We traveled to this hotel as a young couple for 9 nights. The stay was very nice, especially because of the friendly staff, the size and furnishings of the rooms and the rather quiet location right on the beach. The breakfast offering was rich and varied. The rooms were cleaned and tidied up to three times a day. The section of beach in front of the hotel is less suitable for swimming, as the water depth is extremely shallow and the open sea with corresponding waves starts about 500m from the coast. We didn't take advantage of the relatively expensive food and spa offerings. Instead, we preferred the cheap and great restaurants and beauty salons outside the hotel. Unfortunately, there was no entertaining evening program during our stay. In addition, the towels at the pool and the napkins at the breakfast table were often dirty. It would be desirable to have a German-speaking contact person who could explain one or two questions and give useful tips about the surroundings and activities when planning your day. But nonetheless a very nice and relaxing stay, but that's to be expected for such a price category!

Lovely hotel and resort. Stayed for three nights in January in a Fairmont Suite with a garden view. In spite of being the cheapest room it is still very nice. There's plenty of space with an extra large bathroom, large outdoor seating area that is just wonderful and finally an oversized king bed. The breakfast buffet is excellent. Good food, wide range of choices, plus some cook to order. Beach restaurant is okay - a good menu but the burgers need some work. Happy hour is really well done out on the patio with plentiful drinks and nice music. The spa is fantastic with a wide range of treatments and lovely experienced staff. In fact the entire hotel staff were fantastic. Thoroughly recommend the hotel.

This Hotel Rebranded to Piermont because not managed by Accor anymore. Because of the Covid Pandemic the building look not well maintained, but the facilities remain incredible. Health protocol in this Hotel are so good, they already implemented CHSE. I am impressed with the staff attitude especially Mr. Sonny so helpful eventhough i'm not staying. Overall i was amazed with the hotel services

I wasn't overly impressed with this Resort. It is in a great location in Sanur and close to a lot of restaurants and shops. But the service was ok to average. The pool was not very clean, and there was construction happening so it was noisy. The service around the pool was slow and not great. I wasn't overly impressed. It felt too big and like you were sort of overlooked as an individual... I never met my butler either... And the headboard on the bed was so loose that if you leaned back on the headboard to watch TV it would push backwards and feel like it was going to fall over. So I couldn't sit up in bed to watch TV I actually had to sit in a chair at the foot of the bed and watch the television. But in all honesty it is beautiful resort and it is extremely well designed layout and it's comfortable with nice big rooms.

This magical resort is located on the well kept (but sunsetless) Sanur beach. Due to the stunning architecture, the arrival is a breathtaking experience. The check in is flawless and you are escorted to your room by your butler, no matter which room category you booked. Once you arrive to you large and pleasantly decorated room you are showed around and familiarised with the equipment (2 TVs with international channels, air conditioning, adjustable window blinds and terrace curtains) and all the amenities you come to expect in this hotel category. The property has a great, serviced pool and private beach access with plenty of beds and complimentary towels. On the beach, on either side of the hotel, you will find many good restaurants and quiet bars. The outlets (2 restaurants, 1 lobby bar and the spa) are pricey but of good quality. The buffet breakfast is great and totally worth the price. There are complimentary bikes and shuttle services should you need to go anywhere. The staff is impeccable at all times, with incredible levels of service and superbly engaging. Check out was smooth as expected. +Stunning property and great rooms +Incredible service +Great value for money despite the price -Outlets (Spa especially) are very pricey -Some of the facilities feel a bit dated A great place to stay in Bali. The staff will have you covered for anything you can possibly need and the location is amazing!

We had the most amazing two weeks at this hotel. The staff are so lovely and welcoming. Nothing is too much of a problem for them. The rooms are lovely and spacious, however they are quite dark but this is simply down to the style of decor. There are plenty of restaurants to dine in and the food in both the main restaurant by the pool and Pier 8 was excellent. The pool is great, with a lovely view of the sea. The hotels beach is possibly the only slight let down if one is looking forward to a paradise beach as it’s quite basic, but didn’t bother us as we preferred the pool anyway. We are already looking forward to coming back in the near future

5 Star Hotel which is currently starting to recover after the pandemic, the place is really cozy, the rooms are large plus the balcony is also large, a suitable place to stay while on holiday in Bali

The hotel is very good situated in a peaceful location. The breakfast I had on 2 occasions was very average. Although it was a la carte it seemed the waiter just got something from the buffet. I attended a New Years Dinner at about $300 per head which was very average. On the other hand the food at their beach side bar was great. The room as nice but they could update their beds as it sagged a bit.

If

Very nice facility! Villas are super clean and spacious! Garden could be a bit bigger but otherwise not worth mentioning. The food is really good and there is a slightly different selection of dishes every day! Happy hour twice a day. Service is very attentive and very friendly and helpful. Almost everyone there speaks relatively good English and if you don't, someone who can comes straight away! Infinity pool a little smaller than shown but still very nice!

Great

Stayed here for 2 nights prior to christmas holiday. Not knowing what to expect as understanding we are travelling in pandemi time, means occupancy very low hence expected staff in charge also reduced. But when we arrived I was impressed as I have dust allergies but I can stay peacefully as the room kept very clean (bathroom checked, even glass and water jug checked). I can see how much effort the put into to make the room clean again. Love their big balcony. It feels like additional living room rather than a balcony. Restaurant staff also very sincere, efficient and remember our food preference. I think they have several pool and water pond. The pool is very clean. Despite lower staffs but I can see how they do their best to make guests didn't feel the difference.

We had a wonderful stay at this hotel. Our expectations were exceeded. We stayed in a 2-bedroom pool villa. Our butlers were amazing and delivered on all of our requests without delay and at high quality. We used the kids pools, the kids club, spent some time at the beach and by the pool in our villa. All was amazing. In my opinion, the following improvements would lead to a 5-star rating: - food quality; we ate at the hotel often and spent much more money than we would have outside the compound. However, every time we ventured out, we got better tasting food at lower prices. The breakfast buffet is nice, though. - construction; there is currently construction between the main pool and the beach, of which the hotel informed us a few weeks before our arrival. I think this could have been postponed to off season. All in all, I would return. A great place for families with children with absolutely lovely staff!

Size of the room.is astounding , comfortable beds, excellent all round services. Hotel exterior is excellent , has direct access to the beach though a bit too close to the docking boats . One draw back was the aging equipments. During our 5 days stay , We had encountered 1 after another electronic and appliance that did not work. Friq did not work, no hot water , air condition mildy cool, even no shower water for 10 -15 minutes

We stayed for a week and had a wonderful experience. The room was spacious, had a separate day area. Fitted with speakers with the option of connecting iPod/phone with another 🔊 in the bathroom made our Australian Open finals, an enjoyable experience. The villas are even better, with a private pool, a kitchen coffee machine etc. The staff are very polite and are highly courteous. The location is perfect, on the beach next to some amazing cafes. We thoroughly enjoyed our massages. The breakfast was world class with a variety of options. Fresh fruits were in abundance, the yogurts were yum, the ala carte menu along with buffet meant, you always have something new to try. The food is good too, a little less variety in terms of the included dinners that were in the package but not too bad. The barramundi was out of this world.

Cool n comfortable