Featured Reviews


Frequently mentioned in reviews: beach (27) stay (22) pool (22) good (22) staff (20) great (19) hotel (19) clean (17) pools (17) resort (14)
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  • 5/5 Glenda C. 1 year ago on Google
    We have just returned from a week long stay at this beautiful resort and it's everything we hoped for. The resort is set on its own beach which is kept extremely clean by the staff who do a wonderful job. The gardens inside the resort is like a private paradise and is was so calming and restful to be amongst it all. The staff at the resort are excellent and nothing is to much trouble, they are gentle, smiling and so very very courteous. We chose to pay extra and stay in the club premiers rooms which is set around the most beautiful infinity pool and I have to stay one of the best pools we have had the pleasure of using. We chose this part of the resort because the pool was adults only but that's the only negative we have. There are another 2 wonderful pools for people with children can use but we had to complain to reception that there where at least 3 occasions in which family with children were using the area. They were eventually told it was adults only but it took quite a long time for staff to action this. Please don't get me wrong as I am not anti children but we are at that age when we pay a premium to stay in a section for adults only we expect that to be the case and we can enjoy our rest without the noise that youngsters bring with them. A simple solution would be to have a sign at the front of the pool before the sun lounges stating that this is an adult only pool and by that meaning at least over 16. If management could assure me that this is being implemented I would have no hesitation in booking another stay as from the rooms, to the gardens and beach and the local area it is a great place to stay and has everything you could want. Thank you to all the wonderful staff who made our holiday a beautiful and calming experience.
    8 people found this review helpful 👍

  • 3/5 Dan K. 2 months ago on Google • 32 reviews New
    Gorgeous property but the bathrooms are so outdated. It's ridiculous. Haven't stayed in a place with that type of tub shower system in a long time. Place is great, pools are really cool and a property is gorgeous with the overall nature. If they can only update the bathroom this would be a better place.

  • 5/5 Karen C. 1 year ago on Google
    Overall a great stay. We stayed for 7 nights. This beach front hotel was in a great location. Near restaurants and shops, but not too crowded. There were beach activities nearby. And we generous space in the resort. There were smaller pools all over the resort, so the place remain private and intimate. Breakfast spread was enough, with a mix of western and local delights. Service staff was attentive. Room were slightly old but I guess that will need time to maintain and repair. Definitely this place for a quite private holiday, but with full hotel service.
    2 people found this review helpful 👍

  • 5/5 jFND 2. 1 year ago on Google
    This place was cheaper than our other accommodation but far superior. The pool was a stones throw away, the mattress was good, the air con was good, the amenities were good... would have liked higher water pressure in the shower but there was a shower handset in the bath so that solved the hair washing conundrum. Can't wait to go back and catch pokemon in the pool again!
    2 people found this review helpful 👍

  • 4/5 Victoria R. 1 year ago on Google
    Great service from staff and the many swimming pools are all very nice and relaxing with lots of natural shade from trees. The room is nice and clean but unfortunately has a strong sewage smell when you flush the toilet. The wifi is not very good as I could only get a signal on my balcony or in the pool area. The buffet breakfast doesn’t taste very fresh but there is a lot of options to choose from. There is always staff cleaning up the beach and around the pool areas so the hotel always looks clean and well maintained.
    1 person found this review helpful 👍

  • 4/5 Raneem D. 6 months ago on Google
    Very nice location right on the beach, can hire bicycles and kayaks and the pool was tranquil. Crowd a little bit older so very quiet and relaxing. Rooms are pretty old, some are renovated though we just didn’t get those. Good breakfast buffet but hotel is very expensive and they were reluctant to let us pay by cash so we copped international transaction fees at the end of our stay
    1 person found this review helpful 👍

  • 5/5 Anubha B. 4 months ago on Google
    Stayed for 3 nights in Deluxe room. Rooms are spacious with all amenities. The only issue was Ac which was making little noise continuously. But can be ignored on on a wider perspective. Cleaning was taken good care on all days. Varieties were offered for breakfast. We, being veg, ordered veg noodles on three days and they customised and made for us. 5 star for the service. Swimming pool is big, clean. Pool amenities are nice. Overall a very comfortable stay. Recommended.
    1 person found this review helpful 👍

  • 5/5 marthania c. 1 year ago on Google
    Nice resort with easy access to the beach. You can do swimming, canoeing, and jogging and there are free bicycles if you like exercising. Great and helpful staff. Right in the town but also quiet. The food is great. Rooms are very modern and clean with great air-conditioning since Bali is hot
    1 person found this review helpful 👍

