CCD image

CCD

Business to business service Call center

😠 They hired me inmediatly when i applied, but the training started 2 weeks after and they are telling me now that my first paycheck its going to be a month after and since the training payment its only 60 pesos per hour i will be receiving a little more than 2000 pesos in my first paycheck !!!! If wh... People often mention call, work, pesos, good, environment,


Address

Avenue Sambil Mall, Av. John F. Kennedy 72, Santo Domingo 11805, Dominican Republic

Website

www.ccdcare.com

Contact

+1 809-687-0701

Rating on Google Maps

4.00 (130 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: call (8) work (8) pesos (6) good (6) environment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Paul L. 6 years ago on Google • 62 reviews
    I have never worked here but this people have a BAD REPUTATION. I do not recommend nobody this call center till they change they're management team... Its basically the same thing from Santiago. I heard they still paying $120 an hour... Are you serious???? I hope all the things I heard from all the people out there is not true. Sorry CCD but for now 1 star!!!
    2 people found this review helpful 👍

  • 5/5 ycelsy j. 5 months ago on Google • 86 reviews
    One of the best call centers in Dr

  • 1/5 Charlie A C. 5 years ago on Google • 4 reviews
    This is by far the worst and most improvised, call center I have ever been hired at, it's way easy to get in, but their training pay rate is 60 Dominican pesos an hour, in my case they hired me for a campaign and then set up for another since they hired more candidates than the campaign needed, so they directed me to another, then I lost almost two weeks, with almost no training info, third week and they need to call me later since they don't have what they inicially said they did. So go if you have no other stuff, even tp is better, EVEN TP
    4 people found this review helpful 👍

  • 5/5 Patricio I. 5 years ago on Google • 42 reviews
    Good call center, they have different camping from sales to customer service, lead generation, medical appointments, good all around staff and very diverse center, they do activities very often which makes for a good working environment

  • 2/5 Ezequiel F. 9 months ago on Google • 13 reviews
    I worked there for 1 year and almost 3 months. At first the experience seemed nice, but ultimately the work environment is not that good. Very toxic environment, you don’t feel the support at all from your supervisors, you can give everything but they don’t help when you request something. Everything takes a lot of time, VTOs for example. I wouldn’t recommend this company to work for unless you’re desperate. All of my colleagues in my campaign were leaving, I’m giving them 2 stars because the facility is really nice and clean.
    1 person found this review helpful 👍

  • 1/5 Dary S. 1 year ago on Google • 5 reviews
    Worst call center ever was working and they promise a lot of things only to fire you before you get to the 3 months
    1 person found this review helpful 👍

  • 5/5 Dangy R. 1 year ago on Google • 5 reviews
    CCD has been the greatest experience I've had in a Call Center; they really care about your work-life-balance and are treated as a family member and not a number. The environment and culture is truly excellent and I recommend you, who's looking at this review, to go see it for yourself.
    1 person found this review helpful 👍

  • 5/5 Chlor O. 3 years ago on Google
    I have worked there for almost a year. It was a really nice experience. Nice place and friendly people!
    1 person found this review helpful 👍

  • 5/5 Marlenys Lovera S. 1 year ago on Google
    CCD has a great work environment, good leadership, and awesome teammates. Company growing fast. I recommend getting the CCD experience.
    1 person found this review helpful 👍

  • 3/5 Jean Felix M. 4 years ago on Google
    Great place for begginers to gain experience
    1 person found this review helpful 👍

  • 5/5 angel p. 2 years ago on Google
    Excellent place to work
    1 person found this review helpful 👍

  • 4/5 Felix T. 4 years ago on Google
    A nice pleace but if u wanna apply ummm I have to wait until there is space or wait long time with the excuse of " we will call u" I better instead of wait search for other
    1 person found this review helpful 👍

  • 5/5 Tomás Eligio B. 1 year ago on Google
    CCD has been like a new family to me. The culture is conducive to grow and enjoy a great career path. Definitely a "best place to work".

  • 5/5 Indhira M. 4 years ago on Google
    100% employee oriented, highly recommended!

  • 5/5 Eduard P. 1 year ago on Google
    Amazing company super clean and staff is supper welcoming

  • 4/5 Jean David G. 10 months ago on Google
    One of the best place to work

  • 5/5 victor g. 2 years ago on Google
    Start ed training at CCD. So far si good.

  • 1/5 Natura S. 5 years ago on Google • 1 review
    They hired me inmediatly when i applied, but the training started 2 weeks after and they are telling me now that my first paycheck its going to be a month after and since the training payment its only 60 pesos per hour i will be receiving a little more than 2000 pesos in my first paycheck !!!! If what you need is money ("what we all want") skip that one. Not to mention that they have over 5 metric to achieve in order for you to get once at month a sad bonus of 3000 and you will have to wait 2 month for the hiring bonus of ""500"" dollars divided in 5 month of 5000 pesos. on top of that they pay 140 pesos per hour in order for you to earn 5 more pesos per hour you need to wait a whole year and lets not forget about the parking in a 6th floor without elevator it takes up to 15 min to get there. I've been in several call centers and this is the worst compared to what the others are offering now.
    11 people found this review helpful 👍

  • 5/5 Ailyn R. 1 year ago on Google • 1 review
    I love working @CCD! We are really a family with a great culture, values and work environment! Always willing to be better and bigger every day to create more and more opportunities to all of us!
    1 person found this review helpful 👍

  • 4/5 Raul Bueno G. 1 year ago on Google • 1 review
    A very good place to work and grow your career. It's a specialist-centric business where adding value to the collaborators is the top priority.
    1 person found this review helpful 👍


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