2/5 Peter G. 2 months ago on Google • 4 reviews New
We
had
a
mixed
experience
here.
We
really
appreciated
the
breakfast
buffet
and
pool
and
the
staff
in
all
areas
of
the
hotel
were
fabulous.
On
a
less
positive
note,
the
family
Duplex
room
we
booked
has
serious
soundproofing
issues.
The
design
of
the
rooms
and
roof
on
the
top
floor
ensures
that
you
can
hear
everything
from
a
neighbouring
room
(or
rooms),
to
the
point
that
you
may
as
well
be
in
the
same
room
together.
We
were
thus
regularly
woken
by
children
in
the
middle
of
the
night,
or
worse,
the
late
arrival
of
two
families
who
decided
to
congregate
in
one
room
at
around
midnight
and
make
lots
of
noise.
An
incredible
design
flaw.
So
we
never
got
sufficient
sleep
or
rest
in
this
room.
The
hotel
more
generally
has
issues
with
loud
guests,
with
the
overall
design
of
the
hotel,
with
lots
of
balconies
close
together,
adding
to
the
problem.
The
owners
of
101,
who
I
take
it
are
PHM
Hotels,
should
also
be
ashamed
of
themselves
for
letting
the
hotel
run
to
its
current
state
of
disrepair.
Some
of
the
floorboarding
near
the
pool
needs
immediate
attention
and
is
a
threat
to
the
safety
of
children
especially.
In
our
room
we
had
an
old
modem
socket
with
wires
hanging
out
the
of
the
wall
upstairs,
and
other
wiring
hanging
from
a
TV
stand.
Again,
all
a
problem
with
children
especially.
Finally,
the
balcony
doors
need
replacing.
They
are
old,
clunky,
too
heavy
to
move
and
do
not
fully
close
properly.
I
have
used
the
rating
category
'Service'
to
reflect
on
these
issues.