  • 4/5 Chris B. 1 year ago on Google
    A great setting with beautiful gardens + pools to choose from. Sadly our "upgraded" club room was a little tired + in need of an upgrade itself. Bottom end of the resort + very quiet in the evening. Breakfast was adequate but nothing special. Staff spot on. But was the only hotel during our stay that I wouldn't return to.
    1 person found this review helpful 👍

  • 1/5 Olivia B. 2 months ago on Google • 11 reviews New
    very disappointed with this hotel. the receptionists are probably "good enough", but you are just treated as a customer and not as a guest. it is much nicer to stay in small hotels where they know your name. the room was ancient and the bathroom was even older. I am trying to attach pictures. you have to judge for yourself whether this is a place you want to spend money on, but I won't be coming back here. there was a smell in the rooms and there was A LOT!!!!! dirty in the rooms. it sure doesn't live up to the pictures! the pools and the beach were very nice, especially the pool down to the beach. you have to judge for yourself.

  • 5/5 Michelle B. 1 year ago on Google
    This resort is stunning and has that traditional and authentic Bali vibe. Three beautiful pools, absolute beachfront, incredible gardens, lovely clean and spacious room with icy cold aircon. This resort would have to be the first place I’ve ever stayed that actually looked much BETTER than all online pics I was actually amazed at how big and stunning it was. I must also mention the staff all so incredibly kind, friendly and professional. I can’t wait to go back!

  • 5/5 Girish Iyer (. 1 year ago on Google
    A mist visit place in sanur. Good rooms and well maintained campus. It has private beach and their complimentary buffet breakfast is very tasty and worth it. They have well maintained swimming pool and their hospitality is superb. Highly recommended

  • 5/5 Carsten L. 2 months ago on Google • 7 reviews New
    Family owned hotel with its own beach-front, which is being kept clean every day. Service in the hotel is absolutely top-class. The hotel has new buildings and some not so new, and we stayed in the not so new. But still give the room 4 stars, since it was spotlessly clean, and serviced every day. The picture is taken on our first day of arrival, the 23rd of December 2023, and is showing the restaurant to the left and the beach an ocean of the hotel to the right.

  • 5/5 Graham K. 6 months ago on Google
    Nice to call in for a snack and a pot of tea. The menu looks really great. Of course the proof of the pudding! My prawns in tempura were good size and tasty. Service could benefit from more discipline. The difficulty of two main serving areas plus the smaller obscure tables I get it's not easy.

  • 5/5 Chris B. 7 months ago on Google
    Awesome! Great food which is a difficult thing to find in any hotel tbh. Breakfast could do with being better, but the main menu for lunch and dinner is a mix of Japanese, Indonesian and Italian. If it sounds a bit of a risk, then I would agree if me and my family hadn’t just spent 4 days eating the through the menu!! Great food indeed! Rooms are cool as well - clean and fairly large. There’s an array of pools which are segmented depending on your room choice but honestly, providing your kids (or you) aren’t shouting at the top of your voice or chucking a ball around the pool annoying others, then they are pretty relaxed on you using all pools in each “club”. Great location, enormously friendly and competent staff has made our stay very memorable indeed.

  • 5/5 Chef Vindex T. 5 months ago on Google
    Great Resort in the center of Sanur Area. Has amazing rooms and view of the surrounding area inside the resort which is very tranquil and calming. Beautiful beach and great sunset. Offer many selection of breakfast dishes, juiced and fresh fruits. Service were friendly.👍👍

  • 3/5 Justabit C. 4 months ago on Google
    Dissapointed. Based on the reviews I expected more. Very overpriced. No value for money. Stayed @ a superior room. These rooms are dated and quite dark. No nice views from the superior room. Not many sunbeds at the beach. Just regular filter coffee for free @ breakfast. Positives: very friendly staff, hotel is at the beach, nice pools.

  • 4/5 Amber L. 4 months ago on Google
    Beautiful traditional Balinese resort with a tropical feel. We stayed in the premier deluxe room which was quite large and had a balcony overlooking the pool that is exclusively for those staying in the premier rooms, however, beware children can’t stay in these types of rooms. The only downfall was the pillows on the bed that were the most uncomfortable pillows I’ve ever had but the bed was reasonable. Great location can’t fault it right on the beach. The restaurant on site is superb. Good range of food and great service. The spa treatment was disappointing, my husband, and I booked a couples massage for 90 minutes, and the two massage therapists chatted the entire way through to each other with laughter, to a point where I had to tell them to stop talking. Pretty hard to relax.

  • 4/5 Elle N. 4 months ago on Google
    Good place to stay. Overall, the service is good. But we still can find some better. The hotel is artistic. However, the flies in the restaurant are not my favorite. Also, the trash bin it is beautiful but less efficient.

