5/5 Caitlin K. 7 months ago on Google
As
other
reviews
have
said,
this
is
the
most
gorgeous
hotel
and
we
had
an
incredible
stay!
We
felt
like
royalty
with
the
personalized
villa
signs,
the
nightly
turn
down
gifts
and
rose
petal
filled
bath
(they
seriously
do
not
skimp
on
the
rose
petals!).
Our
private
pool
villa
was
amazing
and
the
rooms
were
elegant
and
luxurious.
Everything
was
made
so
easy
with
the
hotel
website,
with
a
butler
assigned
to
our
room
and
everything
being
a
quick
online
order
away.
The
staff
were
also
incredibly
helpful
and
understanding,
they
went
above
and
beyond,
even
helping
me
organize
a
surprise
gift
for
my
partner
on
our
last
day!
Aside
from
repeating
what
others
have
said,
one
thing
that
stood
out
the
most
for
me
was
how
we
were
treated
after
we
checked
out
of
the
Pavillion.
We
checked
out
at
lunch
time
but
our
flight
wasn't
until
midnight,
and
after
an
extremely
humid
day
walking
around
Bali,
we
came
back
to
collect
our
bags
before
our
flight
and
I
was
pleasantly
surprised
to
be
welcomed
back
and
able
to
use
all
of
the
hotel
facilities.
This
included
having
a
swim
in
the
main
pool,
ordering
drinks
at
the
pool
bar
and
even
having
some
dinner
at
the
hotel
restaurant
before
we
left
for
our
flight,
despite
the
fact
that
we
hadn't
made
a
reservation.
Given
we
had
checked
out
that
morning
I
didnt
expect
to
be
able
to
use
the
hotel
facilities
and
I
was
so
incredibly
grateful
to
be
treated
like
welcomed
guests
even
after
we
left.
Plus
I
was
dreading
the
flight
home
after
my
sweaty
day
in
the
sun,
so
I
was
incredibly
grateful
to
be
able
to
have
a
swim
and
a
delicious
meal
before
an
overnight
flight.
We
will
definitely
be
back!