1/5 nadia i. 1 year ago on Google • 1 review
HORRIBLE
EXPERIENCE.
The
restaurant
was
crowded
and
we
were
not
served
at
all.
We
waited
in
front
for
more
than
15
minutes
and
no
waiter
came
to
take
our
queue
to
write
it
down,
which
is
common
practice
in
Indonesian
restaurants.
There
were
people
ahead
of
us
that
were
seated
first
because
they
would
not
take
our
name
down,
despite
us
asking
the
waitress
for
help.
They
completely
ignored,
dismissed
us,
and
told
us
to
wait
while
giving
us
a
snappy
attitude.
We
even
asked
multiple
waiters
but
no
luck.
I
was
bringing
a
family
of
10
with
two
elderly,
who
needed
to
be
seated,
so
this
was
upsetting
us.
We
came
at
around
1pm,
so
I
acknowledge
that
it
was
the
lunch
rush,
but
it
was
so
hot
and
we
were
not
being
served
at
all.
At
this
point,
I
thought
that
there
was
no
queue
system
and
that
people
would
just
walk
in
and
try
to
get
their
own
table.
We
were
stopped
and
told
that
another
person
was
going
to
sit
there,
though
we
KNEW
that
we
came
first.
I
squabbled
with
the
waiter
and
told
him
that
there
was
absolutely
NO
ONE
at
the
front,
and
asked
if
he
even
had
our
name
taken
down
yet
from
ANY
ONE
of
our
10
members.
He
said
no.
After
insistence,
they
let
us
sit.
We
ordered.
At
this
point,
the
lunch
rush
was
dying
down.
There
were
quite
a
few
empty
tables,
and
a
lot
of
the
ones
that
had
people
in
it
were
already
served.
Despite
this,
it
took
15
minutes
for
us
to
receive
our
drinks,
30
minutes
for
our
utensils
to
arrive,
and
NEARLY
AN
HOUR
for
our
food
to
come.
We
asked
the
waiters
multiple
times
for
when
our
food
would
come
out,
which
we
were
then
ignored
and
dismissed
like
last
time.
One
of
the
waitresses
even
told
us
with
a
condescending
tone
that
we
needed
to
know
the
food
here
was
first
come
first
served,
and
that
naturally
people
before
us
would
be
served
first.
This
really
got
to
me,
because
we
were
basically
spoken
to
like
we
were
kindergarteners.
OF
COURSE
WE
KNEW
THAT!
We
wanted
to
know
how
much
longer
it
would
take,
to
see
if
we
had
enough
time
to
walk
around
Bali
Collection.
The
family
that
was
seated
barely
10
minutes
before
us,
who
were
sitting
behind
us,
have
all
already
gotten
their
food
and
have
ALREADY
FINISHED
EATING!
The
simple
dishes
didn’t
even
come
out
first,
like
the
fish
and
chips,
fried
rice,
or
even
SALAD.
We
received
our
food
at
around
2:45,
and
more
than
half
of
the
restaurant
was
already
empty.
But
since
this
is
a
restaurant
review,
I’ll
also
talk
about
the
food.
This
is
an
expensive
restaurant
that
is
NOT
worth
the
money
in
taste,
but
ESPECIALLY
in
portion
size.
The
duck
was
fried
too
dry
and
was
tough
on
most
parts.
The
mahi-mahi
was
depressing,
served
on
a
gargantuan
plate
but
looking
like
a
kid’s
meal.
The
caesar
salad
was
soggy.
After
nearly
TWO
HOURS
of
wait
overall,
this
was
an
absolute
joke.
We
ended
up
leaving
at
3:30
despite
arriving
at
around
1.
I
have
never
written
reviews
for
ANYTHING
before,
but
I
have
NEVER
felt
as
belittled,
dismissed,
and
condescended
in
my
entire
life
as
I
did
in
this
restaurant.
Maybe
I
would’ve
given
a
higher
rating
if
we
were
judging
solely
based
on
food,
but
the
service
that
smacked
us
right
in
the
face
at
the
start
of
this
experience
completely
soured
the
entire
mood.
Honestly,
I
would
give
0
stars
if
I
could
just
because
of
the
service.
If
you
want
to
eat
at
Bali
Collection,
I
advise
finding
somewhere
else
to
eat,
ESPECIALLY
if
it’s
crowded.
If
you
want
to
try
fried
duck,
go
for
Bebek
Bengil.
If
you
REALLY
want
to
try
Bebek
Tepi
Sawah,
PLEASE
for
the
love
of
all
things
holy
find
another
branch.
I
looked
at
the
reviews
and
found
that
this
branch
in
particular
had
a
lot
of
complaints
regarding
its
service.
Looks
like
it
wasn’t
just
me
and
my
family.
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