4 months ago on Google • 30 reviews
    I came on vacation on November 21, and my friend sent me some hair products via Caribe Packs service for my convenience to pick up in San Pedro since I was staying in that part of the City. My mistake package was sent to San Francisco instead of San Pedro. We call and no trace of the package. We decided to go to the Capital and found Mr. Marcial in the claim department, which he went above and beyond to locate and dispatch it package in a timely matter. Marcial should be every company representative, honest, and caring for customers' concerns. He listens and makes all pertinent calls to ensure my package was in my hands promptly. Thank you Marcial you are truly a Blessing 🙌.

  • 5/5 Anton M. 8 months ago on Google
    Only negative is they don't supply toilet paper....bring your own. Also, sadly, the passengers don't flush..and the one button is right there. Maybe the need to put a sign on it. Cost effectiveness best value bar none

  • 5/5 Michael G. 1 year ago on Google
    Professional, comfortable and modern transportation service across many different parts of the country. Definitely recommend it considering the relatively low prices compared to other forms of transportation.

  • 5/5 Email A. 1 year ago on Google
    air conditioning clean luggage is stored under bus and clients are handed a number to collect their luggage when they reach their destination. Luggage area is locked. Do not eat on any bus it is not permitted but a water bottle is fine. Bring ear plugs as sometimes music or talking can disturb some passengers especially long journeys. Excellent value.

  • 5/5 sctflasher379 11 months ago on Google
    I use it like every week. Never had s problem. Obviously love taking the bus. Will take you from santo domingo to almost every part of the country

  • 5/5 Joseph P. 8 months ago on Google
    Clean buses, comfortable seats, secure luggage compartments, and good prices from Santo Domingo to Santiago.

  • 4/5 Orsan J. 1 year ago on Google
    Took the bus to Santo Domingo. Bus left on time. Smooth comfortable ride.

  • 5/5 Krzysztof R. 1 year ago on Google
    Easy to buy ticket in cash Windows, all bus before departures has good information on windscreen where to drive and future stop. Price to Samana 450$ RD (Santa Barbara)

  • 4/5 Angela Pena C. 2 years ago on Google
    In overall they were good but they need to have more higene with the buses. It felt a bit nasty being inside for a couple of hours.

  • 4/5 Mark C. 2 years ago on Google
    Great coach service that I would recommend. Very organised, clean and tidy. In Santo Domingo main office the large terminal is clean, has a well priced cafeteria, and a nice waiting area. The coaches run on time. All of the staff are very helpful and the bright colour of the coaches make you smile. I have used there services several times. The only thing to improve on would be their website coach time table, although I have always found that there are plentiful coaches.

  • 4/5 Antoine V. 1 year ago on Google
    bus is great, toilet could be maintained better. price is good. drivers are great.

  • 1/5 Aleš H. 2 years ago on Google
    On the way from Jarabacoa, the bus was delayed as it made many individual stops. We were in Santo Domingo at 12:55 and had to change to the bus to Samana. She didn't want to sell me a ticket at 1:00 at the box office, even though it would work because I was still talking to the driver. Incredibly bad organization and society. Wasting your time on vacation! and terrible cold on the bus, stupid!

  • 5/5 Stolz S. 2 years ago on Google
    Very good bus. Took them from santo domingo to puerto plata and back. About 4hours drive and a cost of 500 dominican pesos. Bus has air condition and confortable seats and travel is safe and secured.


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