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  • 3/5 Kim P. 5 years ago on Google
    I like this hotel since i used to stay at this hotel for some trainings. But after 10 years back, my family was not happy. 1. Reseptionist at night shift (the old lady) gave the priority to her cellphone the give service to new costomer 2. I cant sleep well since the pillow smell like dust 3. Towel also smell very bad. I wish they can improve the sevice. We only stay one night because of those weakness.
    2 people found this review helpful 👍

  • 2/5 Elise W. 5 years ago on Google • 14 reviews
    Great pool, but the rooms are a real hit or miss. Some rooms are ok, others are terrible. One person got numerous mosquito bites because the door didn't shut properly (she even sprayed DEET everywhere). My rooms had terrible bathrooms - soap scum and grim everywhere. None of the towels were there same colour. The reception is great, other than that service was only ok.

  • 4/5 Joshua B. 5 years ago on Google
    A nice cosy place to relax if your not into the beach or nightlife atmosphere like the younger generations. A wonderful setting with lovely gardens and swimming pools and I thoroughly enjoyed the outdoor restaurant.
    1 person found this review helpful 👍

  • 4/5 Vania Leão SOS aula d. 4 years ago on Google
    The employers are friendly. The room is simple. The clean up could be better but, it was a good place. The swimming pool is clean and the garden is beautiful. The breakfast is good too.

  • 3/5 Martin F. 5 years ago on Google
    Hello travelers! Positive: We stayed at the hotel and had å great stay! The service was excelent and they solved every problem we came up with! Negative: We felt a little scammed on the hotel room altough the price was awesome our hotel room was Nice, but it was completely rotten (room 336). We got to borrow Another room far after checkout time (wich was nice) because of our day trip to Nusa penida, and the room we borrowed had the excact same look except for the rot and damage. We had animals and insects crawling trough the walls in room 336 and that was not cool. Hope this review helps!

  • 3/5 Dimas Rangga W. 8 years ago on Google
    Its a beautiful hotels with beautiful garden. Children will love staying here. Unfortunately, they dont have pools for children. The pool is 120-190cm. The tour brochure in the lobby is dusty and organized. The brochure I wanted was in a cabinet and they locked it.

  • 2/5 Maria N. 5 years ago on Google
    Nice pool area but the room was dirty. The bed sheats had stains and the bathroom was disgusting. There were stains of old toothpaste and soap around the sink and mirror.

  • 5/5 Belle B. 9 years ago on Google • 2 reviews
    We have stayed here three times, all for extended periods. We love it so much we have recommended to family and friends who have travelled to Sanur. The Puri Dalem is a gem! The rooms are cleaned daily and all effort is made by the cleaning staff to attend to your needs. The grounds are gorgeous with their established gardens. There are 2 pools and one restaurant that are brilliant. The staff...the staff at the Puri Dalem are the reason why this hotel is so good! Every time we come to The Puri Dalem we are welcomed like family. We would never consider staying anywhere else!


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