  • 5/5 Charlotte Beatrice B. 2 years ago on Google
    Excellent hotell and super clean! 11 out of 10 on cleanliness. The beach is always cleaned every morning. Beautiful breakfast terrace right on the beach, and loved that it was so many different pools. Also had a beautiful garden. But best of all, such wonderful staff that made our stay perfect! Will definately recommend staying here

  • 5/5 Paulin G. 1 year ago on Google
    It was a suuupperrr wonderful experience staying in Puri Santrian. The service was so good, every staff is friendly and helpful. The food price in the beach restaurant is very reasonable. It was also delicious. I will definitely come back. ❤️

  • 5/5 Koesmartini B. 1 year ago on Google
    We stayed here for +/-10 days and it has been excellent. Love our room, the tub, and shower. They clean the room everyday if you want to. Location is on the quite side of sanur but we are okay with that. Many swimming pools and beach lounge. Staff are polite and professional. The only one thing we would suggest is the food. You can have more varieties. Other than that, we are good and will way here again.

  • 5/5 Nigel D. 1 year ago on Google
    Just the Wife and I for a big anniversary and the stay was awesome. Staff were as lovely as can be and so helpful. The grounds were beautiful and continuously maintained. Food was good and well priced and our room was so nice and kept clean daily. We will stay there again for sure.

  • 5/5 Irene A. 1 year ago on Google
    Love to chill out here, enjoying the sea breeze, listening to the wave. Kids love to swim here too. The swimming pool and the beach very clean. Lots of instagramable spot for those who enjoy selfie. Very good spot to catch sunrise and watching birds in the morning

  • 5/5 maxi s. 1 year ago on Google
    This hotel is just great. We had a wonderful time. The pools and the beach area are beautyful and food is delicious. The staff is the best, our baby loved them.

  • 4/5 Julie K. 1 year ago on Google
    I didn't stay here, rather l purchased a day pass for the pool area. The pool and poolside area were very quiet for the 5 or so hours l was there. I was able to use one of the double day beds which was located on the beach deck in the shade of a tree. I was very surprised there were no poolside umbrellas or umbrellas on the beach deck, except for in the dining area. There are lounge chairs under the shade of trees, however not having umbrellas at the pool is in my opinion an absolute must-have. Food and beverage prices were reasonable for a 5 star resort and the staff were all very pleasant and attentive.

  • 5/5 Kelly W. 1 year ago on Google
    A lovely older beach front property with extremely polite and helpful staff. Rooms depending on where you stay are in need of slight renovation, but they are extremely clean and well situated in Sanur. You are 100m from the beach, and 5 mins from great street side restaurants. Wifi is not so great so go elsewhere if you want to do work or need stable fast wifi. Pools are great, rooms are quite at night. Breakfast has a good selection of local or international food and great local fresh coffee. The beach bar is good for the view but the prices are a little on the higher side that said the service is great, the food tastes great and the beers are iced cold. Would definitely return! Infact I am already booking my next stay next week!

  • 5/5 Devi R. 1 year ago on Google
    Love this hotel.. with amazing 3 pool and amazing ocean and full service of ocean activity.. the beach was so cleaned and off course the hospitality was good

  • 5/5 Minh 1 year ago on Google
    Everyone is so nice and helpful with everything. The hotel is very customer-oriented. They can organize everything you need, even if it is about transferring you from another place to another hotel. The rooms are clean and you have enough space for your stuff. The 3 different pools are also very clean. The restaurant has good food, for some the portions will be maybe too small, but they have a good variety.

  • 4/5 Heather W. 1 year ago on Google
    We had a great stay here and would come again. The staff was very, very nice and helpful. Great pool areas. Beautiful grounds. Very good breakfast. The food and drinks by the pool were good but the service was hit or miss and changed by the day. Sometimes the wait staff was very present and we got drinks quickly, sometimes it didn't happen at all. The rooms are quite outdated, linens ragged, toilet difficult to flush, bed uncomfortable. I think I would normally give 3 stars for this hotel, however, Bali has been through hell with Covid and all the businesses are struggling. So we understand that the updating probably has to wait and the staffing isn't optimal.

  • 5/5 Kerry D. 1 year ago on Google
    Loved our stay here. We were a group staying in 2 different room types and both were very good. The beds were huge and comfy, spacious bathroom, staff were lovely. The pools were great, we did mainly use the infinity pool. We hadn't stayed here before but definitely will again.

  • 5/5 Dolmet S. 1 year ago on Google
    Pretty hotel with very friendly staff, nice and clean rooms, various pools and good restaurant, breakfast buffet has many options and the food is overall good. PS: Check the expiration date of the drinks from the minibar. In our fridge half of them were expired. Probably still pre-corona drinks.


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