We arrived at 5:30 a.m., at 7:30 they helped us because my daughter noticed a lump in her throat. The specialist simply says that she doesn't see anything because there was a lot of congestion and mucus, and she gives him paracetamol, hydration...when we already tell him that he has been on this treatment for two weeks and there is no improvement. You can't give him anything else. He doesn't try to find out what might be in his throat. Then looking on the internet we see the issue of nodules, and it matches her symptoms quite a bit, plus she is a teacher, it didn't even occur to the specialist to ask about her profession. Then they say not to search on the internet, but with that attention there is no other. Now let's see if we can find somewhere with a face and eyes where they can help you. He has been through three emergencies and no one has been able to take a moment to listen....

I have had a feeling of suffocation in my neck for 2 months now, I have tried all the possible treatments, I have taken samples and cultures and they have not given me an appointment until 3/12/2024. The only thing I have to worry about is that it is neck cancer. I don't understand how it can take so long to give a visit. If it's cancer and it takes a while to see it, I'll take care of destroying the hospital.

My daughter left the consultation with an anxiety attack due to the treatment received by Dr. Ariane Carla Fernanda Mercado Cavero. Awful!

I waited more than three hours in the emergency room. When they visited me at otorrino, it seemed like a quick treatment and since they pricked me I still don't understand why... I only came for an otitis...