Featured Reviews


Frequently mentioned in reviews: hotel (16) room (11) good (9) pool (8) nice (7) staff (6)
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  • 3/5 Anin's Travel v. 2 years ago on Google
    This hotel actually have a chance to be a very good hotel considering their location, Building, and their rooftop pool. unfortunately, the things really not as expected. We stayed previously and come with the following pross and cons: Cons 1. The room is not really clean and well maintained as we need to chance the room two times before we get the bungalow rooms which located in the rooftop of the building. and still the room is not in a good shape. the phone is not working, Dusty, the bed is too noisy. some of the lamp even not working, as we traveling with kids i do really have concern on this. Pross 1. The engineering staff Mr. Wayan Suwindra is really nice and accommodating. i really appreciate what he have done and hope for the best for him. 2. The food is good, i mean really really good. We really hope that this place could be maintain in a proper ways as we see a huge chance its become a good hotel.
    4 people found this review helpful 👍

  • 1/5 Tim E. 2 months ago on Google • 16 reviews New
    This hotel is a complete nightmare. Not a single thing is as advertised, and they will refuse to refund you when you show up and are disgusted by what you see. Every single thing that follows is listed as available online, and not a single one was: no laundry service, the spa is closed, the wifi does not work, there are no showers in the bathrooms, the AC does not work in the rooms, the restaurant, bar, and cafe are all closed, there are no safety deposit boxes, and the airport shuttle does not exist. The pictures are not at all accurate. The pool is literally green and full of algae. Everything is closed. Avoid at all costs. This is the worst hotel I have ever been to. We checked in, looked at our rooms, requested a refund, and left within the hour. This business lies to its customers and refuses to refund our stay.
    2 people found this review helpful 👍

  • 2/5 Mr Dazza M. 2 years ago on Google • 90 reviews
    Has potential to be a great little hotel especially with the large bungalows and garden and pool on the roof. But sadly the building is not well taken care of and is in desperate need of renovation. Not basics like internet or cable and the lift seems to be out of operation so it's a hot long walk to the top. Rooms are nice and spacious but just seems wasted. Good location and probably more ideal for those needing a quick stop rather than Hollidaying

  • 3/5 Mahardhika 3 months ago on Google • 74 reviews New
    Room are not well maintained. No hot water (or broken). The taste of food is ordinary. The cleanliness of the hotel is bad.

  • 1/5 Felipe T. 1 year ago on Google • 16 reviews
    Don't expect what you see on the pictures ! This hotel COULD be beautiful if they took care of it, but it's in such a bad shape and not well maintained. The room looks old, wasn't cleaned properly (you could see that on all the spiderwebs hanging around), the bedsheets and towels where full of stains, the bed was so uncomfortable, the bathroom looked old and disgusting and there was no hot water in the shower. When we arrived we thought there was an event going on, but it wasn't. During our stay, maybe more then 100 people where there who were working in the hotel and they had put there cigarets and spit in the swimming pool,you could see spit floating on the water and it was just really uncomfortable to go for a swim if you wanted to go. The staff didn't speak english, We decided to ask our money back and looked for another hotel. We left the hotel tired and full of stress. Sad, because I truly believe it could be a nice stay if they put a little bit more effort in it ! I do not recommend to stay
    1 person found this review helpful 👍

  • 1/5 davey van der l. 1 year ago on Google • 3 reviews
    The staff members of the Nirmala hotel are very friendly, but that is the only good thing what we can come with. There are pictures on the internet and on their website are noting a like. In reality it's looks very different. The hotel is very old and has not been on any service at all. Almost anything that you can find in a hotel room are filthy and sticky. The paint on the walls and doors are falling off. In one of the rooms, we stayed there is mold underneath the toilet seat. When you want to take a shower, you must hold the showerhead in your hand, since there is not a holder for the showerhead at all. If you want to swim there is a swimming pool on the fourth floor, except that the pool is 6 feet deep, even so you can't see the bottom of the pool, since the pool isn't clean in years.
    1 person found this review helpful 👍

  • 3/5 Fedri Q. 4 years ago on Google
    an old hotel that need a lot of maintenance... the price is good.. the location is awesome.. the staff is nice... the room is a big... but ... a lot of cracking floor open, broken wardrobe, the air conditioner not cold a lot of distortion on tv. might be not suitable for family with children. more suitable for budget group trip (it have many room and the price is good).
    1 person found this review helpful 👍

  • 1/5 David M. 1 year ago on Google
    Very old & not been maintained. If you want cheap rooms & not worried about hygiene. Then no problem.
    1 person found this review helpful 👍

  • 5/5 Anita S. 1 month ago on Google • 7 reviews New
    Great stay in nirmala , yummy breakfast , clean room , cozy , good price too , staff very friendly ,thank you

  • 4/5 Neo 6 years ago on Google
    I stayed here for a month. It was a nice place on the third floor. Service was great. My room was cleaned every day and laundry was done for a small fee. Nice size room as well. Had a desk to sit at a nice size bed and even room to do some exercises. Great staff and nice clean place.

  • 3/5 Drunken S. 1 year ago on Google
    Good value for money, but need a massive renovation

  • 3/5 Gema P. 1 year ago on Google
    Rooms are spacious (4th floor) in the resort area. But the whole hotel needs to renew and renovate.


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