2/5 Samiya H. 11 months ago on Google
During
our
stay
at
Mahagiri
Villas,
we
had
good
service
and
the
staff
were
lovely
however,
we
had
SO
MANY
ISSUES
during
our
stay
and
would
not
go
back
due
to
the
following:
-
There
were
bed
mites
in
our
room
which
was
reported
on
many
occasions
during
our
stay
and
we
called
room
service
to
clean
our
bed
and
change
our
sheets.
This
was
not
the
direct
solution
for
the
problem
as
the
mites
would
still
fall
onto
the
bed
and
appear
again.
Myself
and
my
husband
had
bites
from
the
bed
mites
and
could
not
sleep
properly
throughout
the
2
weeks.
-
There
was
blood
on
our
mattress
which
was
reported
but
was
not
sorted.
-
The
sheets
were
not
changed
during
room
service,
instead
the
old
sheets
were
draped
back
over
the
bed.
We
found
that
there
were
oil
stains
on
our
sheets
most
of
the
time,
not
sure
where
they
came
from
but
this
was
a
clear
indication
that
the
sheets
were
not
changed
during
room
service
-
The
toilet
was
not
cleaned
accordingly,
there
was
limescale
around
the
toilet
and
the
drain
near
the
toilet.
The
drain
was
broken
and
corroded
and
was
not
cleaned
throughout
our
stay.
The
pool
was
not
cleaned
properly
everyday.
Leaves
/
dirt
were
scooped
out
with
a
fishing
net
and
a
cleaning
solution
was
thrown
into
the
pool
to
give
it
a
blue
colour
which
made
it
look
clean
otherwise,
when
the
cleaning
solution
was
not
in
the
pool,
it
was
green
and
dirty.
Frogs
would
go
into
the
pool
on
a
regular
basis
which
made
the
pool
completely
unusable
and
was
not
used
by
me
or
my
husband
during
our
stay.
-
The
same
coloured
frogs
that
were
in
the
pool
were
on
the
walls
outside
making
it
difficult
for
me
to
go
to
the
kitchen
as
I
was
scared.
I
reported
this
to
reception
twice
however,
nothing
was
done
in
regards
to
this.
-
Termites
were
present
in
the
room
on
the
wooden
flooring
and
were
eating
away
at
the
floor.
There
were
marks
all
over
the
floor
which
was
quite
evident
of
the
presence
of
termites.
-
Wasp
nests
were
present
in
the
lampshades
of
the
kitchen
over
our
breakfast
table.
This
made
it
extremely
difficult
for
us
to
have
breakfast
outside
and
we
stopped
ordering
breakfast
from
the
hotel.
On
many
occasions,
we
had
the
wrong
breakfast
sent
to
us.
The
hotel
was
aware
that
we
eat
halal
only
and
they
sent
us
pork
for
breakfast
a
few
times.
-
The
mirror
was
damaged
in
our
room
and
there
was
a
hole
in
the
mirror
which
seemed
like
a
burn,
not
sure
what
it
was.
Also,
the
mirror
was
extremely
dirty
and
was
not
cleaned
throughout
our
stay.
-
There
were
lizards
in
reception
on
the
walls
Despite
reporting
these
issues
to
Mahagiri,
we
were
not
offered
a
refund
or
any
compensation.
These
issues
made
our
honeymoon
absolutely
appalling
and
we
are
very
disappointed.
On
the
day
of
our
flight,
we
left
10
hours
early
for
the
airport
because
we
could
not
stand
another
minute
of
being
there.
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