NDN Grand Hotel image

NDN Grand Hotel

Hotel

Unassuming quarters, some with mountain views, in a relaxed hotel offering an outdoor pool & a gym. People often mention hotel, room, good, stay, service, staff, friendly, Rooms, great, breakfast,


Address

26 J.P. Laurel Highway, San Roque, Santo Tomas, 4234 Batangas, Philippines

Website

ndngrandhotel.com

Contact

+63 43 740 3711

Rating on Google Maps

4.10 (274 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (19) room (13) good (10) stay (9) service (8) staff (8) friendly (8) Rooms (7) great (6) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gordon W. 11 months ago on Google
    For all the reasons that you can imagine, i had no reason even to waste data in putting a review for this hotel. From the start on my stay with check-in to have failed by 10 questions being answered with 10 NOs is no way hospitality. Internet extremely weak This is the first time i encounter for Housekeeping available only upon request (morning only) No safety box in room even after it was promised twice between my stay of 5 days. Water pressure at the shower head started by dripping and only get fixed after my 2nd follow-up by maintenance person. My team of 5 rooms for 11 nights each (full price rack rate paid upon check-in) are all experiencing the similar bad service from the receptionist and I am quite sure to have an equally bad experience to come when I am to checkout later this noon.
    3 people found this review helpful 👍

  • 1/5 JM P. 1 year ago on Google
    Worst hotel. Really not worth the price. We booked here for 7 nights. Our 1st day here, the exhaust fan was not working. We had to call the maintenance to replace it. The tv also had some issues. We called the maintenance and he told us that, “ganyan na po kasi yan” (the tv had already this problem before). It was like saying that we should accept it as is. Good thing he agreed to replace it in the end. Gym equipment are not well maintained. Thread mill is not working properly. The weight machine is not oiled and cleaned. Lastly, from the 1st day until the 4th day, we had no internet. The front desk officer said that they can’t do anything about it and just wait until the internet is up. Again, it was like saying that we should accept it as is. We booked in this hotel expecting great service and comfort. But we were welcomed by bad service and poor facilities. On a positive note, breakfast food was good. :)
    3 people found this review helpful 👍

  • 5/5 Iesus C. 9 months ago on Google
    My stay at this hotel was nothing short of amazing. The room was incredibly comfortable, and I was pleasantly surprised by the wide and breathtaking views at the back. The pool area was a fantastic place to relax, and what impressed me most was how impeccably clean the room was. I couldn't have asked for a better experience.
    2 people found this review helpful 👍

  • 1/5 Gizzan Lourdes B. 5 years ago on Google
    Worst hotel to check in! Only wants to gain extra cash! They do not value loyal customer! Their hotel policy is not documented! Only verbal policy on getting extra payment! This is the only hotel we have check in that the breakfast is only for the person check in! We will not come back to this hotel!!!! Very bad experience!!!! The service is the worst ever!!!!
    2 people found this review helpful 👍

  • 4/5 Miel N. 6 years ago on Google
    We had two big events and attended others as well, one positive comment as per experience was the friendliness of their staff. They are accommodating and will give you options. The venue is fine and can accommodate 75 to 100 pax. For the food, they have a food taste prior to fhe event, thats make them adorable. Clean , PWD friendly and safe. Highly recommended for local residents, tourists and businessmen.

  • 1/5 Kate A. 7 months ago on Google
    the staff is very inconsiderate, didn’t even attend to us

  • 5/5 Ruben S. 1 year ago on Google
    very nice hotel to stay in Sto. tomas city

  • 5/5 R F. 1 year ago on Google
    Rooms are great for business trips. They need better menu

  • 5/5 Uli K. 1 year ago on Google
    It's a very nice and clean hotel in Sto Tomas Batangas near the St. Cabrini Medical Center. The place is very central but quiet. The Hotel have a very nice pool.

  • 5/5 Ediner L. 1 year ago on Google
    Rooms are so spacious! And the service too is good.

  • 5/5 Zaira S. 1 year ago on Google
    We booked a family room yesterday here and the hotel service is really good. The water in the swimming pool is clean and each room has aircon including the living room. There's also a bath tub and care kit and other personal stuff in the restroom such as toothbrush, toothpaste, bath gel, shampoo, and conditioner.

  • 5/5 Girlie Isabel U. 5 years ago on Google
    value for money. it is a simple looking hotel outside but the room is clean and 4-star like. i was surprised that breakfast was buffet.. for the price of Php2,200 for a standard room for 2pax (Agoda price) . we'll go back.

  • 5/5 Champ S. 7 years ago on Google
    Great Facilities and Rooms! Staff are also very friendly and helpful. They also serve delicious food at their breakfast buffets! This is our family's go to place whenever we are at batangas or laguna. We'll definitely be back here again.

  • 4/5 MC B. 4 years ago on Google
    Great hotel, great staff. Rooms are very clean and spacious. Worth a visit!

  • 5/5 Peter R. 5 years ago on Google
    As a Normal Standard people.. This hotel is so good. It starts from the main entrance up to the counter staff and goes to the room service and the room it self..everything is so perfect, nice and good to stay.. the food is so .. so good and the staff is so friendly and im not talking about 1 nite stay experiance but my story tell come from the 4 days and 3 nights experiance.. its so 5 stars feeling from me.

  • 4/5 Katherine M. 5 years ago on Google
    Worked in this hotel for a client's wedding. Staff are friendly and helpful but rooms are a bit small and cramped. I also don't understand why cars can't drop off and pickup at the exact entrance of the hotel. A bit of a hassle if you're carrying heavy luggages and a good number of stuff.

  • 4/5 Arbi B. 6 years ago on Google
    Very friendly and accommodating staff, excellent breakfast buffet quality. Stayed for 5 nights in total for a local baseball tournament and would happily stay here again should we be in the area. Rooms are well furnished enough, and the bathroom could use some work (moldy tiles, stains on the walls), but the experience was very pleasant overall.

  • 3/5 Adriaan F. 4 years ago on Google
    This is our thirth time coming here with the family. Staff very friendly. Food is ok. Pool is great. Have to hang the sign “ make up room “ every day to get new towels. Shower water is very slow. Shower door doesn’t close completely. Internet is horrible, this will change our choice of hotel for the next time.

  • 5/5 BARBARA B. 6 years ago on Google
    Rooms & pool are great! Staff are friendly. Relaxing place to stay when away from home.

  • 5/5 Rey B. 3 years ago on Google
    Very friendly atmosphere. Quiet and clean. this is where my family spends Christmas Holidays, birthdays, and weekends .

  • 5/5 Danilo S. 4 years ago on Google
    Nice. Clean. Friendly staff. Affordable. Worth the stay.

  • 3/5 John Erick P. 4 years ago on Google
    Nice staff but not good at all

  • 5/5 Dom S. 4 years ago on Google
    Accommodation is very good. Food and service.

  • 4/5 dnn m. 4 years ago on Google
    The room is quite big. The breakfast is good. Overall the hotel is okay, aside from the fishy smell everytime the flush is used.

  • 5/5 Cherrylet M. 5 years ago on Google
    I've been to this hotel for so many times. The food is great! I love the view in my room facing Mt. Makiling. Rooms are comfortable.


Call +63 43 740 3711 Open on Google Maps

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